Episode 11 - Johnson County Elections
Doug Donahoo
You are listening to the Shawnee pulse podcast. My name is Doug Donahoo, communications director for the city of Shawnee. Thank you so much for joining us on this new episode. We are getting you ready for election season. Yes, that's right. November 4, 2025 is election day here in the city of Shawnee and across the entire state of Kansas. So we're talking to the man in charge of all elections in Johnson County. Johnson County Election Commissioner, Fred Sherman. He'll be talking to us about what his job entails, important dates to get you ready for Election Day and what you can expect on November 4. So without further. ADO, Johnson County Election Commissioner Fred Sherman joins us now.
Fred Sherman, Johnson County Election Commissioner is here. Commissioner Sherman, thank you so much for taking some time out of what's about to be a very busy season for you.
Fred Sherman
Thanks for being here. Yes, we are here in 2025 just are actually completing the primary election. There was one contest race here in Johnson County, out of 92 different contest races that's going to be on the November election ballot, one of them trigger the need for a primary election. That was Ward one in city Lenexa. So we had, we had to conduct a full election, as I kind of told my staff, it counts on our one loss record. So we still had to go through the process.
Doug Donahoo
Is that a record? I mean, is that the lowest number of primaries, other than zero, of course, that you've had that
Fred Sherman
I'm aware of? Yes, I not aware of there being a limited number quite to that level. We have had smaller elections, but not that small in prior primary election years as well. But I'm not aware of a situation where we didn't conduct any primary election, and we got pretty close this year. The City of Lenexa ward three had three members that three individuals file as candidates, and that triggered the need in their jurisdiction to go through a primary election, and one candidate is going to be eliminated, so the top two vote recipients of this primary election are going to be listed on November ballot for that particular race in Lenexa, and that
Doug Donahoo
was Ward one, not ward three, correct. Okay, so let's talk a little bit about your background before you came to the position of Election Commissioner. What? What is your experience in city or municipal government, county government in the state of Kansas?
Fred Sherman
Yeah, great question. In fact, elections, when I came here was still, and is still, to some extent, fairly new. I'm not an election person per se, I was a consumer. I had voted, but I had never worked in the kind of the back end room of elections. My background is in planning and zoning, believe it or not, and primarily for cities. In fact, I've worked for four different cities here in Johnson County, but I spent more than 30 years of my professional career doing what I considered almost like hand to hand combat of current planning and development entitlement approvals and rezoning and things like that. But I had worked in planning and zoning for most of my career started actually in the City of Olathe, actually, where I met my now wife for more than 30 years, left the region, went to Atlanta, Georgia, and got my master's in city planning at Georgia Tech in the early 90s, and then came back to this region. Worked for the city of Lawrence, worked as the planning director in Miami County, Kansas, worked for the City of Overland Park. I spent about 10 years as Community Development Director in Gardner, Kansas. And where else have I worked as a planner? I think that's it. The position I was prior to the election office, however, was I was basically the city clerk or Chief Administrative Officer for Westwood, Kansas, if it wasn't public works or police I did it so there was a planning component to it. But I also did all the city clerk provisions and payroll and all that kind of fun stuff. Westwood, as you may know or may not know, is the small, most Northeastern community here in Johnson County, Kansas, and they had a fairly substantial multi million dollar TIF redevelopment project that was underway, so I was able to help them through that entitlement process and development process in Westwood.
Doug Donahoo
So you went from you went from handling, as you said, a pretty small town in the northeast part of the county, to handling elections for all of Johnson County. How does that transition happen? How did you wind up in this
Fred Sherman
role? Well, the reason I and the way I winded up in the role as Election Commissioner, is I applied for it. So when the position came open in late 2019 when Ronnie master Ronnie Metzler had resigned, there was an open application process, and I put in my name to apply for it. So what's unique in Kansas is is elections are done at a county wide level, and there's 105 counties in Kansas. US, and the county's over 125,000 population, and there's only four the county election officials appointed by the Secretary of State. So as Election Commissioner here Johnson County, we're the largest, Sedgwick County, where Wichita is is second largest, Topeka with Shawnee County, and in Casey, K, U, G, are the four we call Big Four election county commissioners or counties in Kansas, the other 101 counties, the elected county clerk actually acts as the county election official. Okay, so Douglas County is the fifth largest Jamie shoes. The elected county clerk over there, and he and his staff administer elections, as well as doing all the County Clerk provisions as those things.
Doug Donahoo
So the other 101 counties do the top four get together and, like, beat them up and take out, take their lunch money when you have conferences and stuff. Because,
Fred Sherman
you know, we're in a little unique situation, because we have, you know, as you know, as you may or may not know, there's a lot of lower population counties in the state of Kansas, and we have precincts here in Johnson County that has more voters than a lot of the counties in western Kansas. Now, those county clerks in those smaller counties, they're the true heroes of local government, because they are doing many, many things. They're typically also the HR director for their county. They do county clerk provisions. They're sending out budgets, well, kind of like what you were doing in Westwood. Yeah, you become a one man shop, plus they also have to conduct elections. Yeah, and that's not an easy, fun thing to do, and it's not like you do it every month. You do it only a couple times a year. So it is a little kind of challenging sometimes to remember all the specifics to go through it. So to go back your question of how I got into this position, I applied and going into the 2020, presidential election cycle. Scott Schwab, the Secretary of State, did not want to put a rookie in charge of the president or the the largest county in Kansas conducting that presidential election. So we actually persuaded Connie Schmidt, who had been the previous Election Commissioner here from about 1995 to 2005 to also come back. And in essence, I was her understudy. So Connie came on board, was appointed as Election Commissioner in 2020 to take us through that presidential cycle. I had the title of Deputy election security Commissioner, or something like that, and was basically her understudy to kind of learn the X's and O's. Little do we know we'd go through a pandemic and the challenges of that standpoint. But in early 2021 in January, she stepped down, and I was appointed as Election Commissioner. You didn't have to design so
Doug Donahoo
you didn't have to get the business cards with the long title. You could hold off on that.
Fred Sherman
Sure enough, yeah, it was a great situation, because, again, it's, it's a different facet of government services, which I had only really kind of done as a consumer and to come into a position and kind of learn the role and kind of almost an understudy type of situation was was fantastic. It would have been much different and much more challenging to be put in charge and file and face some of the severe obstacles and challenges that all jurisdictions had in the pandemic
Doug Donahoo
well, and certainly just taking the pandemic out of it. As you said, you only had one primary election here in in August to get ready for the general election November, but you told your staff it still counts on the scorecard. And for other municipal governments, for the county government, it's something they're they're providing services. Every single day you provide services, generally speaking, two, maybe three times a year. So that's that's a pretty that's a pretty well defined point where people are
Fred Sherman
grading you. That's exactly right. And the biorhythms I'm still getting used to, because it is kind of in these long cycles. I was very much used to either monthly planning commission meetings or city council meetings, where you got an agenda packet put together. You had submittal deadlines, and you kind of got yourself into a rhythm, and with only basically two elections or polls, elections on a given calendar year. Yeah, that cycle is a little bit different. We get really busy, and the adrenaline does flow when we get a quote in election mode. I wish I was as productive and as efficient in the off season. But I don't my analogy has been, I've told a lot of people, if you go to say Arrowhead Stadium, you know, let's say in April or May, there's not going to be a lot of activity. You have a big parking lot, those kind of things, but you go there, like on Sunday day or before a Monday night football game, there's a lot of activity and buzzing at Arrowhead Stadium, and there's a lot of concurrent things happening, whether it's concessions or parking or media working on the field, getting the teams ready. The same thing with elections, we have a lot of concurrent things that all happen at the same time when we come to close to election day, much like the Chiefs or an NFL football team has to manage at their stadium,
Doug Donahoo
and much like football, elections are a full contact sport,
Fred Sherman
that is correct? Yeah, yeah. And, you know, the voters are basically the consumers, or the people that come to watch the game. You have candidates, which may be the teams on the field, you know, we have election workers, you know, which may be like concession people or referees, or what they're. Kind of things. But yeah, it's a very similar type of thing to where you really build up for those games.
Doug Donahoo
So what are you doing as Election Commissioner to build up towards that primary election and then the general election in November? What is your specific role in serving the voters in Johnson County?
Fred Sherman
So my specific role is I oversee all the public elections, and that's going to be all facets of conducting elections. There are a lot of things we do on a daily basis with voter registration and voter registration list maintenance. We also provide services and do a lot of administrative or custodial issues for candidates and campaign finance filing deadlines, those kind of things. So that is an ongoing component of it. But in terms of conducting the x's of those, of conducting elections, a lot of moving parts and pieces, in terms of recruiting and training election workers, finding polling site locations where we're going to have poll sites. Elections on working on the equipment, we go through what's called a full logic and accuracy testing process before every election, where we do a predetermined election to make sure we program it correctly. So again, just like the Chiefs right now are in St Joseph at kind of, you know, the early training camps, we'll do a similar type of situation where we get ready for it and then kind of get ready for game day, which is election day. Well,
Doug Donahoo
we touched on the primary election, and obviously you had to run a full election for that, including the early voting, the absentee ballot, ballots being available, and then having that on the election day, and then count everything. And it was roughly about 1100 1200 total votes that came in. Is that
Fred Sherman
right? That's correct. So the one contest race in the City of Lenexa for the primary election had just under 12,000 total registered voters available or could vote on this particular election. The number you quoted is about right. It's about a 9% turnout. Is what happened for this primary election. How does
Doug Donahoo
that compare? If you were to say a year where maybe, again, not not thinking sort of national election, but local election wise, a year where maybe you had a handful more primary races happening, yeah, the the the
Fred Sherman
odd year was, which was, which is when the local, kind of municipal and school district elections are done in these odd numbered years, the primary elections always have typically been very, very low turnout and voter centric aspect of them. Prior to 2015 the local elections used to be done in the springtime. They used to be done in April, with a primary in March or late February, and even then it was a low turnout. So traditionally, the August primary elections are always a lower turnout kind of component, and they also tend to be a little more Election Day centric, where we have a higher turnout on election day than during primary elections. So the 9% is not all that unexpected. In fact, we thought it would be really, really low, and we're somewhat surprised by getting almost a double digits, but it's very compatible to what we saw in other adjacent counties conducting a primary election this year
Doug Donahoo
as well. Okay, well, let's talk a little bit about the general election, and since we're in August, getting people ready leading up to that date, as folks are preparing and thinking about, Oh, I forgot that there was a primary election. Obviously didn't affect many people in Johnson County, but I've got to get my registration in. I've just moved to Johnson County, or I've just recently turned 18. What is the process for that? What is the deadline for folks to to get their registration in so they can, as you say, be a customer during the during the general election in
Fred Sherman
November? Yeah. So in the state of Kansas, for all elections, the voter registration deadline cuts off 21 days prior to the election. So for the August, or, I'm sorry for the November general election here in 2025 that cut off date will be on Wednesday, October 15. And you do need to be a registered voter to be able to vote in the election.
Doug Donahoo
Is that end of the day? Can I have my my registration postmarked by that day. If I'm just coming in person here to the election office, is it when the doors close? What are the specifics? The finer details.
Fred Sherman
Yeah, so the finer details. We always coach people sooner is better, but we're all human, and we all procrastinate. Kansas is what's considered a postmark state, so if you happen to mail it in if it's postmarked by midnight on that 15th or you send it by fax or email, even after business hours, we will stake and process it. We will still be processing and inputting voter registration applications after that midnight deadline, if their date stamped or postmarked prior to the deadline of 21
Doug Donahoo
days prior. So think like taxes almost
Fred Sherman
Yes, Kansas is a postmark state in that that if you are able to convey it and it's time stamped or postmarked prior to that deadline, we will process it as a voter registration, and that's for people who are new and didn't register a vote, but it's also for people that may need to update their voter registration. Maybe they've moved at a new address. Some people get married and change their name and those kind of things. The other thing that drives a lot of people to kind of change their voter registration, which is not an element for this November's election, is party affiliation as well. So all the contest races for this particular November election are unaffiliated. There's no party affiliation component to it. But if as a voter, you want to change your party affiliation, either from one party to another or unaffiliate with a party that also requires submittal of a voter registration, we close the voter registration. So if you happen to submit something after that deadline, we hold it until after the election has been certified.
Doug Donahoo
Okay? Then once you're registered, and let's say for somebody that might be out of town, they're going on a long business trip, that they'll be they won't be able to participate either in the early voting or the voting on Election Day, what is the deadline to request an absentee
Fred Sherman
ballot? So in the state of Kansas, voters can vote any one of three ways. You can vote in person on election day at designated polling sites. You can vote in person during advanced voting, and we'll talk about those parameters here for this November coming up. Or you can vote by mail. And Kansas is considered a no excuse vote by mail. State. You don't have a have a specific reason or situation to request a mail ballot, but you do have to make an application or written application, to request a mail ballot. So that deadline for requesting a mail ballot actually is up until a week before election day. So you can go up until Tuesday. What's the date on that one is going to be? October 28 is the deadline to make the request a mail ballot. That's pretty late in the game, you know. And people that make those we do send them out by mail. So if you submit an application at 28th we'll process and turn it around, hopefully by the next day, and then mail it to you as a voter. If you happen to be living and are out of town, it's going to take some time. So again, we do encourage people to submit their applications for a mail ballot sooner rather than later. But again, things come up, and we understand, but you have until that Tuesday, October 28 to request a mail ballot. It does require a application, and what we call a wet signature. You need to sign a document, but once you've signed that application, we have about five or six different ways you can get to us from either mailing it to us. You can walk in, you can scan and email it to it. You can even take a picture and text a picture of that completed application to
Doug Donahoo
us. Oh, wow. Okay, so it's there are a lot of options for folks to make sure they can get a ballot to have their vote counted during the election.
Fred Sherman
Yes, but to receive a request a mail ballot does require a submission of an application with that with your wet signature on it, because we Kansas is a photo ID state, so when you vote in person, you show a photo ID. When you request a mail ballot, you're required to provide that signature as well as information about your ID. Typically, people are going to put their driver's license, the Kansas driver's license down, which is us matching that photo ID component. If you're not happen to have a Kansas driver's license ID or concealed carry card, we will take copies of other form of current valid government issued IDs. But it's the same whether you vote by mail or you vote in person, where we go through and verify the identity and the voter registration of that voter.
Doug Donahoo
Okay, obviously, then the second option beyond voting on Election Day is that advanced voting that takes place, and I've always been curious, is the I assume the dates are set by state law, but how are the locations selected where folks can vote in advance.
Fred Sherman
So the dates in state law are not ironclad set. They have a minimum a maximum established in Kansas for advanced
Doug Donahoo
voting. See, this is why I'm here talking to the expert.
Fred Sherman
And actually it's good, because not every county in Kansas is the same. So what's appropriate in Johnson County may not be appropriate in Staunton County, Kansas, or Colby, Kansas, or those kind of things.
Doug Donahoo
I'm guessing Johnson County is on the maximum
Fred Sherman
end of the scale, not particularly so. So advanced voting can take place up to 20 days prior to the election. Voter Registration closes at the end of 21 days. Advanced voting starts at 20 days. Typically here in Johnson County, we've not done the full 20 days. We've always typically started on a Saturday, and again, in the even years versus odd years, the presidential or federal cycles versus the local election cycles. In these local races, we know it's going to be a lower turnout, so we don't staff and provide as many days. We will typically do advanced voting for one plus week over two Saturdays. So we'll start on October 25 Saturday, October 25 for advanced voting, which is way less than the total days total maximum, but it gives voters, I think it's almost eight complete days during advanced voting two Saturdays. Days Monday through Friday. We don't do Sunday voting, and then we'll have, under state law, we are required to provide advanced voting from 8am to noon on the Monday prior to the election day.
Doug Donahoo
Okay, let's just say, though I don't want to do the absentee ballot, I don't want to do advanced voting. I want the experience of voting on Election Day Tuesday, November 4, 2025 What should I expect this year when I head to the polls here in Johnson County?
Fred Sherman
So election day Tuesday, polls will be open from 7am to 7pm so that's fairly standard. Last year being a presidential year again under Kansas election law, there's some flexibility. We actually opened at 6am okay, so it was 13 hours pre planned. Or how does that work? We know we needed that extra hour just because of the anticipated volume of voters. And also, we have a lot of what I call rookie voters that don't pay attention. You know, in those presidential years, it's kind of like the security line at the airport to a certain extent, exactly right? And the fact that Kansas City has this thing called a state line running through the middle of it with Missouri and Kansas, Missouri starts at 6am so it's very confusing, particularly on these large turnout years and presidential years. So we just made the decision, or I made the decision, to do that extra hour in 2024 for most all the other elections, including the one here in November 2025 the polls will be open only 12 hours 7am 12 hours only 12 hours 7am to 7pm state of Kansas, we are still what's called precinct based. So we assign voting precincts to designated polling site locations on election day. So we will send out a voter information card to all registered voters sometime, probably in September, early October, is when they'll receive them and on that card and that information flyer will denote the polling site for Election Day for that voter. Do you use fewer precincts and have more folks assigned to those precincts for a local election year than you would say for a national election year like you did last year. No, we try not to move precincts and polling sites around as much as possible. We want to keep kind of the voter centric experience constant. In fact, we're required if we do move precincts to a different polling site to notify the voters. At times, it does happen. We are in a lot of locations that we don't own, places like churches and those kind of things. They let us be in there. And sometimes we got to compete with like the quilting guild or the bingo club or something like that. They are pretty territorial. They are territorial, or they maybe have a construction project like that. And so there are times where we are not, unfortunately, able to go in all of our traditional polling sites, and we have to move precincts to go through them. And in some counties, that's like the third rail for election administrator to move a polling site or closing a polling site. Voters here in Johnson County have been very amenable, but we try not to move them around from year to year. That for the most part that election day assigned polling site typically remains the same year to year,
Doug Donahoo
and if you do move them, you try not to move them geographically too great of a distance.
Fred Sherman
That is correct. That is correct. So advanced voting is different. You know, any voter can go to any advanced voting location, but on election day, Tuesday, if you're the one individual who has that utility and that that that adrenaline rush or vote in election day, and that's great. There are a lot of people are like that. You do need to go to your designated polling site to have to vote on election day. If you go to the incorrect polling site, the election workers are trained to try to get you to go to your correct polling site if you'll happen to say, live in Gardner, but you vote up in fairway. The fairway polling site may not have what's called the proper ballot style, or the proper ballots for you to vote on. So if you happen to have time, they'll encourage you to go to your election day polling site. But let's say you show up at 645, you only have 15 minutes. You're not going to go through them. You will still be able to cast a ballot, but you'll be a provisional ballot process because you're what we call a lost voter. And again, you may end up having what's called a partial ballot count, because you may not have all the right contest races on your particular paper ballot at the incorrect polling site on election day.
Doug Donahoo
And I imagine that's a greater challenge when we're talking about an off year election, which is primarily municipal, and as you said, school board elections compared to something that's a congressional or Senate or presidential race.
Fred Sherman
Well, believe it or not, it's all the same. Okay? We basically program the election based off the precinct. In fact, we do what's called ballot rotation based on the precinct. And you're probably looking at me like, What is ballot rotation written all over my face? Yes, so ballot rotation. See if I can explain this simply, ballot rotation is a process and actually a provision in Kansas election law where each candidate has an equal opportunity to be listed first on the ballot so you and your next door neighbor. Voting in the same precinct, you'll have the same ballots or the same candidates listed the same order. But say, a friend or relative who lives a subdivision or two over in a different voting precinct may have the same candidates, but those candidates could be listed in a different order. Oh,
Doug Donahoo
that's very interesting. Is it? Is? It is that unique to when it is a non affiliated election, or works for all elections that
Fred Sherman
way, generally, all elections where we rotate the candidates so that all candidates have an equal opportunity to appear first on the ballot.
Doug Donahoo
You know, in Hollywood, they actually have to negotiate top billing on movies. That's, it's it's interesting that for elections like No, no, there's no, there's no debate over we're just going to rotate it around. It's a roll of the dice. To
Fred Sherman
a certain extent. It's a little more than a roll of dice. It's done on a precinct basis. So if there's only two candidates listed, half the precincts will be one way, the other one half will be listed the other way. If there's three candidates for a particular contest, race will be divided by a third, basically. But yeah, it's part of the challenge, and kind of maybe one of the Insight factoids that people don't realize that, Oh, it must be easier in these big years. And it's like, no, we do everything on the precinct basis. We report on the precincts, and the ballot rotations done on the precincts. And again, the contest races that you're within is based off voting precincts. Precincts are basically what I call kind of the Julian Fry Cutter overlay of all the different jurisdictional boundaries here in Johnson
Doug Donahoo
County. Well, obviously, what you're describing is it's a Herculean task, and you are, you have the grandiose title of Election Commissioner, but you're not doing it on your own. How big of a team do you have here at Johnson County, and does it get bigger come election day? Or how does that all work for your for the team?
Fred Sherman
Great question, and we're very fortunate here in Johnson County. Johnson County, as an entity, as a government, is very supportive of elections and does provide phenomenal resources and budget and staffing levels for us to be successful here in Johnson County. But similar to like, like said, an NFL game and Arrowhead Stadium or the chiefs? Yeah, we do have peak demands, and our staffing levels do go up. So on a full time basis, are my budgets approved for 20 full time equivalents or 20 full time staff? And that is, it has grown through the years, and again, that's a good number. But we do also engage in seasonal and part time people that will be coming during the peak times, just like At Arrowhead Stadium, they don't have the parking attendant working 40 hours a week, 52 weeks a year. They come during the time frame when they need them. Same thing here, we will have anywhere from 30 to maybe 80 additional people beyond the 20 full time staff help us get prepared and ready for various facets of conduct an
Doug Donahoo
election, and that's here at the county office for the election. What about out in the field? What does that look like? Are the folks at the polls or the poll workers? Are they employees, volunteers, a mix of both, a little bit
Fred Sherman
mix of both. Most of them are going to be volunteers. They are volunteer basis. Under some federal and labor guidelines, type of things, we do pay them a stipend, so they're not on an hourly basis, but there is some compensation that is provided to our election workers. They're required to go through training. So an election worker is paid $25 for training and $150 a day for being a volunteer election worker. Is the rate. So it's it's not livable wages mean, you might say, but it is better than nothing. And again, the numbers depend on the election year, I will probably have in excess of 1000 election workers for this particular election here in November last year, in 2024 we probably had started out with maybe 3000 people that had contact us, maybe about 2700 and went through training, and I probably used 2300 almost 2500 on Election Day and advanced voting, just because of the volume of voters in 2024 a lot less voters are expected. So I don't need to staff up the polling sites quite as much, but we will have well in excess of 1000 individuals help with this. This election in 2025 1000
Doug Donahoo
individuals helping out in the field. One question that popped into my head is, how many, how many ballot machines does the county have in storage somewhere or in multiple somewheres, and how many are you going to dust off and roll out into the field this this
Fred Sherman
year? Yeah. So in the 24 election cycle, we deploy 100% of our equipment. We will not necessarily deploy at all here for the 2025 November general election. To answer your question, we have a couple different pieces of equipment. We have what's called a ballot marking device, or BMD, and that's the touch screen device where I can bring up your particular contest race, and you will go through and use the touch screen to mark your choices, and then you eventually hit print. And when you hit print, it actually prints a paper medium or a paper long thermal strip of ballot that you will then end up casting into a polling site tabulator. And so we have 240 polling site tabulators. And we have over 1800 ballot marking devices in our warehouse here in Johnson County will deploy, typically, one polling site tabulator will have 142 Election Day polling sites. We have some that we use during advance, so we'll have not quite maybe two thirds of the polling site tabulators will use, and we'll do probably in the neighborhood of half of the 1800 ballot marking devices will be deployed. So
Doug Donahoo
that all goes then into collecting the ballots and starting the counting process take us through then Election Day. When does the counting start?
Fred Sherman
So actually, it starts somewhat prior to election day. Okay, under Kansas election laws and the method of voting here in Kansas, either either in person on election day at polling sites designated in person during advanced or by mail, that process and structure has been in place in Kansas since about 1996 and and has been in place and when those provisions were put into place, particularly Though the advance by mail and advance in person voting, we are able to tabulate votes as they are cast or as they're marked during that advanced voting process. We don't run totals. There's no scoreboard, unlike at arrow at Stadium, where you get the countdown clock and you see who's winning and going we don't do that in elections, but we are able to tabulate or run those ballots through the tabulator to kind of get them locked and loaded, and then after the last ballot has been cast, after 7pm or at 7pm on election day, then we're able to run reports or hit the enter key on the keyboard, for the most part, and get those tabulations going. Some states are a little different. Pennsylvania, for example, they can't start tabulating until election day. We're here in Kansas, particularly the advanced in person voting and the by mail. When they come back prior to election day, we're able to open those return envelopes, check in that voter and then and insert those ballots into a tabulator. But no totals are run,
Doug Donahoo
so the first totals that folks see a little bit after seven o'clock, by 715 730 in the evening. Those are all based on either the absentee ballots that came in early or the advanced voting results that is correct. That is correct. What about then the votes out in the precincts that are coming back? How long do those take to come back into your
Fred Sherman
office? So the precinct tabulators there actually the vendor that we bought them from, titled them the DS two hundreds. And it's basically a big scanner that sits on a looks like a giant trash can. It sounds very fancy, yeah, but it's a very secure piece of equipment. So what happens is, when a voter marks their ballot, and whether it's a full size, traditional paper ballot where you bubbled in your choices with an ink pen, or whether you use the touch screen device on a ballot marking device, and you have a thermal strip of paper that with your choices, a voter is able to verify their selection on that paper ballot. So everybody who cast a vote in Johnson County cast it on a paper ballot, either a full size, traditional ballot or the Express vote, thermal touch screen ballot, so a voter is able to look at their paper ballot, and the voter inserts it into the tabulator. And when that ballot goes into that scanner, that tabulator does two things. It takes a digital image of both the front and back side of that ballot, but it also goes through and enumerates and it tabulates the choice of that particular vote, of how they bubble them in on a traditional one, or they made a selection for it, and that information stored in that tabulator. So at the end of the night, after the last voter has cast his or her ballot at the polling site, we close down that tabulators, and all that information is then put onto an encrypted, secured USB device. And that USB device is then pulled, and we go through a chain of custody. It's secured into a transfer kind of envelope, and then we go through a secure chain of custody command to get all those USB devices back here at the election office.
Doug Donahoo
And those will beat all the device, the tabulator and the the ballot machines, they will beat all those back here to the office.
Fred Sherman
Yeah. So we start out by just bringing through, basically through a small, little, almost like a pencil envelope, secured device, just that USB drive that comes back here. Some states, they actually allow the ability to transmit those by modem. Not in Kansas, our machines are not connected to the internet. They are not have no modems in them. That's not allowed under Kansas election law. It's physically brought on a secured, encrypted USB device that we then bring here and upload into a central air gapped computer.
Doug Donahoo
In my mind, I'm envisioning two or three black SUVs with a convoy set up with a helicopter circle I miss. I'm guessing it's not quite that, that that
Fred Sherman
impressive. We have a system in place, obviously, I don't want to, kind of, you know, yeah, but it is, it is a chain of custody. It's in a bipartisan team of Manor. We have transfer affidavits to log who had what access to. That stick all the way through. So the all those digital in. Images of the ballot that are cast, as well as enumeration, then are uploaded into a central computer system that is not connected the internet, where we're able to tabulate them. And again, it's oversimplified. It's like getting a big spreadsheet where you're merging in two or three different spreadsheets that then the week and then hit the reports to do the results in them. The other thing that also happens on election night, the actual paper ballots themselves are also brought back here to the election office, and they are once they are closed down, they're sealed in a container at the polling site, and they come back here and we do not unseal them until we go through the post election audit process, post election day audit process. So both the digital scans with the tabulated results, which is what we utilize to get those reports out, hopefully by 9pm or surely by 10pm on election night. But we also have the physical paper ballots that are cast that are brought back here as well.
Doug Donahoo
From your position, what do you consider to be a successful election night? Because what you describe having basically the, at least. What's the what's the phrase for the results? The the temporary, the unofficial final, yes, the unofficial final results. Having those unofficial final results by 910, o'clock at the latest, compared to, let's just be kind to some of Johnson County neighbors nearby, is pretty much lightning speed. I would think, what does success look like for you and your team on Tuesday, November 4?
Fred Sherman
Well, clearly, we want to be accurate and done correctly. So that is by far the most important thing, secure, safe and accurate. So speed is a human nature thing, and particularly in kind of today's media driven world where, yeah, we want to get it done before the 10 O'Clock News or those kind of things. In fact, when Connie Smith came back in 2020 we had a goal of getting them done by 9pm and we actually met that goal in 2020 Believe it or not. So that is always kind of out there as kind of reached the Super Bowl kind of mentality of a football season, but it is important to be completely secure and accurate as well. So while speed tends to be the human nature measure of success, it's not successful if it's not done correctly or securely. So by far, we want to be safe, secure, fair and accurate, but in a very timely manner to get those done into election night results. So on election night, no matter what jurisdiction you're into, that's not the final end of the elections
Doug Donahoo
right now. Yes, I'm sure on Wednesday, November 5, you would love nothing more than to be sitting on a beach at an all inclusive resort with a Mai Tai or something similar. But like you said, it's not over yet.
Fred Sherman
Yes, so they're still in 2025, calendar year, we still have a three day grace period in Kansas come January one, the legislation passed due law with those three day grace period for by mail will not be able to count, but they will count this coming November. So we still have mail ballots that have postmarks that arrive by the USPS on Wednesday after election day, Thursday and as well as Friday, those will be incorporated into them. We also have a number of people that go to polling sites and request a hand count paper ballot. We do have use a bipartisan team to come here and hand count those ballots. And a lot of times, those results are incorporated in either on Wednesday, Thursday or Friday's results week, if you were to
Doug Donahoo
make a guess of how many,
Fred Sherman
several 100. Oh, really. Okay, yeah, not huge percentages, but enough that it does take time a decent number, at the very least. That's exactly right. And then we have also have, and just like in every jurisdiction in this country, have what's called provisional ballots, so when a voter has a situation with their voter registration that's not particularly right, or they may be in the wrong polling place on Election Day, or say they forgot their photo ID. We don't say sorry you can't vote. Every voter is allowed to vote, but they vote provisionally, and the provisional process is really like a big safety net where we can do research on that voter. There may have been a mistake made in their voter registration. It may have been a data entry error, or if you didn't bring your ID, you're able to what's called cure your situation by presenting your photo ID before the canvas meeting. So every election has provisional ballots, and those provisional ballots are going to be presented to the Board of Canvas. The Board of County Commissioners serves as the board of canvas here in Johnson County, and typically, that canvas board will meet about a week after Election Day. In the bigger years, it's a little bit longer than that, and every provisional ballot is presented to the canvas board. These smaller elections like this year won't be as many, but we had several 1000 provisional ballots presented in 2024 and the board of Canvas takes actions on ones to be counted, ones to be partially counted, and I get to that and ones not to be counted. And after the board's taken action on them, the ones to be counted and partially counted are then opened up, tabulated and then added to the final results. And then finally, the canvas board will certify the final results once those. Provisional ballots are brought in, so the partial count ones are going to be like again, if you happen to be at the wrong polling site, if you lived in Gardner but voted in fairway and they didn't have the right paper ballot for you, certain races, like Governor, for example, be the same on everyone, but you may not have obviously, if you're in fairway voting, you're not gonna have your city council or your school board or whatever the case. So those particular situations of provisional ballots, we have to hand count, where only the contest races that are applicable to that voters precinct are going to be counted on the ballot.
Doug Donahoo
Well, as you said, at sort of the beginning of this early is always better when, whenever, when it comes to any type of voting. So making sure that you take your time and and take advantage of the early voting, or voting early on Tuesday, November 4, is a is a huge part to make sure you do get a full ballot counted as as you, as you would hope that it is you touched on this idea of having A secure having a fair election. How important, how big of a duty and responsibility for you is having and providing that fair, free, secure election for voters in Johnson County,
Fred Sherman
it's the staple of what we do as professional you know, voting is a very important process of the democratic and government system we're within. But as consumers, as citizens and as voters, a lot of people treat it like they're going to Starbucks. They want to be done in five minutes. Get in and out, get it done and out to go. And people can become frustrated if that takes longer, or if they have to wait in lines a long period of time. A lot of people have a lot of grace and period knowing how important it is, but it is critically important that we get everything program correctly, prepared correctly. And obviously the preparations makes it go much smoother. From the consumer end the voter end. If you're in and out quickly and you have good knowledge of the process, it's kind of on the voter to research the candidates and the position of the candidates. We're not really in a position to provide specific guidance on that, but we'll provide resources for they can look at their sample ballot ahead of time, information on how to vote, whether it's by mail, in person or in advance or Election Day. And then, obviously, here in Johnson County, the leadership of county has been really good to provide good resources so we have adequate equipment and polling locations so most voters do not need to wait in line.
Doug Donahoo
Any final thoughts that you have as we sit here in August and knowing that the general election now is roughly two and a half months away, anything that you want to pass along to our listeners to get them ready for Tuesday, November 4, and the day is leading up to that as a part of the election this
Fred Sherman
year. So every contest race is important. And actually, I'll submit I'm biased. These local ones are probably more important, because that's where your life is going to be shaped by the decisions made by board members, whether the school board or city council members. And for this particular year, particularly here in Shawnee, we also have other jurisdictions, water one some of those board members are on the election, and there are two drainage district elections. I
Doug Donahoo
didn't know we had a drainage two drainage districts. I was unaware of the drainage district.
Fred Sherman
So actually, portions of Shawnee have one drainage district in them, there is what's called the Merriam drainage District, which has portions of very Eastern Shawnee within it, and then the Monticello drainage District, which is a very kind of north western portion of Shawnee up off of k7 along the Kansas River, is in the jurisdiction for that particular drainage district. And they have board member elections for drainage districts.
Doug Donahoo
How often do you hear from the volunteers that are working the pool say there were a few people that had no idea what this was on the ballot?
Fred Sherman
It happens, and particularly for these more obscure situations, or jurisdictions like a drainage district. So the drainage districts only come about once every four years. Again, they're very benign kind of operation and what's taking place. But for the voters in Shawnee, you happen to live in the very northwestern portion, up near k7 north of Shawnee Mission Parkway, or in the very, very far eastern area adjacent to Merriam, you're likely to have a drainage district contest raced on your ballot.
Doug Donahoo
Well, there you go, folks, I think important to know that there are a lot of elections up this year. I mean, we're talking about every single city council has at least some seats, if not all their seats up for election. School board elections and even drainage district elections are on the ballot this year in 2025 so Fred Sherman, Johnson County Election Commissioner. Thank you so much for your time. Thank you for joining the Shawnee polls. We really appreciate it. Thank you much. Thanks for being here today.
Well our thanks to Fred Sherman Election Commission. For Johnson County joining us this time on the Shawnee pulse podcast. As we said, Election Day, November 4, 2025 but there are lots of other events to enjoy before we hit Election Day. Kate Kinkaid from our parks and rec department is here. Kate, how are you? Hey, I'm good. How are you doing? I'm doing okay. I you know, I'm ready for the hot temperatures of summer to be over. But that also means that, unfortunately, another part of summer is coming to a close.
Kate Kinkaid
That's true. The suited Aquatic Center will close on Labor Day, which is September 1 this year. So they'll be on holiday hours, so it'll be 1230 to five that day, and then it'll close for the season.
Doug Donahoo
That's always the tough part, isn't it? I know, I know it's hard to say goodbye. It's summer's last, sort of last, sort of a momentous occasion.
Kate Kinkaid
Yes, it's the last hurrah. So come out that last weekend, we'll be open regular hours Saturday, Sunday, and then those holiday hours on Monday, and we'll close at five for the rest of the season,
Doug Donahoo
and then we'll be back open in May. So it's only a few short months away. It's here before you
Kate Kinkaid
know, yes, before you know, we'll be ready to open back up for our 2026, season. But let's talk
Doug Donahoo
a little bit more about what we have here in the fall of 2025 event wise. What can, what else can folks look forward to?
Kate Kinkaid
Yes. So we are gearing up for our fall event season. We just have, we have event seasons all year
Doug Donahoo
long. I think event season is just, it's just the calendar, basically, yes. But, you know, we're
Kate Kinkaid
looking forward to those, those cooler temperatures, too, with a few outdoor fall favorites here in Shawnee the first one we have coming up on September 14 is the wheels and dreams, car, truck and bike show at Shawnee town, 1929 that is always a crowd favorite. It's a great time. There's bounce houses activities for the kids, cars and trucks and motorcycles, as far as the eye can
Doug Donahoo
see, toss the kids in the bounce house and go look at some nice cars. Yes, that is on the
Kate Kinkaid
14th at Shawnee town, 1929 it's from 129 it's from 1pm to 4pm that following weekend at Shawnee town, 1929 we flip it, and it's going to be our friends of Shawnee town arts and crafts festival. So that's going to be on the 20th. So that's a Saturday, and that is from 9am to 4pm as well. Well, till 4pm Yes,
Doug Donahoo
yes. And I think the biggest thing is, and then the next one that you're about to tell us is also at Shawnee town. Oh, yeah. So basically, in the month of September, just make plans to be at Shawnee town, 1929
Kate Kinkaid
just swing by Shawnee town, 1929 so gearing up for the Shawnee barbecue. This is our 30th annual Shawnee great grillers.
Doug Donahoo
Wow, that's a lot of years for barbecue. Not that that's too many years for barbecue, because there's no such thing as too much
Kate Kinkaid
barbecue. I mean, it's Kansas City. There's never too much barbecue, right? Yes. So that one is going to be on Friday night. We're going to have our festival, which is where we'll have a food truck. We'll have a barbecue truck for you to eat at a band playing. We're also going to have the People's Choice is coming back this year, so you can come in and you can try the teams that choose to enter you can try their barbecue and cast your vote for your favorite
Doug Donahoo
Well, speaking of casting votes, the Shawnee City Council was back in session on Monday, August 11. Just to give you a little bit of an update from that meeting taking place, the big approval that night was the council approved new vehicles for the police, fire, Public Works and Parks and Recreation Department total of 24 vehicles and machines to replace some older units in the city's fleet for those four departments. And I think the important note there is, I don't get to drive any of them, which is too bad anyway. Also coming up on August 25 the City Council will be back in session, and that includes the public hearings for both the revenue neutral rate and the proposed 2026 city budget. That meeting starts at 6pm at Shawnee City Hall downtown and council chambers. So please join us, whether it be in person or online. You can find full details at City of shawnee.org Kate, always lovely to have you here to talk about what's coming up. As we said, Shawnee town. 1929 is the place to be. We'll also have moonlight market in September and through the rest of October and November. We'll have more information about those events and other conversations on the next episode of the Shawnee pulse podcast. Thanks for listening.
Episode 12 - Shawnee Town 1929
Doug Donahoo
Doug, you're listening to the Shawnee pulse podcast. Hello and welcome. My name is Doug Donohoe, communications director for the city of Shawnee. Thank you for joining us on this special episode as we take a trip back in time, roughly 100 years to the mid to late 1920s That's right, we're going back about 100 years, but just down the street from downtown Shawnee to Shawnee town, 1929
Doug Donahoo
Well, here we are back in 1929 we're at Shawnee town, 1929 and I think the surprising thing is that there's electricity and central air conditioning, which I don't think was actually around in 1929 Charlie Pautler and Hannah Howard are here to talk about all things Shawnee town, 1929 thank you both for being here. It's a pleasure. Yes, I think the, I think the audio equipment is, is non period specific, too correct, not period accurate. I guess we would say,
Hannah Howard
I mean, this is the origin point of the radio. So, you know, we are, we're going back to your roots
Doug Donahoo
here. That's true. That's true. I think families in Shawnee gather around the computer to listen to the Shawnee pulse podcast when it releases on it on a monthly basis, fireside podcast. Absolutely, absolutely pleasure to have you both with us to talk about Shawnee town 1929 especially going into the fall season. We're getting out of the summer months, but there's still a lot happening going into the fall here, Shawnee town, 1929 but before we get to that, let's introduce you both to the city, Charlie, starting with you, what is your job here at Shawnee town, 1929,
Charlie Pautler
I am the museum director, and I've been here for 13 years, but I've been in the museum profession for I don't know. I stopped counting after 30 about 3435 years, at some point it just all becomes history. It does you become part of the story. You become so old and they carbon date you? They yes, they cut you down in rings.
Doug Donahoo
I think it's nice that they don't make you sit out front as an exhibit all the time, right
Charlie Pautler
or but it's nice being a statue though, in public parks and facilities.
Doug Donahoo
Hana, how about yourself?
Hannah Howard
Hi, I'm Hannah Howard, I'm the curator of education here at Shawnee town 1929 and I've been here for coming up on five years, but I've been in the museum field for just across the 15 year threshold, so I'm still counting. But yeah, we're getting up
Doug Donahoo
there. Hannah, where were you before arriving at Shawnee town 1929 Well,
Hannah Howard
I've migrated, just like the German immigrants to Shawnee. I have come from the East Coast. Okay, and I was in Nashville for six years before coming here. I was at a site called Andrew Jackson's Hermitage, presidential site there in Nashville. And before that, I was at a 17th Century colonial site, which was called Pennsbury Manor, State Historic Sites just outside Philadelphia, and before that, I was back in North Carolina with my family finishing up school, so kind of made a little route, okay?
Doug Donahoo
And Charlie, you've also run the gamut of facilities and museums. Where else have you been helping share the story of history in other communities?
Charlie Pautler
Sure. Well, I've enjoyed living really all across the country. So the first five years out of grad school, I worked in the Deep South, in Huntsville, Alabama, at a place called Burritt Museum and park, and that's where I kind of honed my my restoration skills and my interpretive skills, as far as building a program and restoring buildings and building a program around those buildings. And then for 16 years, I went to the Far North. So I went from Alabama to Minnesota, oh yes, that is the Far North. I bought a snow shovel and a snow blower, and worked at two different sites eight years each. I worked at the Charles Lindbergh Historic Site, which was the famed aviators boyhood home. And then before that, for eight years I worked at at Forestville, place called historic Forestville, which is a 1899 town that was really trapped in time when the railroad went around them.
Doug Donahoo
Okay, well now you're both here at Shawnee town, 1929 it's interesting that the museum seemed to base it on the nines that,
Charlie Pautler
yeah, at least two of them
Doug Donahoo
talk a little bit about the history of Shawnee town in its place here in the city of Shawnee, helping tell that story, I believe correct that it started as an independent Museum.
Charlie Pautler
It did it, and it began with when the suburbs were being were growing, back in the mid 60s, and you had, after World War Two, a lot of these farmlands and farm scapes were being bought up by developers, and they were building housing developments. They were building factories. They were coming over on this side of the state line to develop the side of Kansas City. So the. People of Shawnee saw these places disappearing, and they made a couple tries to start kind of a historical society. In 1959 there was a place called the wagon Masters House, which was right at the crossroads of Shawnee Mission Parkway in Neiman road. And it was the home of a man that was the wagon master. He led these, these down the Santa Fe Trail, these wagon parties down there. He would take wagon loads of settlers down there to make it all the way to Santa Fe.
Doug Donahoo
Now, is that location roughly where the trail Scout statue is today, or on the south side of Shawnee Mission Parkway,
Charlie Pautler
where I believe it was on the south side? Okay, yeah. And in it, that building was torn down in 1959 and it was a spectacularly built limestone building, and it was built by a couple of the Garrett brothers who came to this area from England in the 1850s and the Garrett name figures prominently in Johnson County and Shawnee history, there was a movement to try and save that building and and bring it somewhere else that was out of danger. It became the the grocery store parking lot for vans grocery and for, for many years, it was a very successful grocery store, anyway, that didn't work out. So they saved the stones, which eventually ended up in Shawnee Mission Park. And then in 1966 just a few years later, where the Vita craft factory was they were going to be doing an expansion where a city, kind of behind city hall is now the factory still there. Yep, there was another stone structure, and it was known back then as the first territorial jail of Kansas, which we've done a lot of research since then, and we've we figured it was more of a storehouse instead of a jail. But the the Concerned Citizens moved stone by stone out to this park, which was at the time of county park and and they started this idea of having a community museum. They erected that first building. The next spring of 1967 they had erected another block. So they created this place called Old Shawnee town. And over the years, they built more and more buildings to represent that bygone era that they felt was being eaten up by modern progress. And so they concentrated very heavily on the 19th century, from the Pioneer period, really, through maybe the turn of the century. So a fair stretch of time they were trying to cover, I'd say they covered about 70 years. Wow, yeah, which is a lot. It's a very aggressive interpretive program. Now let's back up. These were all volunteers. There was no professional staff. They called themselves the Shawnee Historical Society, and they did wonderful things for our community. They preserved some original buildings. They moved them here. They also preserved a lot of lifestyles and life ways and to show, interpretively to modern 1960s 70s, 80s people what it looked like when their great grandparents were were around. So in the 1850s 1860s this part of Kansas, they they attempted to show what you know, what an undertaker shot looked like, what a state bank looked like, what the stone jail looked like. And you know, they preserved a lot of artifacts for us, and they preserved a lot of stories. So we are indebted to them, no matter how far we move now in the future with our interpretive and educational programming, we owe those early museum pioneers who are interpreting the Pioneer era. We owe them a lot.
Doug Donahoo
Well, Hannah, how important is it to have those volunteers, to have those people who are so interested in preserving history.
Hannah Howard
They were pioneers, just like Charlie said, they were doing something that hadn't been done before, really, in the in the history of humanity, historic preservation and kind of this interest in not only preserving what was, but recreating it so that it's playing in front of you in real life. This was a brand new concept. You know, archeology really got its kick off, and like the the teens and the 20s and the 30s, right? That that kind of heyday of early and that sparks the interest
Doug Donahoo
I've seen Indiana Jones, I know when he started his work, yeah, yes, exactly, exactly.
Hannah Howard
And they, you know, they, they really kind of were trying something new. So all of the volunteers that started old Shawnee town, and they were part of a movement happening in the 60s and 70s. The Bicentennial, you know, America's 200th birthday was hitting in 1976 and so there was just this growing interest for for preserving historic buildings, not just knocking them down for progress, but also, how do you picture, you know, this is the early days, still of television. And you know, we are we. Humanity is a species of story, and we love story, and we tell stories. We are telling a story. Now, right, so, and you're listening and so, so this was a new avenue for telling those stories and and sharing those cultural memories.
Doug Donahoo
So at what point then did the Shawnee Historical Society go to the city, or perhaps vice versa, to have the museum become a part of the city of Shawnee and the Parks and Recreation Department?
Charlie Pautler
So the Shawnee Historical Society, in 1997 they started having meetings with the city, with city leaders. And because they saw that their organization was aging, they saw that they did not have the money to upkeep all of these buildings, issues that we're very familiar with now. But because this was a pioneer organization, they had never really, you know, run a museum through middle age and old age, and museums are like people and programs, they have a lifespan. And so by 1997 they needed help, so they looked to the city of Shawnee and the city's parks and recreation department. And luckily this we had city founders and leaders that had that vision. They could see how a Shawnee town could harness its energy and its stories to bring tourism in and tourism dollars and continue those historical stories.
Doug Donahoo
Is Shawnee unique in that way, that as a suburb, it has a very strong connection and respect for the history of the community, to foster it and grow it here as a part of this museum, I think is is a concept that perhaps is not embraced by other suburban communities, not necessarily in Kansas City, but just throughout the course of the country.
Charlie Pautler
Let's pick on Minneapolis Minnesota.
Doug Donahoo
Let's pick on Minneapolis Minnesota. They're not here. They can't argue with let's
Charlie Pautler
pick a fight with a big dog. I was yeah, for the State Historical Society, this is up to you. Yeah, I'll probably never be permitted back across the Iowa border. But yeah. So the city of Minneapolis has historically knocked down a lot of its older treasures for progress, and this is constantly a battle that you have as people who are concerned about our history are interested in the stories being carried from generation to generation, that when you see an old building and you want to save it, and it's downtown And it's right next to a skyscraper, and there's another building, another land owner that wants to buy that land or build something. There you do sometimes be. You are seen as in the way of progress, but you also have to look at it. Society isn't just about buildings and money. It's about it's about intellect. It's about learning, it's about the arts, it's about music, it's about all of these collective things. History is extremely important. We have to know where we came from so that we can be especially, you know, like today, we need to know our history so that we can make intelligent decisions for the future. So Minneapolis has kind of a checkered past, but to answer your question further, the city of Shawnee, I've lived a lot of different places, and the place that comes the closest to the passion of this people of Shawnee is probably Huntsville, Alabama. That's a city I was a municipal employee, but we had four museums in the city. I'm glad we don't have four museums for the city of Shawnee, but because this allows us to marshal our resources and really focus on one place. But I have not ever lived in a place where there is so much passion from the local people on their city. And when we kind of talk about the hometown feel, it was a hometown feel when there were 500 people living here in 1865 there's a hometown feel of now, what 80,070 70. Okay, I'm projecting into the future. That's but, but it really is a small feeling community, because everybody gets to know each other's name. They know each other's you know, business for better or worse, but they all want to come here, even if it's just for old Shawnee days one weekend a year. They all gather here at some point. And that shows me that they have a passion for this place and spending their dollars locally as well, as you know elsewhere.
Doug Donahoo
Well, Hannah, as Charlie said, choosing where to tell that story is important, and choosing what time frame in which to tell that story is also important. And obviously the early stages of when it was known as Old Shawnee town had a pretty big window. Now we've kind of narrowed that window down at Shawnee town, 1929 how was that specific time period selected for the museum today?
Hannah Howard
Well, I know it was quite a process the city kind of getting into the museum business as as we say. You know? What do you do with this space? What do you do with this, this site of buildings? It's a mixture of original buildings and and kind of 1970s creations. And, you know, how do you move forward? So, I know there was a long process of debating, what, what's the goal here, what's the purpose, you know, and after, after a number of years, and getting together, you know, panel of experts, a panel of locals, to all kind of give input and talk about this they landed on, on the 1920s and I think it's for a few reasons. So I think it was especially bold back in, you know, like 2000 when they were making this decision. It was even less in the past than it is today. Now we're now, we're kind of approaching the era where the people that lived in the 20s and 30s are passing away. They're not part of our community anymore, as much anymore. And, you know, but in 2000 they were still very much, still here. And so I think there was a lot of question, is this really history? Is this in the past, but, but they were able to vision that, yeah, we're quickly moving into an era where this is disappearing and and anybody that has living memory of it is going away. And Now's the chance that we can, that we can really jump in. So I'm fascinated. They, they picked it for, you know, a few reasons I know, you know, the city became a municipality in the 20s, this was considered the height of the truck farming era, which is the term we use a lot around here. Truck farming means growing things meant to haul to market. The word truck predates the invention of the automobile that that ancient word of of hauling goods to a marketplace. So that's what their focus was. They were selling fruits, vegetables, dairy products, eggs, anything they could make on their farms, they would sell at the market. And in this case, it was the Kansas City Missouri Farmers Market most of the time. So that's, that's the height of this kind of agricultural era. And there's, there's so many other things happening, the the rising technologies intersecting with the old ways that are still kind of here on the in the farming community. You have new radio, new automobiles, new electricity, telephones, all of these, these rising technologies kind of intersecting with that old world. And what's it like? What are the older generations think of all these new things, you know, what are the younger generations doing? They don't know the old world. They know this new world, and all of that's really relevant. I think all of us think that, you know, we've experienced that ourselves, where, you know, as as I get older, I'm a millennial, as I as I, you know, see new technologies and new social medias and all these things. I just, I'm just like, no, not another one. I can't, I can't think of learning another technology. I just too, too fast, too quick. I can't, can you slow down? We've all had that feeling, right? And the younger people, of course, have no knowledge of this. They just know the world they are in, right? And so that's all very relatable. And so I think that's made for a unique time period that we can study here. You know, all of these converging influences and the experiences of everyday people, in living in that world, and what's what's it like navigating that and in dealing with the new and dealing with the changes, and, you know, reconciling yourself to to an evolving world, all of that's very relatable.
Doug Donahoo
So Charlie, how does the museum then work to tell that story of a changing world in 1929 and how people are coming to terms with it? We we can talk about it here in a minute. But in 1929 the scars of World War One, or what was known at the time as the Great War, are still fresh. There are still people suffering from that, and people are yet as unaware that the next great international conflict is barely a decade away at that point.
Charlie Pautler
Yeah, and we, we are not just focused on the 1920s Han and I have a lot of discussions. It's like, you know, what's our footprint here? It's like, and we really kind of settled on, it's between the world wars. So the conclusion World War one up to the beginning of World War Two, that is our rich area, our rich field, which we hear
Doug Donahoo
about, our stories roughly two decades to Yeah, yeah.
Charlie Pautler
And so the way that we do it is through a variety of interpretive and educational mediums. We do everything from a school field trip, which is curriculum driven, we have living history portrayals, where we have volunteers and our staff dressed in the clothing, showing the life ways, showing the cooking, showing the gardening, that kind of thing, and interacting with the public in a very active present manner. We have lecture series in the spring and sometimes the fall where we have a historical historian come in and talk about X, Y or Z topic. So. Maybe talking about the men returning from World War One, talking about racial relations in the 1920s we had a wonderful author come here back in the spring, and he wrote a book on on, you know, racial relations and prejudice of the 1920s in Kansas. So we have historical concerts, you know, we have jamming on the green where we have a string band or a brass band. And this is where you can interpret everything from Americana, roots type music, almost to religious type gospel, all the way to the big band era of the late 30s, because it has to be connected to our historical mission. Somehow, sometimes it's overt, sometimes it's not, but, but, yeah, it's a history type program. We're going to sneak that education in. Somehow you're going to get an education, whether you don't know, yeah, that's right, and
Doug Donahoo
you like it. Well,
Hannah Howard
eventually you do not know that you're going to get educated. But you will at the end, one
Doug Donahoo
group that I'm sure shows up knowing they're going to learn something, are the school field trips. What is that experience like? Hannah sharing the story of Shawnee town, 1929 to a wide range of kids, not just from Shawnee, but all over the Kansas City Metro Area.
Hannah Howard
Yeah, it's really fun getting to have all of these grade schoolers come, you know, we have, especially, probably kindergarten through third grade is the biggest focal point for the like the public and private school field trips. They're coming from all over, you know, I think I counted about, you know, 18 different districts and areas from the surrounds they come from, you know, up to an hour and a half, two hours away, sometimes, to get to the museum. This spring, most recently, we had the entire second grade of the Kansas City Missouri School District come and that was a real amazing experience, because so many of these kids, they're city kids. They're coming from very different environments than some of the kids coming from, like Gardner and Olathe and West Shawnee and, you know, very different lives they, you know, they come here, and they're just marveling at things that we sometimes take for granted, like, look at the trees, look at the grass. Is that a hay bale? You know, like, very basic things, and that's the end, that's the hook, and then you really can start building the story and putting them in that position. We have. The fortunate thing about Shawnee town in general is how engaged the community has been with bringing their own family stories into the museum, bringing their family pictures, bringing the anecdotes from their parents and their grandparents, and that builds a rich history that makes my job so much easier to kind of bring those kids into this world. It becomes something they can touch and picture themselves in. And that to me, when you see that light bulb go off and they can, they can really grasp what they're looking at. Kids are very engaged. They absorb far more than we realize. They absorb everything around them, and they make the connections. You don't have to force it. They they will make those connections to their everyday life. That's what their brain is always trying to do. So it's a real joy getting to welcome all these kids from, when, wherever they come, whatever walk of life, whatever home situation, childhood, you know, environment they are in. They come here and and we get to find ways to connect with them, and that's just a real pleasure.
Doug Donahoo
Well, connecting with people is obviously a huge part of any museums overall mission to be able to share the story. And talked a little bit about jam on the green.
Hannah Howard
We have one more jammin coming up in September. It's going to be on September 24 at 7pm and we're going to close out the season with the Kansas City uksters, which, if you've never thought, hey, I want to spend a Wednesday night listening to a ukulele band. Let me tell you, you want to come and listen to these guys, because they can just knock your socks off.
Doug Donahoo
I bet they can. I can only imagine the kind of music you're going to hear from, how many ukuleles at the time?
Hannah Howard
I mean, I think there's at least 20.
Doug Donahoo
Yeah, that's a lot of ukuleles. Ukuleles.
Charlie Pautler
Yeah, at the end of the night, there are socks everywhere on the ground. They've all been
Doug Donahoo
knocked off. They've all been, yeah, they've all been collected. And they're into the, they're into the archives, right?
Hannah Howard
A real 1920s washer and ringer, we can, we can clean up. Yeah, that's a lot of fun. And it's, actually, it's really fun to watch the the band, the ukulele band, because several of their participants, this is a volunteer band, right? It's just a it's a group of people that just like playing together. And a number of their participants have taken the ukulele beginners classes that we host every winter. And so they go through a four week course, and they take lessons from the leader of this band, David and and so they get through his class, and then they join the band. And now they come out every year to play back where they kind of started, Shawnee
Doug Donahoo
town, 1929 really becomes a focal point of events happening in the city of Shawnee. You. Got the car show, and you've got great grillers. And I can't think of a couple of weekends better than that to have a bunch of really nice looking cars on the ground, and then a couple of weekends later have a bunch of people barbecuing meat.
Charlie Pautler
Yeah, and the craft fair, they're right in the middle. So we've got, boom, boom, boom, boom, boom, boom.
Doug Donahoo
I can appreciate a good craft fair, too, but really I'm going to focus on the cars and the barbecue.
Hannah Howard
Well, that's the good thing about Shawnee town, is we're building events for every interest and every every walk of life. We're going to have something for you, if you are not a craft person, but you're a car person, you know, that's, that's September 14, you know, one o'clock come out. And you know, we're going to have the craft fair the literally, the Saturday after on the 20th from nine to four. And then, you know, we've got the grillers at the end of the month, September, 26 and 27th no matter what your interest level is, we're gonna find a way to welcome you at Shawnee
Doug Donahoo
with all of these events. You bring an audience to the museum, and maybe they're here for the car show, maybe they're here for the barbecue. How do we use that as an opportunity to still talk to them about the history of Shawnee
Charlie Pautler
town. People come to us for a variety of reasons. Sometimes they come to us for a rental maybe they're here for a wedding reception, maybe they're here for the car show. Maybe they're here for old Shawnee days, our biggest event. And while they're here for events like old Shawnee days, we have historical things going on up at the farm. People often come to our events and see the background, which is the museum, and that's kind of the commercial. And then they come back when they have time, when they're they have time in the summertime to come and experience the program,
Doug Donahoo
when the summertime is really focused on being able to tell that story, right? Yeah, yeah.
Charlie Pautler
There's plenty of opportunity for people to come and take a tour, and they can, and there's even different opportunities within that structure. They can take a guided tour. They can go on their own. They can take our historical walking to our tablet, the tour that that Hana put together last last year. So even within that confine of a tour, there's many different options.
Doug Donahoo
Well, let's talk about a really big tour that you have returning this fall, in November, the veterans lantern light tour. Talk to me a little bit about how that program was developed and came to be.
Hannah Howard
This is definitely a big part of the 1920s story that a lot of people don't think about. They think about, you know, the Great War, as they call it, or World War One, as we know now, it was just the first one. And they don't think about kind of the long, lasting repercussions that come from those events that still linger within a people you know, even a decade later, when the veterans finally, kind of get themselves organized and start advocating for better support for veterans benefits from the US government, for, you know, better understanding of of, you know, health care, physical health care first, and then eventually they they start conversations about mental health, you know, all that's happening in the 20s. And so this event, the in their footsteps, a lantern walking tour. This is an evening living history event where you get to come to the museum. And we have set ourselves in 1927 veterans are advocating for benefits and rights, and they're talking about these experiences. They're talking, you know about what it's been like to try to recover from the war and go back to a quote, unquote, normal life the whole world is recreated for this evening, where you get to experience by walking from from scene to scene, from building to building and and getting to experience what the veterans are and in the townspeople And and the grieving families, for those that didn't return, what they're all kind of talking about, and what life is like in 1927
Doug Donahoo
How did we capture those stories?
Hannah Howard
So we have, we have had to do a lot of research, kind of digging into the records, just trying to paint a picture for who were veterans in Shawnee, we have a team of professionals here at the museum, myself, Charlie, several of others on staff that are, are really good at kind of diving into the to the records. I'm going to the census records, looking for, you know, they had a category where they would, you know, Mark, whether you were a veteran or not. You know, if you have some family oral history talking about the experiences, we've got several mentions from actual Shawnee families, because we did a whole series of oral history interviews about 20 years ago with the museum. We got dozens and dozens of people who were children in the 20s and 30s to give interviews. And there were several mentions of the veterans experience, of, you know, what it was like to have a, you know, a mother and father grieving a sibling and, you know, and then we have the photos as well. The photos can can help us paint that picture and help fill in the local details that add color to the bed. Your national story, which is, you know, very well documented. We have a lot of amazing books and documentaries that go into, you know, the Great War and everything that came afterward. But putting those Shawnee specific, those Kansas City Metro specific details about the experience, about the struggle, about what they were advocating for, just brings it all to life in a very local way.
Doug Donahoo
And Charlie, we talked about it at the beginning of our conversation that Shawnee time, 1929 started thanks to volunteers in Shawnee and now telling these stories as a part of the in their footsteps tour. A lot of that is being told by volunteers, absolutely. Well, how important are the volunteers in this this exhibit, but also just the day to day experience of Shawnee town, 1929
Charlie Pautler
Well, specifically for this event, for the veterans lantern tour, we have really specialized and knowledgeable volunteers. We have Sean Faulkner, who's the head of the history program at the Command and General Staff College out at Leavenworth. He's a trained military historian, also a former artillery officer. So he is the one that that has done some of the research, and he's the one that orients the visitors to what they're going to be seeing. Probably the most important station there in the tour. We've got a school teacher, Patrick Henderson, who is a Marine Corps veteran in real life, but he's been a teacher for probably 20 years. He portrays a veteran of World War One, who you know, suffers from PTSD in various ways. And then we have other volunteers that are teachers, that are educators, that are storytellers, that are actors, and they all bring their their skill, from their work, from their profession, from their their love, to this place to interact with visitors. And what I want to emphasize is this is not a question and answer session with the public. The public is kind of the bystander, the one who's kind of listening in on kind of a an intimate moment between, you know, conversations between people at the 1920s so and you're not going to hear things that you think you're going to hear like today. Everyone Well, most people understand veterans needs and PTSD and mental health needs back in the 20s, like Hannah was alluding to, it was a strange new world, and we really didn't have anything. So you're going to hear people debating on whether the veterans need benefits. Some of those people say, no, they don't need it. They just need to pull themselves up by their bootstraps. Others, of course, you know, are more reasonable, but you're going to hear all the different variations of conversation and arguments that you would have heard at the family table in 1927 from that all the way to the halls of Congress, when they were debating these issues.
Hannah Howard
And the volunteers really bring their own personal experience into how passionate they are to tell not only the the stories for this event, but but all of the the kind of programming that we do, we have, we have people that volunteer, that are very engaged with the stories, and often have a personal connection to it, whether it's because they're, you know, a family that was here in Shawnee, or, you know, going back to the vets tour, you know Karen Griffin, who's an amazing local actor and and living historian. She creates, you know, a mother's story in the Gold Star Mothers scene, which is, you know, all the mothers that experience the loss of one of their children in the war, you know, they're left just with this grief and not knowing what to do with it and how to channel it. And they become advocates for veterans. They become they take their feelings and their emotions, and they put it to work and form the Gold Star Mothers, you know, organization, and they advocate for not only the veterans that are with them, but those who are being memorialized. And so you walk into a scene where the Gold Star Mothers are having a meeting, and they're having that conversation. You know, you walk into a store and you're getting to, you know, hear, what's the, what's just the gossip going around in town, you know, what are they, what are they kind of talking about? You know, all these, all these people are, you know, having this conversation around town, and what do we think of it? And somebody described it as, like walking into a movie scene, you know. So you're just, you're, you're a fly on the wall of that, of that scene.
Charlie Pautler
But these conversations are based on historical research, and you hear people talking politics. I know that's a strange concept for us today, because we don't talk politics, but we politics, right? Yeah, but you hear some very interesting back and forth about the pros and the cons of giving veterans benefits of the Veterans Administration, which was a new idea,
Hannah Howard
yeah, all the volunteers, you know, they're bringing their personal experience, their personal stories, their own losses, their own experience with the war. And I think that it resonates with the visitors and makes this. Program. What it is, you know, we had some, some members of the military, you know, recently retired veterans come on the the tour the last time we did this, couple years ago, and and they commented on how much the topics talked about 100 years ago are still the topics that we talk about today.
Charlie Pautler
And as a director, it makes me really happy that we are finding relevance with our audience, that they are seeing themselves in our programs. What makes me sad is we're still working on these same issues.
Doug Donahoo
Well, for those who want to experience this tour, to be a fly on the wall, to hear those stories and to see that for as much progress as there is, there is still work to be done, even 100 years on, when is the tour going to take place, and how can folks get their place in line if necessary?
Hannah Howard
So the tour is going to be on Saturday, November 15. This is the week of Veterans Day, and we're going to start the tours at five o'clock and go until about nine. They're going to leave every 15 minutes. And we do highly encourage pre registration, because the last time we did this, we filled up. So we encourage you to go on the website Shawnee tom.org I think the tickets might already be live, and so you can actually go on and get them. Now. It's a $2 discount if you go ahead and book online, if you buy at the door, it's 12. If you book online, it's 10. And let me emphasize, any active or retired military get free admission. So we definitely want to have that part of the community out as well. But you do need to register on the website. We've we've done this. This is going to be our third time bringing this program. And you know, we were very honored. This is now a national award winning program. We were given an award by the American Association of State and Local History for this award, so they recognize the power of the Shawnee stories being told in this way. And so we hope that you'll come and join us and see what maybe all the fuss is about.
Doug Donahoo
So Saturday, November 15, from starting at 5pm until 9pm here at Shawnee town 1929 more details available shawneetown.org, Charlie Hannah, thank you both so much for joining us here on the Shawnee pulse. Obviously, as we said, there's a lot of stories to talk about at Shawnee town 1929 and whether someone is coming for the lantern light tour or just to experience any of the other number of events or exhibits here at Shawnee town, 1929 we welcome you every single day the season runs from
Hannah Howard
it will finish at the end of October, yeah. October 31
Doug Donahoo
October 31 so there's still time to come out to Shawnee town 1929 even if you don't have a chance to make it for the lantern, for the lantern light tour, there are lots of other things to see and do. And then the museum will be back open for its normal season in March of 2026
Charlie Pautler
and also engage with us on social media. We have a very powerful Facebook presence. Hana and royal we haven't even talked about royal Kruger yet. Our events coordinator, that could be a whole different
Doug Donahoo
podcast. Yeah, it could be, and I have a limited amount of storage space on the hard drive. That's the problem.
Charlie Pautler
But they keep our Facebook page updated, and you like us on Facebook, yep, Instagram, thank you everywhere.
Doug Donahoo
If people go to the Shawnee town 1929 Facebook page, they have the opportunity to see you, to see Charlie, say, skip it. I believe is that correct?
Hannah Howard
Oh yes. Charlie, stars in some fantastic
Charlie Pautler
videos. I try not to go to the Lulu speaking, speaking
Doug Donahoo
of things that are about to be historic, very, very soon. Charlie, no, I just meant slang in general, more than anything else. Hannah, Charlie, thank you both so much. We hope to see you out at Shawnee town 1929 either this year or in 2026 or even in the years to come. Thanks for listening to this episode of the Shawnee pulse.
Doug Donahoo
Special. Thanks to both Charlie and Hannah for joining us to talk all things Shawnee town, 1929 as they said, it is a very busy time of year in the fall for the for the museum and everything happening there. Sunday, September 14, the wheels and dreams car show from one to 4pm then the following. Saturday, September 20, friends of Shawnee town, craft fair from nine to 4pm that day, September 24 the final jam, and on the green catch that ukulele band from seven to 8:30pm and then that weekend, September 26 and 27th it is great grillers. And then, if we look at the month of October, number of things happening there, including yappy hour on October 9 and a director's tour with Charlie himself on October 11. And then, as we talked about the big event, the return of the veterans lantern light tour on Saturday, November 15, from five to 9pm that is the same week as Veterans Day, and you can find out more information about the Veterans Land lantern tour. Tour, make your reservations and all other events happening at Shawnee town through the rest of this year. If you visit shawneetown.org, once again, I'm Doug Donohoo, communications director for the city. Thank you so much for listening and joining us on this episode of the Shawnee pulse podcast. We'll be back later in September. We'll see you next time you.
Episode 13 - Johnson County Co-Responders
Doug Donahoo
You're listening to the Shawnee pulse podcast, my name is Doug Donahoo, communications director for the city. Thank you so much for joining us on this special edition of the pulse podcast. We are talking with Jen Melby and Haley Carrillo from the Johnson County Mental Health co responder program. Their team is at work seven days a week, working with Shawnee first responders to help people who find themselves in mental health crisises in one degree or another across the entire Shawnee community. They're going to talk about the history of the program, talk about how they help people who find themselves in crisis and additional resources that are available through Johnson County. Without further ado, this special episode of the Shawnee pulse,
well from the Johnson County co responder department Division Unit, let's call it Jen Melby and Haley Carrillo are joining us. Thank you both so much for being here on the Shawnee Pulse.
Haley Carrillo
Happy to be here. Thanks for having us.
Doug Donahoo
Well, let's start with introductions and find out a little bit both about you, where you started educationally and what led you to this role with the county and in support of Shawnee first responders. So Jen, if you wouldn't mind letting folks know a little bit about you?
Jen Melby
Yeah, my name is Jen Melby. I'm a correspondent team leader of our county program.
I started out in community mental health when I was in my early 20s, so I've always been working in community mental health for the most part. I got my master's degree in counseling psychology, and after that, I took a job at Osawatomie State Hospital, working with folks who had been involuntarily committed for being a danger to themselves or others due to their mental health concerns. And so I got a lot of experience there, and wanted to kind of transition out of that setting and working back in the community, hopefully being able to maybe help folks before they got to the point of having to be hospitalized for their mental health concerns. And so working with law enforcement seemed to be pretty direct access to those folks. And so I found out about the CO responder program. I had a friend who was working as a co responder, and so I started as a co responder in 2019 and I was serving the Northeast cities, they have a shared program, Maryam, mission, Roland Park, Westwood and fairway. So I did that for three years, and then promoted to team leader. And so now I'm my office is based out of Shawnee, because that's the biggest program that I supervise. But I actually supervise all of the police departments in Johnson County except for Overland Park and Olathe, they have a different supervisor over those programs. So how many co responders are part of your team that you supervise? 1111?
Doug Donahoo
Okay? And Haley, what led you to the Johnson County co responders team?
Haley Carrillo
Yeah. So I've been with Johnson County Mental Health co responders for a little over two years now, and I'm loving it. My background is with geriatrics and the elderly, working with nursing homes and Alzheimer's dementia patients, and so I definitely don't come from law enforcement background or anything like that, but this position was just so intriguing to me. It's definitely unique and one of a kind, and really a special opportunity, and so I was really drawn to it. And I, like I said, I've been here for the last two years, and I'm really loving it and learning a lot my educational background, I got my master's in social work from University of Kansas in 2021
Doug Donahoo
What was that transition like for you, moving from, as you said, working with senior citizens, to being in this position of responding to calls going out with first responders, whether they be police, EMT firefighters. What was that like for you when you first started the job?
Haley Carrillo
Yeah, there's a little bit of crossover there. There are some clients we serve that are of the elderly population, so I am able to use my expertise in that niche for those calls, but it's so much broader than that. And so luckily, the mental health center and the police department put on a really wonderful training program for new hires that maybe don't have as much experience working with kiddos or adults with severe mental health needs. And so the training is so extensive, I definitely felt prepared, and I'm still learning, but I, you know, get to encounter new experiences every day, and the training program is so extensive that I felt very confident, you know, when I was out on my own doing this job.
Doug Donahoo
So, so Jen, I imagine part of what helps develop an extensive training program is a program with a history of capable individuals having successful encounters and working with people. What has been the history of the Johnson County co responders unit, and how is it developed over the years?
Jen Melby
Yeah, so our program started in 2011 there was a growing need for mental health support during 911 calls. And so traditionally, traditionally, law enforcement was. Was responding to those on their own without assistance. And so the United Community Services of Johnson County actually came together. They brought stakeholders together to see where those needs were and what we could do. And so with a grant, what came from that, a Bureau of Justice Assistance Grant, we launched our first program, 2011 which was Olathe that was really pretty strict about the grant was written to keep adults with mental illness out of jail, and so that's pretty much the only thing that we were doing was
Doug Donahoo
that working specifically with Olathe police, or because it was starting at the county level. Did it start with the Sheriff's
Jen Melby
Department? No, it started with Olathe police department. They were the first to have a co responder, and then Overland Park followed a couple years after that, and then all of the cities followed suit after they saw the success of the program. And so for Shawnee, they actually launched the first shared program in 2016 so Shawnee police department and Lennox the police department came together. They didn't think that they had enough mental health calls for their own co responders independently, like the larger cities of rural Park and Olathe, so they decided to share a co responder program. So they shared one co responder, and within a year, they both realized that they needed their own co responder. And so by 2018 Shawnee had its first solo co responder. And then in 2021 we added two more. So there's three co responders in the Shawnee program.
Doug Donahoo
So three co responders sounds like a lot. Sounds like it's pretty well staffed program, but we know the Shawnee Police Department is on patrol 24 hours a day, seven days a week. How does it work day to day with the CO responders? Haley, like yourself, what is your schedule like week to week?
Haley Carrillo
Yeah. So me, specifically, my schedule is evenings, and so I work 312 hour shifts, Thursday, Friday, Saturday, from noon to midnight, and I work a four hour shift on Wednesdays. But in Shawnee, we're very fortunate. We have seven day week coverage for CO responders, and it's pretty much from 8am to midnight. So the only time that there's not a co responder available is like in the early morning hours, midnight to 8am on Saturday and Sunday, it's from noon to midnight or two to midnight that there's a co responder on in Shawnee. And so we're really fortunate. We have pretty extensive
Doug Donahoo
coverage. Jen, is there a better time to make sure that coverage is available in a community like Shawnee. How do you figure out the schedule to make sure that you're maximizing people like Haley and with her skill set to be out there to help people?
Jen Melby
Yeah, so we look at data for police reports of when those calls are typically happening, and we've done that since the beginning of this program, and pretty consistently, the coverage there's more coverage need, and the evening time tends to be the busier time when folks are not at work and they're at home, and that's sometimes, usually when the crisis arises. We've really found that for pretty much the whole county, that like 2pm to 10pm is the really consistent time. Crime analysts at the police department, they'll run that data and be able to tell us when we're having hot spots. And so even though we don't have coverage on that overnight for our midnight cruise, we hear that a lot from the police officers of would be nice to have a co responder overnight, right? The data really shows that those calls are not happening that frequently. And we also have other resources from the Johnson County Health Center that are 24/7 like our 24/7 crisis line. So in line. So anytime a co responder is not available for an officer, they can call that crisis line, and the crisis line can conduct a similar assessment over the phone for folks,
Doug Donahoo
what does that workload look like over the course of a general day or week? How many calls are you responding to on a normal shift?
Haley Carrillo
Haley, I mean, Jen's really the data queen. She's punching all the numbers, and that's the boss. But typically it just ebbs and flows. Like, for instance, this week and last week, I had a day where I had three or four emergencies in my shift. Sometimes you can go a couple days without a 911 but we find other ways to fill up our time when we're not responding to nine one ones.
Doug Donahoo
So Jen, how does that look then, across the week for the team of three here in Shawnee, how many on average, calls are they responding to to assist the police?
Jen Melby
Yeah, like Haley said, it really depends. You could have a day where you are back to back calls, or you could have a day where you have nothing like I think last week, I think the daytime correspondent texted me and said there'd been 39 police reports flagged mental health in one week, which is a high week for us. We usually have around between 60 to 90 per month, per month, calls for not per month, and that split up between the corresponders and and I say that the evening shift is busier, but our daytime correspondence stays just as busy too. So they all average about 18 to 25 calls a month for the for the county. I couldn't speak to the whole program per month. I can't I did look up some numbers before today, just. Get an idea of how many nine one calls we had in 2024 so for the whole county, we were around 4100, 911 responses where a co responder responded on scene with law enforcement, which is up from five years ago. We were around 1500
Doug Donahoo
Wow, wow. So talk me through that process. What happens when the call comes in and the police department lets you know, Haley that they need your assistance on scene?
Haley Carrillo
Yeah. So essentially, we have radios, so we're listening to dispatch real live time, and it starts one of two ways, either a call comes out and it's pretty obviously mental health and so the CO responder can choose to attach themselves to that call and go.
Doug Donahoo
Or so you get the freedom, well, freedom. You have the autonomy to say, I'm gonna head out
Haley Carrillo
that absolutely. And so if it's someone that I am aware of, a frequent flyer, person that we're have common knowledge of, or if we know it's mental health issue, then we can just choose to go. Sometimes that helps. It's more of an expedited response. Other times, it's not as clear. Maybe it comes out as something else, like a medical call or some other type of emergency. And once the officer arrives on scene, they realize pretty quickly that someone's in mental health crisis, and then they know to ask for us. And so we'll dispatch and arrive on the call. And then once we arrive, it's really just first and foremost about safety, making sure that we feel safe on scene. Officers make sure that it's safe for us to be there. An officer would never call for us if there was an active disturbance going on or something unsafe. Once it's been determined that the scene is safe, then we jump in, we start getting information from the officers or other people involved, and then start making contact with the person in crisis pretty quickly. And, you know, develop a relationship and trust and identify what the need is on the call and try to make it happen.
Doug Donahoo
So a lot of the work is done on a day to day basis with the police departments in Shawnee and in Johnson County. But you say medical calls, and I assume that starts with maybe a fire truck or an ambulance showing up to a home. Do you also respond in situations like that? Jim, yeah,
Jen Melby
we have really good relationships with our med act or EMS personnel and our local fire departments. They're well versed in CO responders, and I think for the most part, like to see us showing up on scene, I can imagine. But yeah, I think just in general protocol, for the most part, if there's a mental health concern noted in the 911 call, medical is automatically dispatched. So they are on most of our calls, and we work hand in hand with them. They come in and do their part to make sure there's no medical concerns, and then we can let them clear from the call, so there's not so many bodies there if we realize that this is strictly a mental health or behavioral health concern. So we, and we do like partnerships with training on a yearly basis, with those folks too, on the medic, on the medical community. We're part of their Academy. We they come in, they learn about CO responders as they're onboarding their staff too. So a lot of that stuff goes hand in hand.
Doug Donahoo
So the start of any 911 call can wind up with, in the case of a general, it can can wind up with three or four different departments and agencies on scene at the beginning and then determining what the need is as as it's figured out in real time. Yeah, we kind
Jen Melby
of talked about that. I just did a training this week that I was talking about that with our mental health staff of letting them know what will actually happen if a family calls 911, because it can be pretty intimidating, because, like I said, for the most part, ambulance is going to be there, maybe a fire truck. Two police officers are always sent to mental health calls, so at least two patrol cars, they might come lights and sirens. They might not have sirens on. You don't really know. Just depends on, like, the nature of the call, how the what is relayed to the dispatcher. And so if it comes out, as you know, like, maybe an active disturbance, they're going to be coming, like, quickly, hot, right? And so that can kind of catch people off guard. If they're thinking, like, why are all these people showing up to my house? I just need help for my son because he's having a mental health crisis. And so we like to try to try to educate families on the front end of that, of what to expect. But that's also part of our program is trying to stop the over utilization.
Haley Carrillo
Yeah, of emergency resources cut back and get really down to the who needs to, who's the essential. And then let me act and fire peel off if they have to, and that we can kind of take over.
Doug Donahoo
Haley talk to me a little bit about, as Jen said, Sometimes the police officers come in with lights and sirens, the fire truck ambulances, they'll come in with lights and sirens. In those situations. Does that add an extra level of tension? I know, Jen, you were talking about with the family, but for the potential of the of the individual in crisis, does that add as well to that person's potential issues?
Haley Carrillo
It can just, you know, getting people, you know, someone who's already in a crisis, and then you have a lot of extra bodies, and then maybe you have to repeat your story multiple times, and people get frustrated. But again, I. Really feel like that's the benefit of our position, because if we're getting there quickly identifying the need of the client, we can start liaisoning and interfacing with those first responders so that the client doesn't have to keep repeating themselves. And we can speak their language. You know, first responders have their own sort of language and talk, and so if we're speaking their language, they feel confident that, you know, we can handle it, or what the need is, and then they feel comfortable peeling off so that we can kind of take over, if that's what's warranted in the moment.
Doug Donahoo
So you take over on the scene. What is the follow up? Then after that initial contact in the first few minutes, and then in the days after
Haley Carrillo
Sure. So essentially, after assessing for safety and identifying what is going to be the goal of that call, sometimes, if we identify pretty quickly this person needs to go to the hospital or wants to go to the hospital, we help arrange and facilitate getting them there. If it's someone that maybe over utilizes the hospital, that's part of our program too, is making sure that they're not occupying a bed that's not really needed, and so diverting them somewhere else, to a clinic, a local crisis stabilization center or something, so that they're not clogging up the ers unnecessarily. And then if there is a criminal aspect attempting to try to divert from jail, if it's appropriate, and that's a conversation we have with officers when appropriate. And so kind of identifying in the moment, if the person is safe to stay there, we help them feel comfortable stay there. Or if we need to go somewhere, we go somewhere. That's the immediate. The long term, follow up, our day to day is obviously first and foremost, our priorities responding to nine, one ones. But like I said, in the in the middle, if there's downtime, we're doing follow ups. And so follow ups look like sometimes they're in person, and if they are in person, they're always in partnership with the police.
Doug Donahoo
So an officer goes with you to do a follow up, okay?
Haley Carrillo
And that's coordinated based on call volume. So obviously, if the officers are tied up on emergencies, our follow ups, you know, take second to that, and then we follow up with people by phone as well. We try to boast. You know, it depends on the situation, but a two day turnaround for following up with individuals that have had law enforcement contact. And what does that follow up look like? It's very it's somewhat similar to the 911 call, and there's really a lot of benefits for that. Like Jen said, there's a lot of stress that happens during a 911 call, and so sometimes the body and the mind can remember that and hold on to it, and then maybe it might make them hesitant to want to call for 911 in the future. So really, just getting re exposed to an officer, whether it's in person or by officers aren't involved with in phone, but telling Hey, I'm Haley, the CO responder. I work with Shawnee police in the mental health center, I'm calling to follow up with you about that police contact you had. We're checking on you and then just again, getting them plugged into resources that are more long term on an ongoing outpatient experience, so that way they don't have to keep re utilizing 911. Is the goal always.
Doug Donahoo
So Jen is best case scenario that it is the same co responder, and maybe also the one of the same two police officers that made initial contact with the subject is doing the follow up.
Jen Melby
Yeah, that is the preference, and we think that that has the best success rate and like rapport, right? With being able to see a familiar face, either if it's an officer or CO responder, usually it is going to be, we can make it happen where it's the same officer, and that that's also a good experience for the officer too, because a lot of times they don't get to see somebody. They only see people on their worst days. They don't get to see them after post crisis. And so that's really helpful, I think, for officers too, that follow up piece of being able to come back and see someone who is in a totally different presentation is stabilized now, because they only really get to see them when they're not doing well. And so being able to also have the officers there to offer that resource as an extension of the police department, because that is who is providing the service to them. So being able to, like Haley said, they might, that might have been the worst day of their life, and they're making associations with those first responders to that this is a second chance for them to have a positive experience with first responders again during that follow up because the officers knock on the door say, nobody's in trouble. We're genuinely just here to check on you and then introduce the CO responder to do those follow up assessment questions that we might have about how they're doing if they got connected to the right resources. So yeah, I do think that it is really beneficial when we can have the same folks there.
Doug Donahoo
What are some of those success stories that have led to folks being able to access and utilize those other resources that you mentioned? So they're not having to call 911, in a moment of crisis. They're able to either recognize when they need help or get the help to hopefully greatly reduce the need for assistance. Absolutely.
Haley Carrillo
We have those individuals that sometimes call three times a day to 911 and so they are locking up a lot of resources, emergency response resources, and then eventually, hopefully over time, we can get them connected with the right resources. And. And the success story is that, you know, they stop calling and they are able to find other ways to handle the life stressors that are presented at them, other opportunities for success stories. I mean, obviously there's the really big ones that come fewer and far between, but people who are truly experiencing a mental health crisis to the point where their life is in danger, either they're suicidal or something is going on, and, you know, getting them linked in with the correct emergency response, and then follow up on the backside. And sometimes they'll call us and say, you know, you saved my life. And so that's obviously really profound and meaningful for us. And it brings us back to the why of why we all get into this work.
Doug Donahoo
For sure. Jen, talk to me a little bit about the overall benefit to the city of Shawnee and Johnson County, the community in general, that is realized thanks to the CO responder team.
Jen Melby
Yeah, so I mean, it's really about safety and compassion for folks that are having mental health crisis. It's a it's a great resource for our citizens. It's also a great resource for our first responders, because they, you know, I talk about them being social workers and ballistic vests, right? Because we grow up and we learn that if you are in trouble, then you call 911 and some people take that really literally, because they don't have any other supports to call if. And so someone might call 911 for something that's might feel minor to you or I that we might call like, our friend or our parents for support, but they don't have that. And so they'll call 911, and so officers get out there and they're just like, I have no idea how to help this person. This wasn't in my firearms training or, you know, first aid training, and so the academy might not have covered that, right, right? And so it's really nice to be able to be a resource for them. There's the sense of relief that you see from their faces when we pull up like, okay, she she's gonna know what to do in this situation. But I really think that, unfortunately, our country doesn't have a good system for mental health crises or mental health treatment in general, and so the police department has kind of picked up the slack for that and done it in a really great and compassionate way to meet the citizens needs. I do think the overall benefit is really reducing the unnecessary use of our emergency services, our first responders, our ER visits. We have really good partnerships with our hospitals. Of they pretty much know that if we're bringing somebody in there, it's because they really need to be there versus they're going to have to be doing all that triage and to see if they're just going to send someone right back into the community, and then having those repeat nine, one ones. And so it's really that, like, wrap around care and CO responders kind of have become the glue to, like, tie all these agencies together, right, to make sure that we're doing the best thing for every person. Situation, I
Doug Donahoo
want to touch on something that you've mentioned a couple of times now, trying to reduce the utilization of emergency rooms in the county. And Johnson County, probably, compared to other communities across the country, quite frankly, is pretty ER room heavy to a certain extent. You have multiple hospitals that all offer er services, and based on what you're telling me, it's still a very precious resource that you want to make sure is kept as available as possible.
Jen Melby
Yeah, we do have quite a few emergency rooms in Johnson County. However, we only have one of, I think, five or six emergency rooms in Johnson County. Only one of them has psychiatric services in there. Okay, so a lot of times we get a lot of pushback from the hospital saying, like, why are you bringing these people here? We don't have a psych unit. We don't have these resources. But neither does anybody, neither does any other hospital, and we're not going to date the only one that has psychiatric resources, because every hospital should be able to treat folks in a mental health crisis. It's any it's like any other medical emergency, and unfortunately, just like officers don't receive a whole lot of training for mental health, neither do the medical professionals that are in those hospitals. And so we also know that, since that's the case, a lot of times, citizens that are going to the hospitals to the ers, don't get very great treatment. They're not they're not treated very well, and they sit and they wait for a long time because they have to be transferred to another hospital that does have psychiatric treatment. And really locally, we only have two hospitals, even in the KC area, that have that. So it's just sad to see the lack of resources, even though we would consider Johnson County, very resource
Doug Donahoo
rich. That makes a lot of sense. That makes a lot of sense. Hayley, from your position now, you've been with the program since 2023, 2023 in the two years. How have you seen the program change in your time?
Haley Carrillo
So I think there's just always growing. And I also agree that we are very resource rich in Johnson County. I was fortunate enough to be able to participate in the National co responder conference this year in Atlanta, Georgia, and it really opened my eyes, because this is the only role I've ever had with a co responder role. And so I just assumed the entire nation does things the way Johnson County does. It does not i Johnson County. I think. Is one of the biggest programs of CO response in the nation, and kind of sets, like a trailblazing path for other cities, large cities, you'd think these are like rural areas. They're not. Some of these are, like, large suburban areas outside of Washington, DC that only have one co responder for basically, you know, a Kansas City area type place and so Mary, the size of Kansas, yeah, and so a hearing that we get to have 21 and that the police departments are so bought in and all of the work that they have put into building those relationships and investing in the program, because it really only works if everyone's invested in it, and it's because they've seen the success in it. And I do feel like we're going to continue growing, but it really humbled me and made me feel so grateful to be a part of Johnson County co response and with the mental health center, because we are so resource rich, and we have so many things and opportunities, and we want to provide that education and training opportunities to other programs who are maybe just getting off the ground and so that they can, you know, continue to grow as well.
Doug Donahoo
So Jen, what does that growth look like? Is it based on each community's analysis of call response, call load, what they think they might need is the county involved in that sort of decision making. Where do you think the next growth in terms of the next round of additional CO responders will go? Yeah.
Jen Melby
So the growth depends on each individual Police Department. And so like I mentioned before, like our crime analysts are always kind of looking at that data. Police leadership is looking at the data. It really is going to come from the police side if they want to budget for additional CO responders and more coverage. So for example, like I spoke earlier, our larger departments, Overland Park and Olathe, they've grown to have their own dedicated units. So they have officers dedicated to work specifically with the CO responders, because they have the call load to support that. Whereas the programs that I supervise, like Haley and Shawnee, she will respond with any patrol officer that happens to be assigned to that district for the day, wherever that mental health crisis happens, patrol, all patrol officers know that they're going to handle that call. And so I think, you know, some of the growth just shows. I think growth comes from success too. I think when the officers get bought in and they like it. They want more of it, right? When I was a co responder, so we had a big growth in 2021 the program doubled in size, and pretty much every program added a second co responder that only had one, because they wanted the daytime and the evening coverage. So for example, when I was the CO responder 2019 I had five police departments. I was the only co responder, so I would do kind of like a swing shift schedule where I'd start the Monday, Tuesday, 2pm to 10pm Wednesday, 12 to eight. Thursday, Friday, nine to five, so that everybody could kind of get a taste of CO response. And then very quickly after that, they were like, We want another
Doug Donahoo
one, right? So I'm sure you were saying the same thing too, yeah.
Jen Melby
Say, Can I get a consistent schedule here, please? Yeah. Yeah. And so I think the growth, I'll say, what's been consistent is, since 2011 we've not stopped growing. I've not been able to take the posting down for hiring people, because we're always adding someone. As soon as we fill the spots that we have, we're adding a position as soon as we add the spots that we're trying to fill. So I do think that we'll continue to grow. I also think looking at ways to utilize our other emergency services that we have at the mental health center, for example, we have our mobile crisis response team who works independently from law enforcement. And so looking at, then, you know, there's been a push for not having law enforcement there when they're not needed, and we agree with that as CO responders too, we always have officers with us, but we would say that we probably go to those more acute calls that Do you have a safety component? And so if there's ever an opportunity where we're getting a call from someone and we're like, they just need to talk to a mental health professional, there's no safety issue here, we can divert those calls to our mobile crisis response team, and they can go just two clinicians at a time and have maybe even more time on that call to talk to people, right? Because we're not worried about getting officers back into service, whereas, like CO responders, you know, we're working pretty quickly to figure out what's going to be the next step so that all those first responders can get back to doing the other calls.
Doug Donahoo
So for folks who want to know more about the CO responder program, where can they go?
Haley Carrillo
The Johns County Mental Health Center. Website has information about CO responders. There's also a really health helpful link. You can Google it or access it from the Johns County Mental Health website, and you do that by finding the CO responder map. The CO responder map lays it out really easily for people to understand of how many co responders you have allocated to you in your city, the shifts that a co responder is working, and actually their direct phone number. So if you wanted to get in contact with a co responder because you're concerned about someone, or just to learn more about the program or get linked in with resources, you could utilize the CO responder map and, uh.
Jen Melby
Just for in general, if, if you feel like you or a loved one are in crisis, or starting to get to a point where you're needing some mental health resources and you don't know where to start, I would always say our 24/7, crisis line for Johnson County Mental Health, that's 913-268-0156, so it's called a crisis line. And so sometimes folks feel like they can't call it if they're not actually in crisis, but you can call if you have questions, if you need resources, you can call for whatever reason, and that's answered locally by Johnson scandal hall staff.
Doug Donahoo
24/7 what are some of those other resources that the crisis line and your team puts folks in contact with?
Jen Melby
Yeah, so like Haley was talking about, what we're doing on scene is kind of a level of care assessment. We're trying to determine what level of care somebody needs, and that might mean hospital, or that might mean maybe they just need connected to an outpatient therapist in the community, like private practice, that's not associated to the mental health center. So we'll help folks get referrals for that, or they might meet our level of care for our Johnson County Mental Health Services, which is a higher level of care than you would need for just like talk therapy, right? It's going to be folks who their mental health concerns are impeding on their day to day functioning. So then they would have a severe and persistent mental illness diagnosis. So folks who are suffering with schizophrenia, bipolar disorder, severe depression, with multiple suicide attempts, and that and those services look like not just not talk therapy, more of like case management services in the community, where you can have someone come to your home and help you navigate those resources. And so the crisis line will be able to give similar recommendations based on whatever someone calls in for and tells them what's going on. They're going to know pretty quickly. Okay, you probably just need contacts for outpatient therapist or, no, I think you should walk into our Open Access clinic and be assessed, because I think you might meet our level of care for our services. Or they might even be giving resources to about CO response to if sounds like you're getting to the point where maybe you're going to need to call police. Here's the information for your co responder. They can tell you what that's going to be like, but I will say that if anyone is ever in a situation where they feel like their safety concerns due to a mental health crisis, either themselves or for someone they love, and then if they have to get to the point to call 911, that they can always tell the dispatcher that they would like to have a CIT officer or a co responder, and if and that will, like Haley said, we listen to the radio, and that really pings us off of like, oh, this is something that we need to go to. So we do have a lot of resources. And I really encourage people just to call and start talking, and usually we can guide them to what is the most appropriate.
Doug Donahoo
And that crisis, the Johnson County crisis line again is 913-268-0156, Jen Melby Haley Carrillo from the Johnson County co responders unit. Thank you both so much for joining us on the Shawnee pulse. Stay safe out there, and we really appreciate your hard work here in the Shawnee community. John, once again, our sincere thanks to Jen Melby and Haley Carrillo from the Johnson County Mental Health co responders team. We greatly appreciate all the work they do every single day, working with Shawnee first responders, working in the city of Shawnee and with the community to provide assistance to individuals who may find themselves in crisis, if you or someone you know is in need of assistance, there are available resources, as Jen and Haley were discussing, they can go to Joe co gov.org/mental, health to see all of them online or 24 hours a day, seven days a week, they can call the Johnson County Mental Health Center. Crisis Line, 913-268-0156, again, that's the mental health center. Crisis line available, 24 hours a day, seven days a week, 913-268-0156, thank you so much for joining us on this special edition of the Shawnee pulse podcast. We'll be back soon. If you have any comments or questions you'd like to get sent to us, city of Shawnee. At City of shawnee.org, is our email address. We'd love to hear from you, and we'll be back in a couple of weeks.
Episode 13 - Shawnee Volunteers
Doug Donahoo
You're listening to the Shawnee polls podcast, my name is Doug Donahoo. I'm the communications director for the city of Shawnee. Thank you so much for joining us on this second episode in the month of October, and as the temperatures start to cool down, hopefully the leaves start to change color. They will start falling onto lawns, and that's where our guest this week comes into play. Elizabeth Griffith handles volunteers for the city in administering the neighbors, helping neighbors program. Let Elizabeth get into the history of that program and how she connects people looking to do some good in the city of Shawnee with members of the community who need an extra little bit of help maintaining their home. So without further ado, please, welcome to this month's episode of the Shawnee pulse podcast. Elizabeth Griffith and neighbors, helping neighbors.
You Hi Elizabeth Griffith, from the city of Shawnee. Well, we're all from the city of Shawnee. Is here. Elizabeth, how are you? I'm doing very well. How are you Doug? I'm good. You look nervous. Are you too nervous to do the interview now? No, I'm excited. Okay. You were telling me right before we started started recording, is that you want to make sure that you're doing the volunteers and the work they do for the city of Shawnee, justice, and I certainly think you're going to do that because the work they do for the city is extremely important. It is. Well, we'll delve into the work that they do and work that other folks can do here in just a little bit. But let's start with you. Elizabeth, tell us a little bit about yourself and your current position with the city of Shawnee.
Elizabeth Griffith
Okay, so my name is Elizabeth Griffith, and I am the volunteer coordinator, and I've been here 11 years.
Doug Donahoo
And what were you doing before those 11 years? Started with the city, before
Elizabeth Griffith
those 11 years, my career was in public health. It was kind of similar to what I do nowadays,
in that I worked with the community to determine needs and either build a program or bring in a program that worked to meet those needs. Talk to me a little bit about your work now as a volunteer coordinator for the city, what does that entail for you on a regular basis? Ooh, it's kind of all over the board, which is really fun for me. I would say No day is the same. No day is the same, yep. So it keeps exciting. Lots of busy work. Take it day by day. Kind of thing with public events, different departments, whatever they're hosting, if they have volunteer needs, especially for those public events, I work to recruit the volunteers to fulfill those volunteer positions. Some of them are usually temporary. It's kind of one weekend type thing, something like that. If a department has more of an ongoing need, I work to find volunteers to meet those ongoing needs. I work with both the fire department and the police department and their citizen facing programs. So like, for the police department, that's the citizen police academy for the fire department, that's the cert class that then turns into the community support team. And then I have my own programs that I work on, like adopt a spot and bluebird stewards and wildlife habitat restoration. So you have your hands all over the city working with a bunch of different departments. Yes, it's a lot of fun. I've learned a lot in my 11 years here. So at what point Could you step in and start leading the city? It's a little bit down the road, okay, but I'm working on it. Yeah, no. It's good to have goals in mind. It's good to have goals in mind. Well,
Doug Donahoo
as you said, there's a lot of different programs, but sort of one that's overarching for the entire community is called neighbors, helping neighbors. Yes, and that's when folks have heard about, I'm sure, but maybe don't know the whole story, the whole history of neighbors helping neighbors. Can you tell us a little bit about how that got started?
Elizabeth Griffith
Yeah, so when I first took my position in August of 2014 it was not that much later that I met Pastor Chris Wynn, and the city has a faith community and City Partnership. And Pastor Wynn and I would meet, and we kind of go, Okay, there's this need in the community. That's not currently being met. Some of these programs can serve some of these residents, but this sort of niche area is needed. And so we would discuss ideas, and some stuff was kind of happening. And then over the course of years, I pulled in a lot of different people, and I kind of just picked brains because more brains are better than one, and we figured out how to kind of put the parameters around this program, create the program, create the application, what the policies would be, and things like that.
Doug Donahoo
And we should say, you're basically creating this from scratch. There's no blueprint. There's not really another city that you can turn to for figuring out how it works. Shawnee and you Elizabeth Griffith, were starting this from nothing. That's
Elizabeth Griffith
correct. Yeah, we're pretty proud of it. I kind of called it my baby, and one of the things that really helped me was volunteer Philip file, and he helped me kind of figure out how we could just break this down into its most simplest form. He had volunteered for Make A Wish Foundation, and he shared with me, kind of how make a wish did it, and that's how we kind of came up with how we get the requests from the residents out to the volunteers.
Doug Donahoo
Well, we'll get through the sort of how tos and the the inner workings of neighbors, helping neighbors. But in terms of coming up with a program like this, it's pretty ambitious. There's a lot that goes into a city's responsibility when connecting residents with volunteers, and that can take some time. So if you had to kind of ballpark it, how long did it take you to go from initial concept to Okay, now we're ready to put neighbors, helping neighbors out into into the
Elizabeth Griffith
community? I would say it was pretty much two years. Yeah, we really got the program implemented in our community in 2017 and it took a while for it to grow.
Doug Donahoo
And what did those first initial days, weeks, months look like in terms of response from volunteers and from residents?
Elizabeth Griffith
I would say it was pretty good. That's where we started to shape some of our our process as well. You know, as you implement something, you revisit it, you kind of rework it to
Doug Donahoo
make sure it's no it's just, I start rolling down the hill, and whatever's in my way just gets rolled over or stops me dead in my tracks.
Elizabeth Griffith
Honestly, that's a little bit of it, too. And, yeah, all that information as you're you're piloting a program, if you will, you take in the information you're learning along the way to finesse your program, basically. And so that's a lot of what we did.
Doug Donahoo
No one's ever accused me of finesse. I think that's that's just the reality. But neighbors, helping neighbors. Let's talk a little bit about how the process works. First, finding the volunteers. And as you said, the city does have the existing faith community and City Partnership, but you've gone farther afield than just that one partnership to find
Elizabeth Griffith
folks. Yes, yeah, I would say the faith community and City Partnership helped us with some of the initial volunteers ready made groups. You know, congregation at certain faith communities wanted to step up. They wanted to get outside their four walls and things like that. That was the initial part. And then just through promoting this as a volunteer opportunity, I would say the volunteers found us. So the ones that really had that interest in well, I want to lend a hand to my neighbor. Our motto is matching the needs of some with the willing hands of others. And so I think that appealed to some people, I do see a lot of retired engineers. They want to keep using their skills and their training, and they can come in and help out. We have people who just absolutely love being busy or being outdoors that jump in. I have some work for them then, yeah, well, we all do, but that's why we have parameters and criteria to qualify for the program? Yeah, yeah. So a demonstrated need is necessary. But yeah, I would say that that's really kind of how it's been. I just think we get some of the most generous hearts that step up to help with this program.
Doug Donahoo
And as you said, it's faith communities. You've had some retirees. What about on the the the other end of the demographic? Have you seen a pretty wide range of ages that have, that have stepped up?
Elizabeth Griffith
Oh yes, yeah, we see younger ones. There was a time where Mill Valley High School football team, the coach said, we're going to use this project as a way to give back to the community. We're going to volunteer for this one. That was really neat. But I see a lot of Yeah, range. I see families getting involved, parents who want to teach their kids what community service is about. A lot of people, what I hear from them is we just want to give back. We love Shawnee. We want to give back to the community. And I think that's just so lovely. That is
Doug Donahoo
lovely indeed. Well, let's talk about the community and giving back to folks. How then are do folks become eligible to receive volunteer support?
Elizabeth Griffith
Okay, so to receive the services of neighbors, helping neighbors, in particular, you must own and occupy your home in Shawnee, Kansas, be age 65 or older, or have a disability and have a household income of 61,250 or less, and we raise that income limit up from 50,000 in 2024 because we don't want people to be stuck in really tough situations. Do I purchase my medication this month, or do I paint the exterior of my house?
Doug Donahoo
So those are the basic qualifications, and then from there, it's just dependent upon what in particular they might need assistance.
Elizabeth Griffith
Exactly, yep. So there's a one page application. We really tried to just reduce the barriers. We want people to utilize this service. So it's a one page application, and then the back side is a waiver. And yeah, they can ask us for a number of things. And so when I speak with that resident after receiving their application, I could maybe say, say they want gutter cleaning, and I might ask them, Well, how tall you know are your gutters? And if it's at the one story level, we'll accept it. If it's higher than that, we won't accept it. It's very much a balancing act between safety of the volunteers and the needs of the residents. So there's some limitations that we do have. Well,
Doug Donahoo
there are always going to be limitations. As you said, gutters are a perfect example that once you. Get above that, that one story, that one story in height, that becomes a much more perilous position to be in to do any type of cleaning. So it absolutely makes sense. How, then, in your office, do you connect the volunteers with with the residents?
Elizabeth Griffith
So the way it works is, I receive those requests. Request, a list of requests goes out weekly on email, okay? And on the email, there's kind of some basic information. So say you, for example, Doug, you needed some help changing out a light light bulb. Let's say that's indoors, inside your house. You needed some plants trimmed outside your house, and you needed a step built. Maybe your step was broken on your front porch. So then you would make those requests, because we currently have kind of a bundling technique that we use
Doug Donahoo
when you say an email goes out every single week. Do you have a rough average of how many requests or how many residents are going out in one email.
Elizabeth Griffith
It really varies. It really varies. Like this week, we don't have any new requests going out, but some existing ones. Oh, existing ones, yes. So we're still looking for it. Yeah, couple matches on things. But yeah, that's kind of how it works. That email goes out weekly, a brief description of what the resident is requesting their cross streets, because we consider these people vulnerable. So we don't wish to share all the information immediately based giving folks a general geographic area, yep, and then the number of volunteers that are requested. So if the request is indoors, we have two people that need to go together, two volunteers that need to go together at the same time, and then from there, I just kind of gage it, depending upon what the request is, and if it's outdoors, outdoors, I just talk with a resident a lot to try to get kind of a scope of work from them, and kind of make that guess from there
Doug Donahoo
is there, is there a minimum number of volunteers who have to go if
Elizabeth Griffith
it's strictly outdoor work? No, okay, there's no minimum. And the
Doug Donahoo
example that you were giving the idea of having a task, perhaps inside and a couple of tasks on the exterior of a home. How often are you able to bundle those together so their work is provided by one or two volunteers at the same time, rather than having it stretch out over two to three different single or groups of volunteers.
Elizabeth Griffith
Well, we just kind of more recently made that bundling change, and it was just so that, you know, if somebody, a resident, made a request, and it was maybe 15 minutes of work, but it was a 20 minute drive for a volunteer, they're spending 40 minutes to and from that house for 15 minutes of work. So it was more so an encouragement of the resident to look around what else might you need, or could this wait until you have another request? Things like that. Because the program did grow a lot. Grew a lot in the number of people that utilize it. So we kind of had to once again revisit what was going on and kind of restructure a few things. When
Doug Donahoo
did that growth in terms of requests start to really happen for you? Last year 2024
Elizabeth Griffith
was when we made those changes. So we just, you know, took the time to look over our application and make a few other changes as well. And that's when we increase the income the income limit. Well,
Doug Donahoo
obviously it's, it's great to work with individuals, individuals, individual volunteers can make a lot of difference one on one. The next step, though, is to work with those larger groups. How does that work, to bring in groups of volunteers, whether they be scouts or Shawnee based companies or larger church groups. How do you how do you work with the larger groups to provide more opportunity to make a difference?
Elizabeth Griffith
It again, it's just dependent upon the request. For example, there was a codes violation, and the homeowner had peeling paint, and it was going to, once it kind of got into the work, it was going to require scraping that paint off first and then painting. And so that one, we actually worked with the Chamber of Commerce and their community impact day, and we got a group of volunteers, initially to go out there. And then once they went out, everybody keeps me posted. So once they went out, they're like, this is a lot of work. We're hand scraping this and whatnot. So that need goes back out, it might change what I write in the email. And then that need goes back out. And with this one example in particular, then actually my co workers, so Shawnee Public Works stepped up, and they power washed and they scraped, and they couldn't get it all done either. So then the next group that came in was actually community life, church, and they came in and finished the scraping and then painted it. And the coolest part about this story, Doug was not only did that clear the violation for this homeowner, but she started hearing from her neighbors, Wow, your house looks really great. Her sense of pride in her home and the upkeep of it was restored. She wasn't feeling like she was a burden to her neighbors anymore. And it was just one of those beautiful stories
Doug Donahoo
well, and a beautiful story also in that it was an example of neighbors stepping up time after time after time in three separate instances. Is to see a job to completion and really make sure that it was done to an incredibly high standard. Obviously, yeah, I
Elizabeth Griffith
would say. So, yeah. And so the neat thing is, is, if there is a material or an item needed to make that repair, we do ask that the homeowner purchase that. And so in this case, with this example of the lady in her paint, she was thinking she couldn't purchase it, so I referred her to Johnson County household hazardous waste, which sells very large buckets. I think it's five gallons of buckets at a lower cost. Five gallon buckets. Yeah, yes, five gallon buckets of paint at a lower cost. And so a big part of this program, as well, is connecting people to other resources in the community. So if their request is too large for neighbors, helping neighbors, we're not going to take it on. I'm going to refer them to the other organizations that are already doing that, like Rebuilding Together Shawnee.
Doug Donahoo
But also you're, you're, you're meeting folks that beyond just household maintenance tasks may need assistance in other ways too. Are you also connecting them with additional services, whether it be Johnson County Health Department, other nonprofits? How does that part work?
Elizabeth Griffith
Absolutely, because I feel if somebody calls in and they ask for help, sometimes that's really difficult for many of us to do, and I don't want the phone call to end with them feeling left empty handed. So if I know of something, and this is where my training in public health comes in, to act as a resource. So I act as a resource for them, to connect them to what else might be existing in the city and the county, in the metro.
Doug Donahoo
Well, we talked about some of the recent work that that volunteers have completed, but kind of going through the list, what are the typical services that neighbors, helping neighbors is really outfitted or able to provide on a fairly regular basis?
Elizabeth Griffith
Yeah, I would say that is yard work. Yard work throughout the year. That's probably the biggest number of requests in the spring and summer, mowing is our greatest need, and we had a lot of great success this past mowing season, if you will. We had businesses donating for the first time, and that was fantastic. One yard for them. May not have felt like too much, but it was huge for the people in this program. And then in the wintertime, snow removal is our largest need, and coming up, you know, since the leaves are going to fall off the trees here soon, I will start receiving a lot of requests for raking, and I know I have, like, some people who they're the scout leaders, and they're watching the emails, and they're waiting for some of those first raking requests to come up. So it's kind of neat, because it's the needs of maybe that scout group as well. Maybe they need to earn a badge, but they're going to get matched with somebody who has a need to have those leaves raked out of their yard.
Doug Donahoo
Do you see the volunteers ebb and flow depending upon perhaps, what their strength is, what their abilities are, and what the needs are of neighbors helping neighbors over the course of the year,
Elizabeth Griffith
I do, yes, I have certain people that will step up for certain requests. Sometimes I have multiple people step up for the same request, and I just let them know of volunteers, and I just let them know you're second If anything falls through, you know, kind of thing. But yeah, we have our people that have the small scale electrical experience, small scale plumbing experience, actually, my right hand man, BILL CARMODY, with the program, his grandson, was in school for plumbing, and he started kind of getting engaged in that way. So a lot of times, if it's a plumbing request, they'll take that on. Yeah, I see a number of different Let me see. With the safe seniors program through our fire department, I have two volunteers that have regularly stepped up to help those residents install those assistive devices in their home, and it's just kind of neat to see what the patterns are.
Doug Donahoo
Well, let's talk a little bit about the interior of the home, because we talked about the exterior, whether it's lawn care, mowing, raking, shoveling in the winter time. What about on the interior? We kind of talked about the idea of changing out light bulbs. But then you mentioned minor electrical work, plumbing, safety devices. What all do we cover inside the house?
Elizabeth Griffith
That's kind of hard to narrow down, so sometimes it's just a discussion between the resident and I, but I would say, like, more recently, we had, you know, a ceiling fan was taken down and reinstalled. Drawers get fixed burner got fixed, cabinets, flipping a mattress, changing the light bulbs, as we said, so,
Doug Donahoo
a lot of it could honestly be described as the sort of day to day conveniences of life that you or I might take for granted. But for somebody who's living by themselves on an extremely fixed income can mean a world of difference, exactly.
Elizabeth Griffith
And just this week, we had a lady who she just needed her outdoor hose disconnected from one reel and reattached to another. That was no skin off the gentleman's back who went to do it, but it was a barrier to her. So it's
Doug Donahoo
just, and that's really what we're talking about. We're talking about barriers, no matter how great or how small you. Ultimately, to one person, make a tremendous difference.
Elizabeth Griffith
Absolutely. And I try to remind the volunteers of that. It may seem small to you, but it is huge to them. You're clearing a path for them.
Doug Donahoo
You talked a little bit about the painting of the of the exterior of the resident's home, and it was taking care of a code violation. Obviously, cities like Shawnee have codes that have to do with the exterior look and feel of homes. A lot of it is how a house is painted or the length of the lawn cleared sidewalks during the winter time. Tell me a little bit about the importance of connecting seniors or folks facing a disability who might need that assistance when it comes to, as you said, clearing a code violation.
Elizabeth Griffith
Sure. So I've actually worked with several of the different city departments, anybody that's public facing, forward facing, to make sure they're aware of this program our codes enforcement officers, if they kind of can sort of see with their eyes, well, maybe this person is eligible, or if that resident themselves is aware that this program can assist them, then they'll pass that application along. Or the resident applies on their own, and I do work with the codes enforcement department on that to say, hey, this person's applied, they said they were in violation of a code. Then everybody knows, okay, they're working on addressing it. Because again, we give a resident, well, we give volunteers up to four weeks to step up for a request, and if they don't, then we pull it from the list and a referral is provided. So working with the codes enforcement department, yeah, they just basically, I can very directly speak with that codes enforcement officer what all needs to be cleared or taken care of to clear them from this violation. And we're all kind of, it becomes then that like city staff or the wrap around support for that resident. So if they really do have that demonstrated need, that's when we can all step up to take care of it. And there's been some, some cases where, you know, the codes enforcement officer who wrote the violation comes back to work at the end of their shift, they change their shirt, they're out of their city vehicle, they go back and they take care of it themselves. So I'm very impressed with the co workers stepping up from so many departments, police department, fire department, codes across the game. I even had it Help, help. So, I mean, it's been, it's been just something that I'm
Doug Donahoo
communications director, feel real powerful, right? Well, you
Elizabeth Griffith
can join me. Yeah, you want to go rake some
Doug Donahoo
leaves. I would love to, let's talk a little bit about a recent success story that you were, I think about to touch on the idea of a codes enforcement officer going out looking at a potential violation, and then, rather than it just being I'm firing off a letter to the resident, how do we get this problem fixed? And talk me through a recent example of that?
Elizabeth Griffith
This was such a neat story. So a gentleman was in violation of several codes, one of them being that the exterior walls of his house were caving
Doug Donahoo
in. And that's not just a code violation, that's a safety issue. Oh
Elizabeth Griffith
yes, yes, yes. And there were other things. I mean, there was a shed on the property that was just dilapidated and whatnot. So this codes enforcement officer never gave up on this gentleman, and the gentleman had applied to neighbors helping neighbors, but it was so much beyond what we typically see for neighbors helping neighbors, that like we were taking pieces of it to try to take on and what ended up happening was our codes enforcement officer met with the fire department. The fire department kind of trickled it down to some of their staff, and one staff member in particular. Can I mention names? Jim Giffin stepped up, and he's volunteered with the program before, so he's familiar with it. And he stepped up, and he got other firefighters from the same shift, but different stations to join him, and they went on site to the property, and the night before they were scheduled to go out and demolish this shed, a tree fell on it.
Doug Donahoo
So well, yeah. But they had say, well, our services are no
Elizabeth Griffith
longer needed. Well, actually was more work for them, because then they had to chop up. That's why nobody asked me to do. That's right, yeah. But I mean, some of these firefighters, you know, they have side businesses, so, like a skid steer was brought on site tremendously helped to speed that process. Along other staff donated their tidy town vouchers. That shed was gone. It was all taken to the landfill. Trees were trimmed while they were on site. The gutters were cleaned out. And then on another weekend, these walls were knocked down and rebuilt. And then from there, and this is just so cool to me, but from there, then we've matched this gentleman with other services. So Rebuilding Together, Shawnee has done a tremendous job of going into the home and really working with him, like, oh goodness, there's actually a lot here. Where do we need to prioritize? How do we help you the most? And it was like peeling back the layers of the onion once they got into the home. I mean, this gentleman was, he didn't have a whole lot, if I can. I mean. He was essentially living inside a tent in his home. This house potentially should have been condemned, but he is in so much better shape now because of everybody's generosity, their skill, their time, and he is now moving on to the next level, where he has through the CDBG Community Development Block Grant, Shawnee funds some of the Johnson County minor home repair program. So he is now going to receive assistance from Johnson County minor Home Repair
Doug Donahoo
and we should also add as a part of the process, one of our building inspectors came in to make sure that everything was built up to code and that the repair work that was done was up to satisfactory
Elizabeth Griffith
levels. Absolutely, it was a huge effort across departments, and it just makes me so proud of my co workers, quite frankly.
Doug Donahoo
Well, that's obviously a huge success story any others of whatever scale or scope, because we talked about that one being a huge one. It involved basically rebuilding a home. But as we were just talking about a moment ago, no matter the scale or the size, to an outside audience, the individual sees every victory as enormous.
Elizabeth Griffith
Yeah, I believe so. And I mean, it's not just again, what we can see being solved. I mean, the volunteers are helping to provide them relief. They're helping to reduce anxiety. A lot of these people, they're they're mostly home. So when they look outside every day and they see that same problem over and over, and it's not getting fixed, it grows enormous. And so for somebody who's like, Sure, I can come chop that tree branch down, you know, kind of thing safely from the ground with both feet on the floor, that's our policy on the ground, then they take care of that tree
Doug Donahoo
breed. I juggle the axes before I do that, you
Elizabeth Griffith
can but, but I wouldn't really, unless you're a good juggler, not, that's the, that's the that's the ironic. Yeah, you'd be putting on a show. Yes, I
Doug Donahoo
think that's the important thing, service and a show.
Elizabeth Griffith
Yes, yes, but there have been some really neat connections too. There's been some stories where it truly is an actual neighbor helping a neighbor. And then sometimes you know, if the volunteer is willing, they might share their phone number and say, Call me when you want. You know. And people have made relationships out of volunteering together or getting connected from as a volunteer to a resident.
Doug Donahoo
Have you? Have you seen? I'm sure you've seen concrete examples of that where the resident
Elizabeth Griffith
and we don't deal with concrete.
Doug Donahoo
That's good to know. I had a list, but that's that's nice to know, no concrete. No concrete at all. But you have seen foundational stories of the volunteer and the resident becoming becoming friends, developing that relationship, that thing can then, one be assistive, but two, be of emotional support.
Elizabeth Griffith
Yes. I mean, if they choose to, that is never an expectation of the volunteers in this program. But again, you just get kind generous hearts that step up to help with this program. And so naturally that will happen. Yeah, and the end goal is, and this is what Pastor Wynn and I would talk about early on. The end goal is that we've created a culture in Shawnee where neighbors just help neighbors, and it's not a program that's facilitating that. It's just the culture.
Doug Donahoo
Well, let's talk a little bit about another upcoming season. We talked about the need to rake leaves in the fall time. But then December, January, February are quickly approaching, and we have under the neighbors helping neighbor banner. We have another branded, branded activity called Snow squad.
Elizabeth Griffith
I think you just sold it.
Doug Donahoo
I think I did too. It sounds snow squad. Yeah, tell me a little bit about snow squad, though. I think the name is fairly self explanatory.
Elizabeth Griffith
So snow squad kind of just it was a beast of its own. So the way I worked the program, it almost just made more sense to create it like a sub program under neighbors, helping neighbors. So for those who do wonders and who doesn't love branding, right? Yeah, so, but for those who do want to receive the snow services, they still have to apply through neighbors helping neighbors and qualify, which is actually kind of cool, because then hey, for the rest of the year, if you need anything around
Doug Donahoo
the other nine months. Yeah, it's not snowing, hopefully, yeah? But
Elizabeth Griffith
because I have to match the volunteers to the residents ahead of the snow season, so that when we meet that three inches of snow, that's our trigger, I dispatch the volunteers to go to their match residents. It would have been impossible for me to do this as needed. Yeah? I mean, and just ask people, okay, we, you know, it's just, so I had to work the program this way.
Doug Donahoo
So how does the cut off work? When do folks need to get their name on the list to make sure they're qualified and eligible for shoveling? When the three inches of snow might
Elizabeth Griffith
fall? It's, it's, it's kind of a balancing act. There really is no. Cut off if we have the volunteers, then they can make a request after the third snow storm, if, if that even occurs, you know, so it's ongoing, but typically, for those that are already involved with the neighbors, helping neighbors program, when they tell me, in the spring, I want snow services, I ask them to call me back when it's a need. But we're starting now to keep track of who all's been requesting services of snow squad. And we're starting the recruitment as well of the volunteers to go and shovel or snow blow driveway, sidewalks, sometimes porches, of these residents and match them. So what I ask usually is, I'll match you up to two. If you're willing to just give me one, I'll take it, you know, but ideally up to two, and we try to keep it. I ask a lot of times for cross streets of the volunteers, so that I'm matching them to a pretty close location. Again, safety is a priority. We want to take care of everybody. So our policies with that are, again, we ask them to go out once we've reached three inches of snow, hopefully it stops snowing and the roads have been cleared, then we asked them to go out a lot of times. These are the volunteers for this. Are people who are working full time jobs, taking care of their own residents, taking care of their neighbors, taking care of their parents. So I then communicate to the residents a lot of patience on their part to allow that person to come out there and get that taken care
Doug Donahoo
of. So the not the expectation, but the way the system works, is we're expecting folks are going to rightly need to get out of their own driveway first, let the streets be cleared by the fantastic public works and snowplow teams here in the city of Shawnee, and within 24 to 48 hours after the snow stops falling, be able to get over to the residents homes.
Elizabeth Griffith
Yes, yeah. And the cool part is sometimes Mother Nature takes care of it for us, which is awesome, but that's usually what we're going to see if it's under three inches. That's kind of why we have our policy. And then sometimes, too a neighbor just steps up and clears the driveway of somebody in their neighborhood, and they saw, Oh, snow still on their driveway. I'm going to go help out. But yes, it is very necessary for those residents. They could be receiving meals at home. They could need to get out to doctor's appointments or fill medications. They could have home health visits, different things like that. So it is very necessary,
Doug Donahoo
obviously, last winter, especially when the calendar turned we saw not just a lot of snowfall, but we saw very cold temperatures, like you said, sometimes mother nature helps out. That was certainly not the case that we saw this past winter. What was the need like in January and February of this year with snow squad,
Elizabeth Griffith
it it was tremendous, and that was difficult. I do let the volunteers know. I mean, you are volunteering for this, so if you do not feel safe, you do not have to go. We're not here to push anybody into anything. So people always know, oh, this is within my abilities. I have the right equipment. You know, whatever the case may be, but yeah, this past winter season was really tricky. It was very busy, and we had to throw out a call for help to our faith community and City Partnership to help us try to expand the need of the the awareness that they need, yes for the response to help the residents. And we did get a few that were able to help out through that. It's, again, it's ideal to go ahead and match people prior to the snow season, because I'll tell the residents, you know, we're working on this, and until they get a letter from me in the mail, they can't count on a volunteer coming.
Doug Donahoo
Well, let's, let's talk a little bit about that. Then, how do folks sign up to volunteer. Oh,
Elizabeth Griffith
it's very simple. It is, yeah, so city of shawnee.org, backslash volunteer is how you get to the volunteer opportunities page, and you'll see a tile for neighbors, helping neighbors. If you click on that, you will see the volunteer application and you will see the resident application. So they're both hosted there, or simply email me, call me. I'll send it to you. I do work a lot off email. So Griffith, yeah,
Doug Donahoo
at City of shawnee.org, we'll pause that one out there. Yeah. Also be in the description of this episode, so you have that handy for you if you're interested in volunteering. And as you said, it's also on that same page where folks can sign up for
Elizabeth Griffith
assistance. Yep, and we're going to be working, kind of trying some unique techniques. This came from, again, another the volunteers that helped me with this program, my right hand man, Bill, he has, kind of his family gets involved as like a think tank. And he had suggested that we try to target the gyms that a lot of times people there working on their fitness, their cardio, and maybe, you know, just as an added layer of fitness, in the winter time, when you don't really get outside as much, they might want to take on this role and really do their heart a good, solid deed, right?
Doug Donahoo
Well, once you get done with cardio, shoveling a driveway, I think most people just want to take a nap. So you're right, it's a heck of a workout.
Elizabeth Griffith
Yeah, there's some people out there, like, I just taken layers off. I was sweating. Yeah.
Doug Donahoo
Elizabeth Griffith, thank you so much for being here, volunteer coordinator for the city of Shawnee, as she says, trying to build a culture where neighbors help neighbors in the community. Elizabeth, I think you're well on your way. Congratulations to you. Thank you for all your hard work, and especially thank you to all the hard work of all of all of the volunteers. And if anybody's interested, once again, in volunteering in any capacity with the city, where do they go?
Elizabeth Griffith
Volunteer? City of shawnee.org, backslash volunteer. Or feel free to email me. Give me a little bit of time. I am part time, but e Griffith, so E as in Elizabeth, G, R, i, f, f, as in Frank i, t, h, at City of shawnee.org and I would love to hear from you and see what we have that meets your interest that we have as a need city of shawnee.org/volunteer
Doug Donahoo
Elizabeth Griffith, once again joining us here on this episode of the Shawnee pulse. You
I think the important thing about neighbors, helping neighbors is it really shows Shawnee as a community coming together to help folks. And that is really great. And Elizabeth Griffith, much appreciation to her for coming on to this episode of the Shawnee pulse and letting us know all about the neighbors, helping neighbors program and speaking of community, what else makes Shawnee a community? Is all the events. Kate Kincaid, is here. Kate, good to see ya. Good to see you, too. Doug. Kate, as you know you come here, you tell us about the events, and people want to know about the events. So what events do we have? It's getting cooler, the days are getting shorter. But that doesn't mean the events are turning down or becoming
Kate Kinkaid
less. No, they never, never, never. In Shawnee, we keep them going all year long. There we go. So what do we have coming up for folks? All right, so it is spooky season, you know? So we've got all our Halloween events
Doug Donahoo
coming up. I hide in under the covers. Our
Kate Kinkaid
mo Well, our most popular one. We'll see if you make it out there. There can be some pretty scary costumes. But we have historical hauntings coming up this year. It's on a Friday. It's at Shawnee town, 1929 it's a long standing tradition here in Shawnee, it is Friday October 24 from 630 to 8:30pm, there'll be hay rides, trick or treating, crafts activities, bounce houses. It's a good time for the whole family, music, food trucks, all of all, everything you need,
Doug Donahoo
an event, anything that you could want, including candy for the children, because they're not going to get enough candy this holiday season. It's candy season. It really is. It really is. We should just change the name. I think. There we go. There we go.
Kate Kinkaid
But if you're not into the spooky, scary Halloween stuff, yes, do have looking ahead on Saturday, October 25 we have our holiday treasures. It is time to start holiday shopping. So shop local. We'll have over 65 local vendors at the Shawnee Civic Center from 9am to 4pm free admission. Come shop. There's peanut brittle, there's there's artwork, there's jewelry, all kinds of great things to shop and get your holiday shopping out of the way early.
Doug Donahoo
Well, speaking of holiday shopping, we would be remiss if we didn't mention Chris Kendall market at moonlight market. It is the last city hall parking lot event of the season in the evening. We are actually moving it up a week this year to Thursday, November 13. It will be from four to 7pm under the lights of City Hall. But lots of vendors, lots of food, lots of drinks, lots of festivities around the holiday season for the kiddos and the mayor's Christmas tree lighting will happen at approximately 645 that evening to really kick off the holiday season in downtown Shawnee. We should also mention that the beneficiary of the mayor's Christmas tree fund this year is Shawnee Community Services and at the last city council meeting on Monday, October 13, the City Council approved the use of some of the remain of actually all of the city's remaining coronavirus fund money from the federal government to support Shawnee community services to build an enclosure over their storage area behind the main building. So your donations to the mayor's Christmas tree fund this year will have an opportunity to help build that storage area for Shawnee Community Services and allow them to reach more people, help more people, assist more folks in need here in Shawnee Johnson County and the entire Kansas City Metro Area. One other note from the City Council meeting on October 13, Kate, if you ordered a new car, how soon would you hope to have it? Hopefully pretty quickly. Would you take five years?
Kate Kinkaid
Feels like a stretch. Feels like a stretch. Might not want that car
Doug Donahoo
anymore. Well, when it's a new ladder truck for the fire department, you do put in the five years because it's a fully custom job, the Shawnee Fire Department will get a new hook and ladder truck, or tiller, as they call it, to replace ladder 71 in approximately 2030, council voted approved the purchase not to exceed $2.5 million so a new hook and ladder truck will be coming to Shawnee in approximately five. Years. So mark your calendars. Very exciting. Very exciting. What else can folks mark their calendars for that's a little bit coming up, a little bit
Kate Kinkaid
quicker. Yeah, sooner. We have two great events. On November 15. We have the repair cafe at Shawneetown, 1929 during the day, it's gonna be 9am to 1pm that's a free event. What it is is I'll have people there to help you repair items, whether it's to sew clothing or fix a computer, fix lamps, things like that that maybe would end up in the landfill. Instead, we'll have technicians there to help you repair those. It's free. You can bring one one item per category. You can find more information on the website, and you can bring up to three items total that evening. If you want to come back to Shawnee town, we have our award winning veterans lantern tour. It's from five to 9pm It's $10 if you register in advance. It's an immersive exhibit throughout the grounds of Shawnee town, $12 if you pay at the door. There are actual time slots that you sign up for. So I recommend getting in there early and grabbing those spots
Doug Donahoo
now. It's a really interesting exhibit that Charlie patler and Hannah Howard talked about on the Shawnee town 1929 episode of the Shawnee post. So take a listen to that. It's really tells the story about a community in transition between the after effects of the Great War and the coming of World War Two, not to mention the Great Depression that the community is unaware of. But as Kate said, it's an immersive exhibit. It is really an incredible experience to have and to hear the real word words from the people who were alive during that time period.
Kate Kinkaid
Yeah, it really, it really is that living history that Shawnee town, 1929, exhibits so well, it's a great opportunity to see that and to see it from a different light. It's not just your downtown parties and grocery store and things like that. It's really getting into the history there with the veterans in our community.
Doug Donahoo
So there you go. Plenty of stuff happening in the city of Shawnee, as Kate said, more information available tickets, time slot reservations available on our website city of shawnee.org, take a look there. You can find out information about all these events and more as we continue to close out 2025 if you have any comments, questions, ideas for episodes you'd like to hear, reach out to us, city of Shawnee. At City of shawnee.org, is the email address. Always happy to hear suggestions. And again, Kate, thank you so much for being on this episode of the Shawnee post and giving us a full rundown of the events.
Kate Kinkaid
Yeah, thanks for having me. I will put the new ladder truck on my calendar now.
Doug Donahoo
Excellent, excellent. We'll make sure that that's there so everybody can mark their calendars and be there when it is delivered in five years. Once again, this has been the Shawnee pulse podcast. My name is Doug Donahoo thanks so much for joining us. We'll see you in November.
Episode 14 - Shawnee Community Services
Doug Donahoo
You're listening to the Shawnee pulse podcast. My name is Doug Donahoo. I'm the communications director for the city of Shawnee. Thank you so much for listening to this November episode as we talk to David Aramovich and Craig Gibson, both of the Shawnee Community Services Board of Directors Shawnee Community Services and institution in the city of Shawnee as a social services agency offering a helping hand to hundreds of residents in Shawnee and 1000s of residents across the entire Kansas City area. And this year, Shawnee Community Services is the sole beneficiary of the annual mayor's Christmas tree fund selected by Mayor Mickey Sandifer. We'll have more information about how you can help Shawnee Community Services and the interesting way they are approaching the fundraising this year with a singular project to help support more people through more services, with and accept more donations at their location, at 67th and Neiman, we'll have more information about how that will all work over the course of the conversation with David and Craig. So without further ado, let's get started on this episode of the Shawnee pulse.
Well, now it's my pleasure to welcome to this episode of the Shawnee pulse. David Aramovich and Craig Gibson, both from Shawnee Community Services Board of Directors. Gentlemen, thank you so much for being here. We appreciate you joining us. Thanks for having us. Well, let's start with some introductions. First, David, yourself your connection to Shawnee community services and how that came to be for you?
David Aramovich
Yes. So I just retired at the end of May, officially, June one, doing 43 years of social service in our community. And I worked on both sides of the state line, on the Kansas side, Johnson County Mental Health, and then last 20 years, almost in Shawnee Mission School District, and during those years, had a lot of contact with Shawnee Community Services, and that is how I am connected.
Doug Donahoo
So you really saw Shawnee community services in action on a regular basis? Yes, excellent. And Craig yourself, how did you get connected to Shawnee Community Services?
Craig Gibson
Yes, I'm the pastor at Shawnee Presbyterian Church, and came here in January of 14, not yet retired, though not yet retired. Okay, I've got quite a ways to go. A little jealous there. Well,
David Aramovich
I'm actually calling it a sabbatical,
Craig Gibson
but as pastor, got started in January of 14 and found out more and more about Shawnee community services that we've always been a part of. As a matter of fact, at 1.1 of our buildings was Shawnee community services as things moved over there on Neiman, so I've been involved, just you know, as the pastor you are, and then learn more about it, and really fallen in love with it. Of course, back then was when Evelyn was still going and teaching us and and was a wonderful way to learn, learn the
Doug Donahoo
ropes, being a force in nature, I think, is how it's been described before that. Yes, well, we'll talk a little bit more about Evelyn here in just a second. But Craig, as you said, You've been in the Shawnee area since 2014 David, are you native to Shawnee? How long have you been in the community? I
David Aramovich
came to the Kansas City area in 1982 I did a year of volunteer work, and my placement was here. And so I've had somewhat of a circuitous route throughout the whole metropolitan I'm in northeast Johnson County now.
Doug Donahoo
Well, let's start with a little bit about that history of Shawnee community services, as we said, really the the brainchild, the founding spirit of it, was Evelyn van Kimsey van Kim seek, and she was the driving force behind it for years. Where did Shawnee community services start? As you said, Craig in the buildings of of Shawnee Presbyterian Church. But how did Evelyn come to decide to start the organization?
David Aramovich
Well, I know we go back to 1982 so Shawnee Community Services has been happening for 43 years, and I think that Evelyn, just like her wonderful daughters of Sylvia Terry, who is the director, current director now her daughter, and marlisha, also daughter, I think it really is A grassroots operation, and they saw the need of the community and wanted to respond to it in in such a way where we could, at the very minimum, hit basic primary needs of those who were needing some extra assistance at the time,
Craig Gibson
very much. Though, and Evelyn even said that she wanted this to ultimately make it so that no one in Shawnee but Johnson County, if she could, would go to bed hungry. She really saw that as an objective and a huge one, and somebody might look at her and say, There's no way anyone who knew Evelyn? You tell her there's no way she'd figure out. She'll find a way.
Doug Donahoo
Well, that's interesting, because it's called Shawnee community services, but the assistance it offers is to really anybody in the general Kansas City area, correct? Yes, was that always Her goal was that even though the name was Shawnee Community Services, she felt there was a much larger impact to be made in the community in general.
David Aramovich
To me, I think that was pretty organic, and it just naturally came that way, just to be in a position to answer the call.
Doug Donahoo
Well, let's talk a little bit about answering that call. What does that look like on a regular day in, day out basis at the Shawnee Community Services Building.
Craig Gibson
Well, on a day, each day, if you come by just before they open, there's a line. And what that line? What are they looking for? You know, and they've been known for years as the bread store, and people, different companies around donate bread. We, some of us might call it day old. Well, in my shelves at my house, I have bread that, you know is not brand new, and so they have ways to get bread and at no cost. Then they also have clothing and things like that. But the families that are looking for more trying to figure out how to get through the whole month. How do I do that? There's food boxes that people have to sign up on Mondays, and then once the max is hit, which David, I don't know the number
David Aramovich
right now, right? I said, in the first nine months of 2025 they served over 6542 folks which is a comes to about 2626 households, all inclusive, not just Shawnee households. The average weight of a pantry box is about 20 pounds of dry goods, plus seven or more pounds of frozen meat.
Doug Donahoo
Wow. So I mean, we're talking about 20 pounds of food that that that's significant, even for, say, a family of four or five, that that's certainly enough to help make it through a week, if not potentially even a few days beyond that.
David Aramovich
And as Craig was mentioning to lines before they open, they average anywhere between 150 and 240 people per day cross their threshold. And like Craig was saying, bakery goods, sweets, any perishables that they could pick up from a variety of the grocery stores as well. So in 2024 they distributed, I think, see, I have it down here. 571,000 pounds. 285 tons of food.
Doug Donahoo
And I think you say 571,000 pounds, that's a lot of food, which is great, because beyond that number are
Craig Gibson
faces exactly and faces that are coming not so many of them not knowing where the next meal might come from. Or, instead of just saying, well, here's some crackers or here's, you know, one meal we're able to provide, assuming that, you know, that box and that to walk away, and the way it's handled there, I just love it. No one. There's no looking down on anyone. There's just a sense of pride. Hey, I can feed my family, and that's the way it should
David Aramovich
be. Yeah, that's a great point. No judgment and and, you know, there's a wide, wide range of folks who come across the thresholds from folks who have just recently had a reduction of hours at their job or job loss, or they've had some type of tragedy in their family, or medical emergency. You know, this the whole gamut of things that could potentially happen. They're in a position to offer some assistance.
Doug Donahoo
I think that by and large, people think of Johnson County, Kansas, is the sort of land of plenty that there is no need. There is plenty of wealth, there is plenty of opportunity. But obviously we know there are families, there are individuals who do need this assistance on a regular basis. And Craig, to your point, sometimes when somebody finds themselves at that level where they do need that assistance. It takes a lot of swallowing of their pride to admit they need the help Exactly.
Craig Gibson
And I'll get calls at the Church of people looking for something, and I think they're wanting to find something and kind of keep it quiet. And our church gives our efforts to. Shawnee community services. So I steer them that direction, but it's so hard to explain to them that this is a okay thing. This is a not a matter of like David was saying, it may be someone who just lost some hours. If you're living truly paycheck to paycheck, you can be fine, yeah, but you lose one paycheck and you're not exactly
David Aramovich
and we have some challenging issues nationwide of affordable housing and livable wages. And because of that, I think that that people are very stretched. I've worked with many families who have had two jobs and still barely can make it month to month. And so, you know, it is unfortunately a sign of some of the times that we are in that the need absolutely has increased.
Doug Donahoo
Well, speaking of an increase in need as we record this right now, there are conversations about the national SNAP benefits for individuals and families. As far as you gentlemen, have seen, has there been an increase of Shawnee community services over the course of the last several weeks with the federal government shutdown? The
David Aramovich
short answer is yes, yeah, yeah, yeah.
Craig Gibson
We already were tight on, you know, funds, on on food, but and items, but we're still able to do it coming into this Monday being yesterday, that's when things were going to start getting tighter. And we should say this Monday would have been Monday, November 3. Thank you. Yeah. And what's interesting is that the community we live in, there's a gathering of churches, and they immediately last Thursday and Friday saw kind of late, but did see it happening, and they're all encouraging one another to start having extra drives, extra don't worry about just being Thanksgiving. Worry about right now. And that's a really neat thing to see the churches encourage one another.
David Aramovich
I'll add to that too, Craig, I've spoken with several people from our multi Service Center here in Johnson County and at a couple of their branches, and they said that the community has been outstanding, absolutely incredible with the amount of of generosity and donations. Their their pantries are full, but as we know, that's probably not a sustainable kind of thing. So anybody listening, please, if you're in a position to help, and I know we're going to get more to them down the road there too. But I'd also like to speak to something that you had said earlier about kind of a perception of Johnson County. Things have clearly changed over the years, and I can give you an example with the Shawnee Mission School District about 5060, years ago, it used to be a student body of about 50,000 students, and now, and mostly Caucasian. Now, there is about 28,000 students with over 100 languages spoken in that district. And so what that does is it speaks to a really beautiful thing of diversity. There is great diversity within our community here, and it makes us better, but it also with that, I think brings some challenges too, and it's not quite as what people may have perceived Johnson County to be, 5060, years ago, correct?
Doug Donahoo
Yes. Well, in what other ways is Shawnee Community Services prepared to provide outreach and assistance to folks beyond the daily food or the food
David Aramovich
boxes, right? They do gas cards and fuel or fuel cards, that's right, and folks that our house lists have provided a lot of rental assistance, and there's a beautiful program called Project home that is with partnership with Shawnee Community Services, the Shawnee Mission School District, social service agencies within Johnson County and faith based communities all coming together to help folks that are at risk of losing their housing or actually are houseless. And Shawnee Community Services is a real big part in trying to provide a partnership with that and assistance towards rent and utility.
Craig Gibson
Another element that we have with Shawnee services is what we've called our garage sale. We've avoided the thrift store notion, sure, but the garage sale, and there's always things that have been donated by various people in the community for sale for lower cost,
Doug Donahoo
possibly even lower than some thrift store location. I think it is on a lot.
Craig Gibson
Other things so the clientele can afford them. But it doesn't just it's not always this clientele of that you'd expect to be in there. It's everybody that's coming through, anybody looking for a deal, anybody looking for a deal, come check it out. But two of the things that Sylvia Evelyn's daughter has really picked up on is that shoes are typically free, okay? And clothes, jeans, jeans, some other clothing too, but jeans, yeah. And part of the thinking there is that if you're needing to get out there and work, you better have pair of jeans. And so often, if you have, you know, your jeans are ripped, or you're you're working manual labor and making a go of it, but you just ripped your genes on the pole yesterday. You need to do something. And so the genes may not be brands making new Levi's or whatever, but they'll help you get to that next point. And that's a lot of what Shawnee services does is, how do we get you with pride, with able to take care of and so if that's a mom or dad, they can bring home some food for the kids, yes, as well as hygiene items, too. Oh, and the hygiene items, yeah.
Doug Donahoo
So to a certain extent, well, not to a certain extent. In a lot of ways, it is the really day to day items, whether it be the food, the hygiene, the hygiene items, especially shoes and jeans, that we think, Oh, I've got a pair of jeans or several pairs of jeans in my closet, I don't necessarily have to worry about going to the grocery store to buy the food I need. It is the smaller stuff. I hate to say smaller stuff. It is the items that families who may not be living paycheck to paycheck, don't necessarily have to worry about every single day that Shawnee Community Services making sure are available on a daily
David Aramovich
basis. Every every little bit helps, and if it, if it has somebody a little bit longer financially at the end of a month, because they're able to get a pair of jeans or some clothing items or hygiene or some extra food. You know, that's what it's about, to try to give people, maybe not only, again, dress just basic primary needs, but to give people a little cushion as well.
Craig Gibson
And Evelyn's phrase was, it's not a handout, but a hand up. And I think that's a really neat way to constantly remind ourselves to always be helping people move on up. And
Doug Donahoo
it kind of goes to the sort of stain of it doesn't matter how many times you fall it matters only how many times you got back up. And that's a huge part of it is being able to, sometimes you need that extra hand to get back on your feet, to keep moving forward,
Craig Gibson
and I think everyone does in some way or another, but when it comes down to finances and to reality of taking care of your household, it's nice to know that there's a facility that's striving to fill in Some of those gaps
David Aramovich
for sure. And again, it's a very non judgmental environment, and and there's a wide range of people who come through those doors, people who are actually houseless, people who suffer from severe and persistent mental illness, and people are welcomed and greeted with a smile and again, no judgment and and it's like here, you know, it's a grassroots operation that trying to help people indeed.
Doug Donahoo
Well, speaking of offering that hand up, that's where the Shawnee mayor's Christmas tree fund comes in on an annual basis, gentlemen, is as as tied into the Shawnee community as you have been over the course of your personal lives and your professional careers. How important Have you seen the mayor's Christmas tree fund be in its history to provide support in the community,
Craig Gibson
in the community as a whole? Very, very much. So I've never seen a dime not go to the benefit of Shawnee. And I think that's a huge thing to say, because sometimes you hear of fundraisers or, you know, and then you hear, Oh, well, that went to administration. That's really not how this works. And each Mayor along the way has made sure that it stays that way, that it's going to be used, that it's an agency that will take care of what's around. Shawnee services has not received all of it every year, and that's fine, because we don't see as a competition or that we're the only people in town. We were blessed this year to hear that it would be 100% to us, and that's will help us further our mission and further, you know, the people and help them put things together, excellent, especially as we head into the
Doug Donahoo
holidays. Yeah, we'll talk a little bit more about the specifics of that, of that campaign this year. David, I'm sorry I cut you off there. Did you have anything you wanted to add?
David Aramovich
Well, I think, no, not, not especially. Ashley, but you know, I again, the services, there's very little overhead, and
Doug Donahoo
we'll talk about that just a second too, I think, literally,
David Aramovich
right, right? And again, it speaks so much to just the the efforts to prioritize the important things. And you know, you really probably would walk into that place and not know who the director is, because, you know, Sylvia is back working, you know, unloading a truck or packing the freezer and, and she's, she's in her jeans and her Shawnee community service t shirt almost every day, you know. And, and I think that just visually speaks to how you know, the beautiful generosity of people it goes directly to service.
Doug Donahoo
Well, let's talk a little bit about the mayor's Christmas tree fund campaign this year, and we were having the little laugh about the idea of overhead, but to a certain extent, that has been a challenge for Shawnee Community Services, because the community in general is extremely generous, but that leads to a surplus. And sometimes a surplus is a really good thing to have, but if you have no place to put the surplus, it's a bit more of a challenge, I think would be fair to say. So this year, as a part of the mayor's Christmas tree fund, a big need for the physical location has been identified as additional covered storage, and David or Craig, whoever would like to talk a little bit more about that, please feel free,
David Aramovich
yeah, for sure. Again, to the your point about the generosity. The generosity is wonderful, but you have to be able to have places to put things and the additional working areas needed to receive and process donated household goods that can be given away or sold at the garage sale. Garage Sale fashion, the funds raised through the daily garage sale are used to fund shortfalls and keeping the doors open, and primarily for the fuel cards, phones, medical co pays and other assistance. You know that we have kind of talked about today, more covered areas needed to prevent good items from being ruined in the weather because there isn't enough space inside the generous community members sometimes there have to be turned away because there's not enough space for the things that they're bringing. I was
Doug Donahoo
going to say one of the reasons why I think you probably see Sylvie out doing so much work is because her office is just full of donated items that have to be there for safety.
David Aramovich
That's true. Yeah, and it would also allow for more volunteers who would be able to work on these donated goods, sorting, cleaning, folding market and moving to the display areas, in turn, more volunteer opportunities would be available for individuals and small groups. Better processing would yield more dollars would be raised, and that equals more assistance available. So the proposed construction includes 1000 square feet of space that is not being used at the moment. This would be well ventilated, a safe space with elbow room for volunteers to work, and a space prepared for potential future covid 19 type incidents, a space to receive and protect from the weather, household goods that can help our local neighbors. So, yeah,
Craig Gibson
when, when we were built, the building we're in, so much thought was put into it. And, and as I
Doug Donahoo
understand, it used to be a gas station. The location was a gas station, I
Craig Gibson
think. So, yeah, and so then that was raised, and then there's, it looks looks like a church. Actually, when you drive by, it looks like one of the steel side, you know, churches, and it kind of functions that way inside that you got the big room, and then you've got the storage room down the side. But they went ahead and very wisely, put in walls outside to help divide and be able to secure items. But those walls only go so high and with no roof, yep. And so that's truly is where we're looking at when we say this, 1000 square feet, trying to get that covered, trying to get be able to protect things more. I was been a couple years ago, but I came in and they had just received a donation of a couch, a very large couch, and a queen size bed with all the furnishings that go with it, which is wonderful and not because that took all the space. We had to move around to move other items, and the staff was. Look at me and like, what are we going to do? And we already knew the problem. That's just one example, but what a wonderful problem if we can then solve it.
Doug Donahoo
Yes, and so this is the opportunity that is set before any donor to the mayor's Christmas tree fund this year, a portion of the donated funds to the mayor's Christmas tree fund will go to help build the additional walls and the roof over the storage space outside or behind the main building of Shawnee community services. And we should say that if you want to stop by, if you want to see it in action, if you want to see the current space and hopefully the future space, I'm guessing Anyone is welcome during normal business hours for them. Oh, yeah. And that is 11110, West 67th Street at the intersection of 67th and Neiman. So you can't miss it. It's right there. It says Shawnee community services. It's very easy to see what other potential benefits can be realized with this, with this new structure,
Craig Gibson
I think it just expanding the possibilities, the the space inside. And when I say that, we have areas where we do store food, you know, for the food pantry, we have areas that we store different things to use for the garage sale, but then all of a sudden, again, people need to see how tight all that space is, and this would give us room to then expand out to but to do that safely, not safely by anything other than weather. And trying to figure out, how do you get something to keep things dry? I mean,
Doug Donahoo
this is, yeah, this we're not going to be talking about climate controlled facilities here. This is really going to be for, it's not going to be for food storage. It's and it's going to be legitimately for the the garage sale items, but just keeping them dry, keeping them from the animals, basically keeping anything from being able to nest in them, to put these other way, and really just being able to put the, you know, open up a little bit more storage space inside the climate controlled space of the main building too.
David Aramovich
I think the vision for it too is to provide space for volunteers to put together, for example, there generally do about 450 holiday packages. And so to kind of have a place to assemble those that would be something that that that space would also be utilized for well.
Doug Donahoo
So after hearing all of this, if you are interested in donating to the mayor's Christmas tree fund this year and helping Shawnee Community Services raise the roof, as it were, I don't think anyone actually uses that phrase anymore, but that's just how old I am, you can donate at City of shawnee.org/mct, F there's an online donation option. You can also donate in person here at Shawnee City Hall. You can drop a check off at the City Clerk's Office. And then one of the big events that will be happening is dine at the vine, at the wandering vine, at the castle on Tuesday, December 2, you can make your reservations for a three course meal with leaders and shakers from the Shawnee area, a great night of dining and in conversation and really making a difference for Shawnee community services. So make your reservation now, Tuesday, December 2, at the wandering vine at the castle and call 913-379-1300, to make your reservation for as many seats as you would like. Buy out all the tables, if you would
Craig Gibson
prefer, that would be wonderful. Yeah, we would appreciate that you
Doug Donahoo
go. There you go. Well, David, Craig, thank you both so much for joining us. Any final thoughts, gentlemen,
David Aramovich
so if folks want to drop things off at Shawnee community services, you can do so from 830 to 230 the doors are open Monday through Saturday
Craig Gibson
and just we appreciate the community, because while we're reaching out to help, it's not where we're feeling like we're doing it on our own, even before we make this plea, instead, we're just letting people know of some exciting times coming and inviting all that can hear To be a part excellent
David Aramovich
and on behalf of those that do receive services, I know that they'd want their voice to be heard, and they are very appreciative of the generosity of our beautiful community well.
Doug Donahoo
David armovich, Craig Gibson, thank you both so much for joining us on this episode of the Shawnee pulse podcast to talk about Shawnee Community Services and the mayor's Christmas tree fund. Once again, if you would like to donate city of shawnee.org/mctf, or you can donate here in person at Shawnee City Hall. We'll have more information available on the website and on social media as we move through the months of November and December. Once again, gentlemen, thank you both so much. Thank you. Thank you.
Well, there you have it. The wonderful story that is Shawnee Community Services. We'll have a little bit more information about your opportunity to support the mayor's Christmas tree fund and Shawnee Community Services here in just a second. But first, also important about community cake, and Kate is here with community events happening across Johnny, Kate, how are you I'm good. How are you Doug, I'm doing okay. It is beginning to look and feel a bit more like fall outside, which is nice.
Kate Kinkaid
It is nice. And I'm all here for fall. It sounds like it's gonna be very short lived, but
Doug Donahoo
I think so too. I'm sure everyone is hoping that the winter that visited us earlier in 2025 does not return here for the end of the year in the beginning of 2026
Kate Kinkaid
though, yes, yes, maybe, maybe just a little less than that. A little
Doug Donahoo
less than that would be good. Yes, I think that would be the best way to put it. A little less is always better when it comes to the snow, little snow is nice. Yes, little snow is nice, but we don't have to, we don't have to focus on the snow. We can focus on some of the stuff that the city of Shawnee has coming up for the fine people. What
Kate Kinkaid
do they have? Yes, well, I do want to mention real quick speaking of fall, Thanksgiving is coming up, yes, and city offices and the Civic Center are all closed on Thursday and Friday of thanksgiving? Yes. So those will be closed, no city services, no open gym, no pickleball, no anything like that for us at the Civic Center,
Doug Donahoo
but that will just be Thursday, Friday, and doors back open, back open Saturday for the weekend. Perfect. Yep. And then immediately after Thanksgiving. So you've had all the food on Thanksgiving. You've done your shopping on Friday. You've had a chance to digest on Saturday and Sunday. As we mentioned, you can join us for dine at the vine to support Shawnee Community Services as a part of the mayor's Christmas tree fund. Dinner starting at six o'clock. Great evening with three courses wine pairings from the fine folks at the wandering vine at the castle in Shawnee. They're on Johnson drive called 913-379-1300, to make your reservation now, 913-379-1300, again, that will be the Tuesday after Thanksgiving, and that is December 2, 6pm at the wandering vine at the castle.
Kate Kinkaid
And after that. Doug, yes, I've got one of my favorite kids night out of the year. Okay, so parents, I'm talking to you, all right, you need to shop, you need to wrap. You need five minutes to yourself, sanity. You need all of those things. Well, we've got it for you. We've got our kids night out on Friday, December 5. It is from six to 9pm at the Shawnee Civic Center. It's $15 per child. The price does increase on that Wednesday, the third, 225, so go ahead and register now. Plus this one typically fills up.
Doug Donahoo
So how much is it? If I just want to leave them at the Civic Center overnight?
Kate Kinkaid
Oh, this is not a lock in situation. Unfortunately, you will have to come back at nine and pick them up. All right, with that ID, show your ID, so we know that it's you, so we know it's your child that you're Yeah, yes, but it's a great kids night out. We play games, we do crafts, we have pizza. There's a movie at the end of the night to hopefully help wind them down a little bit before we send them home. Snacks,
Doug Donahoo
loaded up with snacks,
Kate Kinkaid
holiday snacks and treats. But, but it is. It's a great opportunity if you maybe you just want a date night, maybe you want a girls night out, maybe you do have some holiday things to get done. December 5. Go ahead and give us a call at the Civic Center. 913-631-5200, or recreate shawnee.org you can register for that one that's coming up on December 5. And then, you know, we kind of slow down for the holiday season. We do have our Shawnee rocks the lights, so we're taking, we're taking registration for that. If you have the brightest house on the block, send us some pictures. Register with us. It is available on our website as well.
Doug Donahoo
If low flying aircraft are routinely landing in your front yard, we would like to know,
Kate Kinkaid
yes, you need to register for sure. Once we get all those in, I think it's December 10. Is a deadline for that. Once we get all those in, we will put it out for a public vote so you can go online. We'll share it on the website, on social media, go out and vote for your favorite houses. And one of the things we added last year that was a huge success is we actually do of the houses that are interested in participating. We will share a map of those houses so that'll be available on the website for the holiday season as well. Great. Get some hot cocoa, drive around the town. Yeah,
Doug Donahoo
that's one of the great joys of the holiday season in Shawnee, is that you get to go out. You get to get out of the house, but stay in your car, drive around and look at some fun lights, maybe hear some Christmas music, either on your radio, or some folks you know do have the synced up light displays and spend a lot more time and effort on it than I certainly ever will on my house decoration. So it's nice to see somebody who's putting in some real effort. That's what I can show my family. They're putting in real effort. They're really getting into the holiday spirit. That is the nice thing. Speaking of the holidays, we should mention city offices, including the civic center, will be closed on Thursday December 25 and Thursday January 1 as we ring in. The New Year at the start of 2026 so that gets us through the end of the year in terms of city offices being closed with the holidays. We do have one more episode to get us through 2025 and that will be with the man in charge. City Manager, Paul Kramer. Will do a wrap up and a look back at 2025 his first full year in the city of Shawnee so we thought that would be a great way to wrap up this first year of the Shawnee pulse podcast. Have Paul take a look back and a look forward going into 2026 so one more episode to wrap up 2025 here with the Shawnee pulse. Thank you so much for joining us this first year and first time through the calendar, of course, really appreciate having Kate here every single episode to talk us through events, because she keeps track of all of it. I certainly can't there's so much going on again. Appreciate everybody who's been joining us. If you have any questions, any comments, any interviews you'd like to hear, please give us an email city of Shawnee at City of shawnee.org that is the email address. Of course, you can find more information on the website cityofshawnee.org That's also where you can donate to the mayor's Christmas tree fund to support Shawnee community services services this year. Kate, thanks so much. We'll see you again in December. Yeah, thanks for having me.
Episode 15 - 2025 Recap with City Manager Paul Kramer
Doug Donahoo
You're listening to the Shawnee pulse Podcast. I'm Doug Donahoo, communications director for the city, bringing you the December edition of the podcast. And we are joined by very special guest one, Mr. Paul Kramer, city manager for the city of Shawnee. He's been on the job for just over a year and a half. Now he'll get ready to celebrate his second anniversary as the calendar turns here into 2026 but we wanted to talk with him about 2025 the year that is wrapping up everything that he's seen, his personal philosophy as city manager for the city, and how he works with everybody in the city, whether they be members of the governing body, residents, the chamber, businesses to make Shawnee a better place and to strive for excellence. So without further ado, joining us now, Paul Kramer,
here we are at the end of 2025 the end of the first full year of the Shawnee pulse podcast, and now we have the man in charge, the big cheese, the guy who oversees everything happening in the city of Shawnee, Paul Kramer, is with us. Paul, how you doing?
Paul Kramer
I'm pretty good. What an introduction. I'm glad to be here on the Shawnee pulse podcast.
Doug Donahoo
Well, we are very happy to have you, and I'm very happy to take my professional future into my own hands right now. We'll see how the next few few minutes go. But first, Paul, I think you've been with the city now for just over a year and a half, roughly speaking,
Paul Kramer
Yep, that's right, started April 29 of last year.
Doug Donahoo
And I think people are aware of political figures. They're aware of their elected officials. But in terms of the day to day operation of the city of Shawnee, you have a big hand in everything that happened. So let people get to know you just a little bit in terms of your background and what eventually brought you here to Shawnee as city manager.
Paul Kramer
So I've told the story a couple of times, but I am from this area. I went to Shawnee Mission North High School. I grew up right on the Merriam Overland Park line. Anybody who was here, you know, in the 90s, knew the Shawnee Mission Parkway, the Pizza Hut on Shawnee Mission Parkway. And so I grew up right down the street from that, and attended Crestview elementary school and Antioch Middle School, and then to Shawnee Mission north. So you know, fast forward to college at KU that that started my career as a when was aiming to be a journalist, and went through journalism school, and background is in writing. Kind of always wanted to be a writer, so I pursued that, got into the real world and was writing for a magazine, and just was miserable. Just absolutely miserable, line editing stories. And I thought, I have to do something else. And so I took the LSAT. I almost went to law school. I shadowed a lawyer for a while, and decided I didn't want to do that.
Doug Donahoo
Was it less time figuring out you didn't want to be a lawyer compared to being in magazine editing?
Paul Kramer
It only took two days, yeah, on the on the lawyer front, to decide I want to get out of that. So I went back to graduate school. I had been in business major at one point, in public administration. You know, for I think a lot of people listening know what it does, but if you don't, there's budget and there's personnel, but then there's infrastructure and there's planning and there's writing and communication. So it sort of hit a lot of my interests and a lot of what I had trained to do. So it really was a natural fit. And then I my first job in this field was the city of Kansas, City, Missouri, giant, you know, city was on the 21st floor downtown, and worked in the city manager's office, wrote a lot, did some special projects, and then, you know, even though I knew city that big wasn't where I wanted to land, I knew that it was the career that I wanted to so I was off and running at that point.
Doug Donahoo
Was that really taking those professional administration courses? Did you have any experience, any knowledge of a city manager type position before you started taking those courses. Because, I'll be honest, it's not, it's not one that's often listed at Career Day.
Paul Kramer
No, it's not. And you know, I've offered to go to Career Day at Trail Ridge, where my daughter is a seventh grader. She declined.
Doug Donahoo
Me that may just be because she's a seventh grader right now, yeah,
Paul Kramer
but I didn't. And funny enough, you know, one of those things that comes back in life a coincidence is when I was going through the process of deciding where I wanted to go and what I wanted to do for graduate school, the KU MPA program set me up with who, at the time was Liz Crawford. You know, would be Liz Barnard, who would be the long term HR director here in Shawnee, and I had no idea who she was, and they said, Hey, here's somebody you could talk to. And so among a number of people I talked to about the profession, but that was one of them before I even started graduate school, so not a lot of knowledge before I pursued the degree, but I knew what I was getting into. So.
Doug Donahoo
So you're in the 21st floor of city hall in Kansas City, Missouri, and eventually you head, not necessarily out of the Kansas City Metro Area, but you head to a smaller community in Leavenworth.
Paul Kramer
Yeah, so one thing I didn't realize I should have it's pretty simple concept with this is there's only so many cities and only so many city managers, and only so many assistant city managers. So you may have an idea where you want to work or what you want to do, but there have to be openings. You have to be the right person at the right time. And so I was kind of at a place where, you know that I want to where is I going to have to go out of state? Was I going to have to go out into western Kansas? And so when Leavenworth opened. You know, is in the metro. I knew a little bit about it. My high school had played their high school in a couple sports that I participated in, but I really didn't have a whole lot of other options. And so it ended up being a great place to start my career and get a lot of experience, which I'm sure we'll talk about a little bit, but it was really just a function of assistant city manager in the Metro City of the first class, which is a designation in state statute. And so it checked a lot of boxes. And so at that point, I pursued it, and that's where I went.
Doug Donahoo
And then after spending roughly four years as assistant city manager, there you step into the city manager role, taking that step, and you were roughly 30 years old at that point. If I'm if I'm doing the math right in my head, how big of a change was that for you, moving to be from being the assistant city manager to being what is essentially the CEO of a community in your early 30s.
Paul Kramer
Yeah, it was, it was a bold jump for me, but it was also is a leap of faith a little bit for the governing body. They had a little bit more seasoned or veteran governing body at the time, and I think some of them looked at, you know, me at my age at that time, even though I thought I was ready for that, that jump that, you know, maybe I wasn't quite ready, and so they did do a national search, and I went through the process, and they it also helps if they like the direction the city's going. Yeah, you know, if the if my predecessor hadn't done a great job, then I think they would have looked in a different direction. So I, you know, I talked about him a lot as a mentor and somebody who sort of taught me what to focus on in this profession, and so I think he sort of helped to that that transition, and I had a great staff, and I knew it. I knew what I was doing, and I knew that's the direction I wanted to go. So now was the time. The opening was right in front of me in an organization that I knew. And so, yeah, lucky enough to be selected and spend a good amount, almost nine years as the manager there.
Doug Donahoo
And how critical were those nine years, almost an entire decade, being focused on one community, not really having to move around, and being able to hone your skills in that environment.
Paul Kramer
Yeah, I think, you know, if I could talk to somebody else in the field. You know, just getting into city management, it's you really need to try to absorb everything that that job entails. And so some of the stuff Leavenworth allowed me to do was get a familiarity with the federal government, how that functions, obviously, having three large federal agencies up there. But I learned the federal process. I learned how to request things. I learned how to communicate with the federal government, not just our representatives, but agencies. I learned how to work with the State Department of Transportation, because we had state highways that ran through it, and so I learned the K top process, and I learned how grant funding works, and I learned how to approach them, and I learned how to be patient. I learned how to respect a process. Sometimes people try to rush through a process and they end up having to start over anyway. So if you start from the beginning and go through the process, I think it's more successful. So Mid America Regional Council, working with the county, working with a governing body, working with the county that you're in. All those are things that when I interviewed in Shawnee, I could say I can hit the ground running. I know how a county works. I can work with the county. I know how the state works. I can work with the state. And so I was able to sort of do that when I
Doug Donahoo
was in Leavenworth. Are there certain complexities to the job as city manager that have some familiarity if you're talking about working, especially on the private side, but in what ways is it drastically different that people might not even realize or think about working in the public sector? Yeah, well, specifically in that city manager role, yeah, I think it
Paul Kramer
is the it's a word that gets overused, but it's the transparency. It's sharing every step of the process. I've always been one that says, you know, share good news, share bad news, share all news at all times, because bad news doesn't get better with time. It doesn't make people less upset. You're also talking about the sensitivity of tax dollars. You're talking about the sensitivity of a. Um, safety, public safety. Do people feel safe? Do they feel they're getting the value that their tax dollars should bring? And so I think it's just respecting the viewpoint of so many different stakeholders that everybody has comes at this from a different perspective, an individual property owner, a business owner, they all have, sort of their view of things, and so respecting that, trying to understand where they're coming from, and kind of meet them there.
Doug Donahoo
So bringing that perspective, then from Leavenworth to the city of Shawnee, year and a half into the job now, and looking back, really the last calendar year, what, what do you look at as this is what I'm hanging my hat on from this position over the course of 2025 so I
Paul Kramer
think it's relationships I you know, thought about this a little bit this morning. We started our meetings today here in Shawnee with our state representatives ahead of the legislative cycle. And the first thing that they say to me is, you know, people that serve out of the whether state or representative or Senate from Leavenworth, that, hey, this person speaks highly of you. So you can't, you can't underscore the value of relationships, and you don't always agree with, you know, somebody's perspective on certain individual items, but I've been able to create relationships, you know, state, county, private sector, and so I've continued that down here. The relationships I created in Leavenworth and in the metro area have served me well down here, and I've been tried to create those same types of relationships, that same level of relationship, down here, and it's all about your reputation and the perspective people have on you, and that's served me well. I think,
Doug Donahoo
as you bring that reputation to bear in Shawnee, how else Is it paying dividends in terms of what you're able to accomplish and what your staff is able to accomplish?
Paul Kramer
I think that people respect somebody who respects what they do. So I respect the process that k dot goes through. I respect the challenges that they have statewide and Metro wide. I respect that every city wants to be awarded cost share funds or wants to be awarded the next interchange, and so I respect their process. Developers, I respect that everything we ask them to do cost them. It's not free for them to do a traffic study. It's not free for them to do a noise study. So I respect what they do state legislators, whether either side of the aisle, I respect that they have constituents that they have to answer to, and they have committees and committee assignments, and they have processes they need specific information in order to advocate for you. So I respect the role that they play. So I think just being aware of that going into these meetings and those relationships is important.
Doug Donahoo
You touched on it a little bit in terms of elected officials. We haven't really talked much at all about the Shawnee governing body and the city council members and the mayor, who technically are your direct bosses. Is that a weird experience to have, where you are both answering to your bosses, but then also directing business, sometimes in one direction, in one path or another.
Paul Kramer
I think it can be if an elected official is new to the process, speaking of or if they've had a they've had an experience that doesn't sit well with them, and so it's my job to establish that I'm here to serve the governing body. I'm here, you know, more specifically, to go in the direction that a majority of the governing body pushes me, while at the same time offering my professional advice through myself and my staff, and ensuring that that recommendation, that guidance, is done in a way that that I believe best serves the residents and businesses of Shawnee, that it's not based on any internal bias or any direction that I'm trying to put them toward. And I think once they see that, and that's the direction I'm going. Then the relationship that we have is one where I can push in certain directions at certain times, but one that ultimately ends up with a relationship where I'm accountable to them, but they listen to me.
Doug Donahoo
And I guess one of those things when you talk about balancing it in terms of the pros and the cons. For residents, we have to point out that you are, in fact, a resident of the city of Shawnee as part of the requirements for being city manager, so the decisions you make or help guide could have an impact on on you too, or almost certainly will it is.
Paul Kramer
But you know, I I'm not one that I would work hard, you know, I understand wherever it is and
Doug Donahoo
but How soon did the How soon do the snow plows hit your street?
Paul Kramer
Yeah, isn't that the Isn't that always the one that the governing body and the city manager comes first? I would prefer that nobody know where I live, and I don't believe it plays in but I do hear that quite a bit.
Doug Donahoo
Well, let's talk a little bit. Then looking back on on the previous year. Are as we think about development in the city, new housing, new businesses downtown Shawnee, what have you seen that's been really a standout in terms of what the city has accomplished this year?
Paul Kramer
So we've accomplished some things. We got some things off the ground that had faltered a little bit stalled out. Yeah. So 75th and Quivira, the development agreement. We got that passed. And the marigold project downtown, we got that passed. We got some development going out in West Shawnee along k7 and China Mission Parkway, some stuff that had stalled a little bit the New West Lake. And then, you know, we've opened some, some pretty cool businesses in the downtown. But what I'm excited about, too, is redeveloping corridors and areas that I think are really going to help us over the next 10 or 15 years. And whether that's the Midland area down there, Midland and Renner, all four intersections down there, whether that's continued growth out west and along the k7 corridor, the valley of champions property. What I'm proud about is that we have some type of project in some type of part of the development process in all of those areas, some may fall through. Right? That happens? I never count on anything until the shovel goes in the ground, or maybe not even, yeah, until the concrete truck starts laying foundation. But I think Kansas would like to have, well, you know, good news on that one. Yeah for them, absolutely. I'm proud that in all the areas of the city right now we have activity. And, you know, you throw 10 chances out there, you get six or seven, and I think you're doing pretty well. So that's that's my goal, to always have something going that could turn into something great.
Doug Donahoo
You look at the city of Shawnee and the city limits and how it's laid out, you talk a lot about, you mentioned a great deal about the about redevelopment, or taking a look at infill areas within the city. Really a difference from Leavenworth. With Leavenworth, you just had a lot of land around, so if the city wanted to expand, it's a simple matter. Shawnee is in a much, very, in a very different situation and environment. Does that add an extra layer of challenge? Or how is the challenge different?
Paul Kramer
No, it's it the I don't want to say it's easier down here, but it's definitely easier to get people interested because of the population, because of the traffic counts, and because of the highway system. You know, Leavenworth sits at the at the north end of k7 but you have, you know, a dozen traffic lights from from i 70 north, and so that turns off a lot of development. It's not an area that's really growing. It's the largest city in the county, and it's still only 28,000 if you take out the fort. So completely different world down here. As far as being able to get really any developer we want, we'll take our call. And so that's just something that has been a nice bonus being down here.
Doug Donahoo
When, when, when, when Paul Kramer from the city of Leavenworth calls, maybe that one goes to voicemail, but from Paul Kramer from the city of Shawnee calls, we picked that one up on the state
Paul Kramer
answer, but I couldn't get him to come up for lunch. No. Fair enough. Yeah, I can at least probably get him, get him to come down to district or Well, yeah,
Doug Donahoo
there's a lot of great restaurants within within easy walking distance of City Hall. So that's a big part, speaking a little bit about development and rebirth, to a certain extent, there's also city facilities to talk about. The Information Technology team and the facilities team with the city is getting a new home that is in the process of opening and will open its doors here to those folks pretty soon. What is it like to be able to give from that position of city manager, to give a team a new place, to call home to a certain extent, and to do so in a fairly economical manner?
Paul Kramer
Yeah, that one was a great success story because we already own the building, and it was a great location. It it had been maintained because it hadn't been that long ago that we had a city functions in there. And so when you looked at it, and you looked at the fact that our it, you know, department is a dozen people or so, and the facilities needed a bay door, and it had one, and it had parking, and it just made sense. And then, you know, you spend a lot of time at work, you know, and we're never going to be our it's going to be a while before we have a an office like Lenexa or something like that. But we can certainly have nice office space, and we can have places where people can collaborate, but we're also people can go and have some quiet if they need to for that type of work, and people can enjoy coming in and not have to worry about, we have enough stuff to worry about without worrying about HVAC or drafty windows or terrible acoustics or something like that. So, you know, I think that it's a quality of life thing, but it's also, I think, a way to pretty. Is higher quality work when you have a better works.
Doug Donahoo
Are you suggesting that the acoustics here in B 31 are not optimal for podcast recording this shiny plus podcast studios? Yes, that that's the official name of it. Now I think we should change that in the Outlook calendar system. Speaking of other city facilities, ones that are a bit more public facing, Garrett Park is going to reopen in March. What is that like to watch the process of the Parks and Rec Department, nationally accredited, go through working with public works to design, develop and then put in the the the new amenities and upgrades to a big neighborhood, community park like Garrett?
Paul Kramer
I think parks are just such a great way to show return on the investment that you're making. In this case, that means tax dollars. And you know, here, the standard is excellence from from the parks department, and so it's what the residents can see and appreciate, and it's what our department expects to deliver. And so that is really cool to see those. I love driving by and then seeing people using those and families gathering or children playing. You know, I have three, three kids, and we've certainly used our share of parks anywhere we've been over the last 13 years that I've since my first child was born, but it's just even though she doesn't want you coming to school, even though she doesn't want me coming to school. So it's really cool to see those kind of projects and how they how they're accepted. And yeah, just one of the cornerstones of what a city does
Doug Donahoo
in terms of something else the city does, it's bringing people together. It's having events that draw the community together, whether it's moonlight market in downtown Shawnee or we saw a pro volleyball tournament here earlier this year. How much of a role does your office play in working with the Chamber of Commerce or other organizations in the city to bring in big profile events like that that can help raise shawnee's profile in the Greater Kansas City area and even nationwide.
Paul Kramer
Yeah, it's a chicken and the egg thing a bit. So that area you're talking about with the pro volleyball that's a great thing that happened in the city. But are they going to come back? And would they be more likely to come back if we're able to do something at the valley champion site that we have. So they work to bring stuff here. We work to have the infrastructure and the amenities around it, to get them to keep coming back and to want to come in the first place. When you make that initial pitch, and you bring a new operator down, and they look around, and the only place for their visitors to really eat us, Casey's, you know, to get a slice of pizza, then we need to do our job on the city side and try to get that development going, and that, you know, that comes in the form of infrastructure, or, you know, potentially purchasing land or issuing RFPs. But on the other side, when I do that, or when the city does that, then we expect our partners, who we provide funding for, to then, you know, go out and get those events. Yeah. And so I think there's sort of a mutual understanding there that we each need to do our part, and if we both do our part, then I think we'll have really cool stuff in Shawnee.
Doug Donahoo
We kind of touched on it your work with the governing body and the city council. Of course, Shawnee, like all municipalities in Kansas had local elections this year from the standpoint of being city manager, and I said that you report directly to the governing body, the eight council members and Mayor Sandifer, you've had this experience now for I'm going to say Six election cycles, roughly speaking, yeah, sounds about right? Is it? Is it an odd experience to think, Oh, my bosses are potentially changing dramatically every couple of years.
Paul Kramer
You know, I can't put myself back in the shoes of 30 year old Paul Kramer to think about how I thought about it, you know, 12 years ago, or 13 years ago, or whatever, however old I am now, who's keeping track? Yeah, today, it's just part of the job. And I know that seems, you know, I'm just saying that, because it does flip, but it really is, and you just sort of learn to live with that change over you do the best you can, and hope your reputation carries, carries the day, and that, you know, when, when the new group comes in, if they have some idea of you, it's been or have heard something, it's been positive, and so they come in and give you the benefit of the doubt a little bit. But it, I really don't worry about elections. I'm not just saying that. I it just not, it wouldn't be productive. I don't think to really fret about, you know, what could happen either way. Whatever group comes in, I'll talk to them. And they've obviously made a decision to run, they've made a decision to campaign. They've made a decision something compelled
Doug Donahoo
them to run, to give them 24 Monday nights a year, basically.
Paul Kramer
And maybe I can't connect with every reason why, but I bet I can connect with a few. Yeah, and whether that's quality of life, infrastructure, parks, whatever it may be, I think we can definitely work with with any candidate that comes along.
Doug Donahoo
Well, as we talk about working into the future with members of the community, the Chamber of Commerce, local businesses. What are you most excited about? We talked about 2025 now looking ahead. What are you most excited about for the city of Shawnee in 2026
Paul Kramer
you know, I think there's a mentality. I have a great relationship with the Chamber director, Anne Smith, Tate, and you know, I don't ever want us to settle. I don't want ever want us to settle for good enough. I like that the chamber and you know, Anne and the governing body that we have now and had in our last group, too, and really the staff that we have, nobody wants to settle for good enough. If we have a project we're doing, let's settle for the best version of that project. If we have land that we're trying to develop, let's shoot for the best potential outcome, best project, best developer, you know, best amenity for the public. Let's create gathering spaces. And so I'm excited that everywhere we have a project, we're not just trying to make something happen on a piece of ground, but we're trying to make the best version of that happen on that piece of ground. And everybody's pushing in that direction. Let's hold ourselves to high standards. Let's hold you know, I think sometimes, if you come from the outside and you don't realize the number of rooftops and the highway access and the cars and the advantages you have in Johnson County, maybe you think, you know, we can just settle this a good development, but I'm saying, you know, we have a lot of leverage. We're in a advantageous place, and we don't have to settle for good enough. We can settle for excellent in a lot of these areas.
Doug Donahoo
That is Paul Kramer, city manager for the city of Shawnee, after having an excellent 2025 looking forward to having an excellent 2026 and even more years into the future, Paul, if he, if he had to put a clock on it, how many more years do you have left with the city?
Paul Kramer
I think my any self respecting capers enrollee knows their date. So you know, I'm here for at least another 15 years.
Doug Donahoo
There we go anywhere. I think I'm on capers 11. Yeah, I don't think I ever get to leave. I think that's how that one works. Well, Paul, thank you so much for the time. We know it's, it's, it's always busy for a city manager, even in the month of December. So we do appreciate you taking some time to join us here on this final 2025, edition of the Shawnee pulse podcast. Thank you again. Thank you, Deb. You Paul, once again, our very special thanks to Paul Kramer, city manager for the city of Shawnee, joining us to talk about everything that he's had going on for the past year, his personal philosophy and how he works with everybody in the city, whether they be resident member of the governing body, Chamber of Commerce or business here to make Shawnee as excellent as possible, speaking of the governing body, Monday, December 8, was the final city council meeting for 2025 and we had four new city council members sworn in to start their four year terms, as Paul mentioned, had elections earlier this year, so the four new council members took their seats on the council, and they will be back in session for the first time in 2026 on Monday, January 12, starting at 6pm here at Shawnee City Hall. One of their first orders of business on December 8 was to approve and authorize city staff to put the Midland rehabilitation project, or Midland drive improvement project, out for bid so that will come back and be approved by the council later in January. With the holidays approaching, we certainly hope everyone listening to the Shawnee pulse podcast has a happy holidays. Thursday, December 25 is Christmas and Thursday, January 1 2026 is New Year's Day. Both city offices and the civic center will be closed on those days so staff can enjoy the holidays with their families. So we do appreciate your understanding. Of course, our hard working Shawnee police and fire departments will be on call 24 hours a day, as always on those holidays. And I do want to take a moment to thank you for joining us this year and the first year of the Shawnee pulse podcast. Thank you to all of our guests. We hope you got a better look at what takes place in the city, how the different departments work, some of the county partnerships that we have. Special thanks to Kate Kincaid, who's joined us to bring us events and calendar happenings throughout the course of the year, and special thanks to Pat Shehan, who's been running the ones and twos very quietly in the background. He never wanted his own microphone. Pat, did you ever want your own microphone? No, he's shaking his head. He's shaking his head. So Pat never wanted to be on microphone, which I can understand and respect. So we've left him behind the scenes. But I do want to thank him for all of his hard work in. In producing the shows as we went along. And of course, thank you for listening. If you have any questions, any comments, any topics that you would like discussed in 2026 please feel free to drop us a line. City of Shawnee at City of shawnee.org is the email address once again, city of Shawnee at City of shawnee.org My name is Doug Donahoo. This has been the pulse podcast for December 2025 thank you so much for listening, and we will see you next year. You.
Episode 16 - Snow Removal Operations with Kevin Taylor
Doug Donahoo
You're listening to the Shawnee pulse podcast, I'm Doug Donahoo, communications director for the city, and welcome to the first new episode of The New Year for the Shawnee pulse podcast. And despite what the weather is doing, we are always thinking about the effects winter weather has on commuters, on school kids on just your day to day life in the city of Shawnee. So we are talking today to Kevin Taylor. He oversees the field operations crew for the public works department, and a huge part of that team is during the winter months snowplow so he's going to talk to us about what goes into the snowplows, treating the streets, manning the plows, getting them out there to keep streets clean and cleared while the snow is falling and after it's done, and sometimes before it even starts. As we recorded this interview with Kevin, it was roughly 60 degrees outside. The sun was shining. There was no threat of snow or ice or anything in the weather as you're listening to this episode. However, your mileage may vary. Your weather conditions may vary. So once again, without further ado, joining us now on the Shawnee pulse podcast. Kevin Taylor, well, it's my pleasure to welcome to the first edition of the Shawnee pulse podcast for 2026 Kevin Taylor, of the Public Works Department. Kevin, how are you doing? Not bad. Thanks. Doug. Well, let's talk a little bit about, first, what you do as the field ops manager for the Public Works Department. That's a pretty big job, I have to imagine.
Kevin Taylor
Yeah, absolutely. Field Operations really is a division with about 40 employees, and so I'm the, I'm the head of that division. As far as stuff that we do in field operations, we're, we're really doing the maintenance of the infrastructure of the city, not necessarily building roads and building storm water systems, but maintaining them. So pot holes, curb, sidewalk, repairs, storm water pipe cleaning out, replacing some smaller pipe failures, mowing in the right of way. Also, we have a group of folks that take care of the fleet, all of the vehicles and equipment throughout the city, at least most of most of the vehicles and equipment. And also, the other division I hadn't mentioned yet would be the traffic division. And in traffic, they take care of the signs, the street lights, traffic signals and pavement markings throughout the city.
Doug Donahoo
So basically, anything in between sort of major reconstruction or rehabilitation projects falls on your crew to provide the work to keep things moving along right.
Kevin Taylor
Exactly. More, more minor, minor repairs, maintenance kind of things, keeping things cleaned and and and working as well as they can be with the condition that they're in.
Doug Donahoo
And you said 40 employees, easily, that is now in terms of full time employees, the third largest department in the city. And I don't think that's something that people might necessarily know or
Kevin Taylor
appreciate, yeah, as a part of, as a part of the entire public works department, yeah, but yeah, of the Public Works divisions, the field operations, is definitely the biggest portion of public works as well,
Doug Donahoo
and at work every single day, right? So you in this role with with the city, what led up to becoming the Field Operations Manager. What roles did you fill prior with the city?
Kevin Taylor
Yeah, that's a really good question, and I think I'm kind of in a you a unique position with that. I have been with the city for just over 15 years. I started in the summer of 2010 and I've had the same role the entire time. Okay? I came to the city having had a similar role with the city of Merriam, basically the same responsibilities, just a lot smaller scale. And so I came directly into this position without necessarily moving up a ladder within the city. I had been at Merriam doing the similar responsibilities for about eight years,
Doug Donahoo
and you thought this, this is great. I love doing this, but I want to basically, I don't even know necessarily, but quadruple the size of responsibility I have,
Kevin Taylor
yeah, yeah, for sure. And it's an advancement opportunity, different challenges. There are things that are that are really great about it, mostly the people here are fantastic. There are some things that I miss with a smaller city, I was able to be a little bit more hands on and be a little bit more involved in some of the actual work, and I do miss that quite a bit, but I try to do that when I can.
Doug Donahoo
Well, we'll talk about other ways that you get to be hands on during the during the course of the year, but especially when we're outside of the winter months, during the spring, summer, fall months. I mean, that's when your guys and gals can be at their busiest. It feels like, especially when responding to immediate repairs that need to be done.
Kevin Taylor
Yeah, absolutely. You have a lot of stuff that is kind of routine, preventative, kind of maintenance scheduled that you're trying to stick to, but you also have a lot of things that just come up and. Oftentimes you kind of have to drop everything and go address what needs to be done, and so that can be a frustration. But I find that most of our folks that is a positive for them, and you're either going to enjoy that or you're not having things change. But that's one thing that you can count on in public works, is most likely whatever you planned on doing today is going to change?
Doug Donahoo
Well, I think a lot of people are used to that in their jobs, but certainly it can take you from repairing a pothole at one day to the next day mowing the right of way, as you said, for your team. How is the work kind of divided up? Is it a free for all? Do people have their areas of responsibility? Yeah, how is that laid out?
Kevin Taylor
Yeah, great question for the most part. It is. It is divided up. So we have three crews that are assigned to storm water, for example, there are two crews that take care of pavement and and concrete issues. One crew that primarily is doing right of way mowing and trash pickup, those kinds of things, and then a crew that's with the traffic and a crew that are fleet technicians. So there are times when when there's a big job that people will pool resources and work together, but for the most part, it's it's divided and and also over time, sometimes an individual will be reassigned or changed from one division to another, which is always fun to kind of get experience doing different daily responsibilities.
Doug Donahoo
Well, when you talk about pooling resources, probably at no time is that more apparent than when the city is dealing with winter weather. Now we should say it is currently January 8 at one o'clock in the afternoon and 61 degrees in the city of Shawnee. So your mileage may vary based on when you're listening to this episode, but right now, snow plowing is probably the farthest thing from anybody's mind in the city as we sit here talking, but it is a huge part, basically, December through March, November through March, for the city of Shawnee to be paying attention to. And I think a really great place to start is today's weather, as matter of fact, because we've had close to four tenths of an inch of rain, almost, with my with my math, I'd call it a half inch of rain, basically. But 61 degrees, obviously, that's just going to be liquid water falling from the sky. 3231 30 degrees. Big difference. How big of an event would we have been looking at on January 8 with similar precipitation, only in snow form?
Kevin Taylor
Yeah, that's a good question, probably in the range of six to 10 inches, depending on the temperature at the time. But yeah, half an inch of rain is quite a bit when it comes to snow, for sure.
Doug Donahoo
What would that have looked like for your cruise?
Kevin Taylor
Yeah, a lot of it depends on when it happens. Yeah, it's it's really great when we know that a storm's coming and people are kind of warned about it, and people decide to not go to work, and people decide to close the schools down, things like that, when that doesn't happen here just a month or so ago, December, yeah, we had our first snow storm of this year, and that one, most people didn't think much of it as it was approaching and and it was forecast to be an inch or so, and then wound up being closer to four inches, right, and so and so, and that hit right. Basically about four o'clock in the morning is when it really started to snow, which is kind of our worst case scenario for there's no time to have really addressed anything prior to that, other than pre treatment. So we had, we had gotten some crews or some some drivers in to pre treat the roads to try to help with melting the snow as it comes down to the extent possible. But yeah, it's, it's, it's, it's a lot of a lot of craziness at seven o'clock the at the beginning of a shift or a shift change. We've got a whole bunch of people meeting in the service center there, getting briefed on what the weather looks like, what the situation is, temperatures, kind of, if you're switching off with another driver, you're finding out what the other driver got done, and how things are looking in the area, having a lot of communication with that, and then within a half an hour of that, meeting everybody's out on the road with loaded up with salt and and doing their best to get the snow removed and during the storm, especially while In that situation here a month or so ago. With the timing of that, it's very important that the drivers are doing what we can on what we consider to be the primary streets.
Doug Donahoo
So let's get into the logistics of it here just in another minute or two. But when we talk about the snowplower equipment. Vehicles in the city that folks are getting behind the wheels of how many snow plows, and we're talking about multi purpose vehicles, because they're not just sitting in the in the back of the Public Works service center, waiting for the snow. They're at you. They're out every single week, basically doing some other type of job. It's just when the snow falls, they're pressed into service. There they have the plows installed. They carry salt around in the back. How many vehicles are we talking about?
Kevin Taylor
Yeah, good question. When we're plowing snow, we have 22 vehicles on the road. If we're in full snow operations, we we have a couple of extra backups and and in all we, I think we have 2526 plow trucks, if we really, if we're actually using them, yeah, yeah. And really, 22 is as many as we use. The other ones are just going to be there in case there's a breakdown. Gotcha?
Doug Donahoo
Okay, yeah. So 22 potentially on the road, depending upon the size and scale of the of the system, I'm sure,
Kevin Taylor
right, right? And we get to max capacity pretty quick. Basically, if we're going to have to be pushing snow off of residential streets, we're going to have all of the plows busy doing that.
Doug Donahoo
Well, obviously, the plows don't move without the people behind the wheel. What is that structure like for the shift workers, you mentioned, 7am start time, I'm guessing, for the am crews, how long of a shift is? Is somebody putting in on a given day when it's snowplow operations?
Kevin Taylor
Yeah, we run 12 hour shifts. Okay, and so most of the time that's 7am to 7pm and and overnight as well, 7pm to 7am that can vary a little bit depending on when a snowstorm starts, but most of the time that's that's when, when we're changing shifts, is at seven o'clock.
Doug Donahoo
So if I'm doing the math correctly, and goodness knows, I wasn't a math major, as you said, you have about 40 people on on your team in terms of the field operations side of public works, but 22 snowplows, by my math, is equal to needing 22 drivers on a given shift, and that still leaves you a few shy Never mind the fact illnesses people who might be on vacation. It takes an entire city to make the city of Shawnee run, and you don't just rely on the field operations staff. You bring in employees from other parts of the city.
Kevin Taylor
Yeah, and surprisingly honestly, those 40 Field Operations employees, a bunch of those are mechanics. Some of them are office personnel answering phones. And you have people that are so my math is still way off. It's still way off. In fact, it's about 50% of the plow drivers are from field operations for the city. We also have drivers from the other divisions of public works. So you've got inspectors, facility technicians, folks that that normally work up at city hall or other locations the Community Development department sends us codes enforcement officers, building inspectors. We have several from the parks, parks and rec department that help out with our snow plowing as well. And those are basically the front line drivers and and getting into a little bit of backup for illness and vacations. But we also, on a fairly regular basis, utilize off duty police officers and off duty firefighters as well. So it's really an all hands on deck and a huge cooperation across departments for all of that to come together.
Doug Donahoo
Because really, especially for a large snowstorm stuff shuts down a city can't operate that way, so it's imperative that the city put as many resources into getting life back to normal as quickly as possible.
Kevin Taylor
Certainly and safety also is a big part of that that having having safe travel be available is I
Doug Donahoo
think mine sounded more dramatic, but I think yours sounds a lot more reasonable and realistic, so I understand that. Yeah, absolutely. Well, you started to go into the logistics a little bit ago, and I cut you off, because that's just how I am, unfortunately, and I get to control the microphone, but you mentioned the pre treating the getting ready based on a forecast. How does the city forecast? I imagine that you do pay attention to local TV news. But do you have any other avenues for information gathering that you take from the National Weather Service or any other, any other providers to keep an eye on weather tracks as especially when we're into the winter months?
Kevin Taylor
Yeah, absolutely. And, and, like you mentioned, there are a lot of different sources for information. So we try to narrow that down and listen mostly. The National Weather Service is a very reliable source of information, and they have really good products in addition to what they have online, oftentimes they'll hold webinars or actually put videos. On YouTube and let us know about it, that they've got a forecast that we can watch, and they can go into details on how it's going to impact us. We also do have a paid service that has some unique information that we really can't get from anywhere else, that that is really catered and helps us make those decisions on being prepared and what to expect. So kind of all, all the above.
Doug Donahoo
So you get the forecast information, you decide, okay, whatever is about to happen is significant enough that we need to at least start with pre treating. What does pre treating look like? How does it work in the city of Shawnee?
Kevin Taylor
Yeah, and that's a that's a good question that can vary a lot, sure, one of the things that we have to deal with here in the Midwest is a fairly high incidence of freezing rain, and when a snowstorm starts with rain, that really puts a damper on pre treating. We have to make a decision on, is it going to rain enough to wash all of our pre treatment away? And we need to save money and not pre treat at all, because it would be a waste of money to do it, or is it and a waste of time to a certain extent? Yeah, absolutely time and time and money. Or is it going to be a light enough rain that it'll work out fine? So you've got some decisions to make as far as that goes. And we have have been doing quite a bit of brine treatment, which is basically having salt already suspended in water and and going around and spraying that as a pre treatment, which out, which works out
Doug Donahoo
well, does that have a longer lasting life on the pavement? If it does happen to rain before the snow comes, it
Kevin Taylor
can help a little bit with that, because it's, there's a couple of things, it's less likely for traffic to kick it over to the curb, like granulated salt is going to happen. It's when it dries, it's it kind of is stuck to the pavement where it's at. So that helps it last a little bit longer. You're also putting down a smaller quantity, and it's staying in the right place, so you don't have to use as much. So there are some, some definite benefits to that, and that's that's used when we can. Not all the time are we able to do that, just depending on the conditions that are that are coming in, but that's that's definitely something that that we do. And then oftentimes, the first crew that comes in for a snow we may be able to also go through the residential neighborhoods and put down rock salt in the residential neighborhoods. Right as the snow is about to come in, that
Doug Donahoo
initial crew, is it always going to be the full 22 drivers, the full 22 vehicles hitting the road? Or do you do you stagger a little bit on that initial load out?
Kevin Taylor
Yeah, that'll vary a lot of the times with the pre treatment, we're trying to do that with our normal crews during the day, not having to have people come away from their other day job or or doing it at night, when, when overtime would be required. So a lot of the time that's kind of a makeshift group doing that pre treatment.
Doug Donahoo
You're no stranger, I'm sure to getting out there and handling some of the pre treatment yourself.
Kevin Taylor
Yeah, absolutely. And with with my responsibilities, I actually have the chance to go plow probably half of the storms that happen in a year, I'll personally be in a plow truck, which is my favorite part
Doug Donahoo
for sure. You don't have anybody calling you at that point because we know Kevin's in a plot we can't bother him now. Yeah, well, let's talk a little okay. So pretreatment happens. Snow starts falling, right as the snow is falling. What does the city's operations look like at that point?
Kevin Taylor
Yeah, the highest priority is where the most people are. And so those primary streets, the arterial streets, are where our drivers are focused while it's while it's snowing. That can vary a lot according to how how long the snow event is going, how heavy the snow is absolutely and so with that being said, that our primary focus is on those primary streets, there can be needs to get off of those streets and get we've got residential areas with really nasty hills. We've got some things that we know we can't just ignore, yeah, and so we do our best to address those things. And that can really look very different from one storm to another, depending on the conditions. But that's definitely the focus is while it's snowing, to take care of the higher volume and higher speed streets for safety sake.
Doug Donahoo
Well, certainly you touch on an interesting point. There's probably not one snow storm that is like the last snow storm, and it does require your team to be nimble and be able to be flexible to change depending upon what the individual factors or conditions are being thrown at them based on a winter storm. Absolutely.
Kevin Taylor
Yeah, snow storms don't always start at a certain time and end at a certain time. They start and stop and you just think you just got done and you're ready to go into the residential areas. And it snows another couple of inches. It just it's different every time.
Doug Donahoo
Best case scenario, when would you like the snow to start and when would you like it to stop?
Kevin Taylor
Oh, yeah, probably in the evening. Then we have, and this lasts for three or four hours, and we have all night to be on the roads trying to get them ready for the morning rush hour. There you go. The best thing
Doug Donahoo
I imagine you would not be popular with very many school children with with that kind of, with that kind of snow schedule. Well, after the snow stops falling, then it becomes fanning out into the rest of the city. Yeah. How does that work in terms of street level priority and getting into, as you mentioned, some of those Hillier parts of the city?
Kevin Taylor
Yeah, there's a couple of things I could mention. We we have our routes in kind of, really three different categories. Are really major arterial streets, Shawnee, mission, Parkway, Johnson, drive, quivera, Neman, Melissa, 75th Street. Are always tended by really big trucks. We call them tandem axle trucks, that that is their route all the time, and they stay on that later, later in the storms, they're taking care of turning lanes and on ramps and off ramps and things like that. So they're busy with those major streets the entire time. We also have areas that include both primary streets and residential streets. And so one driver will have a geographic area where they take care of both of those things. And throughout the city, obviously every every neighborhood has a primary street that runs through it. Yeah. And then you've got cul de sacs and lower volume streets where basically the only people driving through them are the people that live on them, or the majority. And so they have all of those responsibilities. So they're as it's done snowing, they've got to make sure that their primaries are in good shape. And then they move throughout the residential streets. And each each area kind of has priorities there. There might be an area and there are a lot of men Shawnee that have some nasty hills, so they're probably going to need to go make sure that those hills are in good shape. And they're going to going to kind of as systematically as they can. And it varies a lot from one area to another. Go through the entire area and get all of the streets treated. What? What our process nine times out of 10 there is to go once in, once, out of every street, so that we're getting a plow and people can get out of their neighborhood as they need to. And then, depending on how much snow there is, we may need to go back and clear all the way to the edge of the curb. Yeah, with lesser snows, it's not as much of a problem, but with higher snows, and if we've got more snow coming, we've got to get it all the way to the curb, get it all the way, so that it's not in the way of mail delivery, things like that, and so that that can be a point of frustration for residents, for a plow to come down once, and then six hours or 18 hours later come down again and fill their driveway up with snow again. And that's that last time through is where most of that work to clear cul de sacs completely is going to be done and that kind of stuff. So that's the least number of people are being served by that. And that's kind of what comes last. We're trying to serve the most people in the most effective and efficient way as we can, and move move on out from there.
Doug Donahoo
Yeah, that makes sense. I and it does have. I've certainly been standing there looking very proudly at my my fresh shovel driveway, and then I hear the snowplow coming up the street, and I think, well, I've just added another 20 to 30 minutes to my evening or afternoon, or whatever the case might be. Absolutely, I think something else to touch on, how big of a help? And I ask this because I have no idea, as I sit here because, goodness knows, you don't want me having anything to do with snowplow operations. How big of a help is the sun and traffic on the roadways to help clear that to help melt that snow and to help clear it away.
Kevin Taylor
Yeah, it's it's fantastic. And sometimes it even surprises us. As many years as I've been doing this, sometimes I know that tomorrow the temperature is going to only be 12 degrees, and think, Man, this isn't going to melt, but the sun comes out and it seems like a miracle happened. And so that that really, really does make a big difference. Overnight temperature guidelines really mean something on, on how well it's going to melt. But during the daytime, the sun comes out, and that that really helps so and the and the traffic definitely helps as well. So on those on those more major roads, where there are a lot of people driving on it, that helps, especially with not really getting to the point where it's really iced over and you can't get it off, which is more likely to happen on the other streets that we don't get to quite as quick.
Doug Donahoo
And I think we saw it in December with that snowstorm. The next date was 3435 36 degrees, with the sun out. If you look back. Now a full year to those major snows we had in January of 2025, it just wasn't that there was a lot of snow. It was cold and overcast, and there was no sun for several days after the snow fell, so you had no no help from Mother Nature,
Kevin Taylor
absolutely and and that help primarily, is going to be helping getting the last little bit, or getting what's frozen and slick to soften up so that it can then be pushed off. If you've got 10 inches of snow, the sun's not going to do a whole lot with Yeah, yeah, but, but when you've got most of the snow gone and now it's just slick and you're needing it to melt so it can can get down to the pavement, that's where it really helps.
Doug Donahoo
Well, what is the overall goal to finish, as you mentioned, at least that one pass of plowing on all city streets once the snow has stopped falling.
Kevin Taylor
Yeah, we're really targeting almost all the time to be able to do that within 24 hours. And most of the time it's less than that, a major snow. It can be more than that, and all of the variables that we talked about go into into that, but I would say at least nine times out of 10, we've been able to get the first time through our routes within 24 hours after the snow stops,
Doug Donahoo
and then coming back to do some of the cleanup stuff is then our maybe a shift or two on top of that. Yeah. Again, depending on how much there is, there are all these factors, folks. There's so many variables. Kevin can't account for all of them. I'm trying to make him, I'm trying to make him give me the magic number. And there just isn't a magic number, because, as we said, every snowstorm is different, and we have to take that into account. Certainly, they have to take it into account. And, you know, I could learn to be a little bit more forgiving, too. I think that's, that's what I'm learning here today, right? Yeah, absolutely. Well, talk to me a little bit about when it comes to public works, what are your crews responsible for, versus our parks and recreation staff, our wonderful parks and recreation staff, what do they take care of? Versus what your teams take care of? Yeah, that's
Kevin Taylor
a great that's a great that's a great question, because we do kind of have that divided here in the city, although, like I mentioned, there are four drivers that come to us from the park maintenance technicians that are assigned routes and help with public works. The rest of the parks employees utilizing some contract work. So they're administering some contract and doing some of this themselves. They take care of the city owned parking lots and sidewalks on city property parks, all of those kinds of areas. And after the parking lots are taken care of, they move to a lot of the trails that are in the city and clear snow so that people can continue to use the trails as soon as possible after snow as well. Gotcha.
Doug Donahoo
Gotcha, for your teams, for your crews, for the other employees in the city. How quickly do you want to be able to resume normal operations for that step? For those staffers, you may still need to have some folks out in plows, but how quickly do you want to be able to peel folks off of that overnight, that 12 hour shift on 12 shower, 12 hour shift off timing?
Kevin Taylor
Yeah, I mean, we're transitioning back as quick as we can, but that's one of the things that's probably really would be a surprise for the average person, is what the cleanup effort of all the equipment. Oh, sure. And basically getting ready either for another storm or getting ready to be able to go back to other responsibilities. How long that can take, even, even if the snow is off the ground, let's say it melted two days later. Yeah. And we can get back to some of the other things that we might do. It takes a lot of time to go back through, get all the salt cleaned off of of the equipment that was used, get everything a lot of the times, there are going to be things that broke down, some some wiring to be fixed, or lights to be replaced on the trucks and things like that.
Doug Donahoo
Trucks driving for 24 hours, basically a day. I mean, that that puts a wear on the equipment.
Kevin Taylor
Yeah, and it's the harshest environment that you can kind of come up with for for those because they're carrying a lot of weight, they're they're pushing a lot of weight and being driven really, really hard. So it is common to have the mechanics be really busy doing stuff, and our maintenance workers also pitching in with whatever they can maintain as well. So it really is. It can be something that we're back to normal within a day or two, where it can be upwards of a week before we're back to being able to be normal and and a lot of the time there are follow up follow up activities related to snow. You probably find this hard to believe, but every once in a while, we'll make a mistake and hit a mailbox or or tear up some some sod in front of someone's house. And so we've got crews that are going out, getting mailboxes back up as immediately and and getting an idea of what sod was. Damaged and trying to get those things under control as well. So there's a lot related to snow, other than just pushing it off the road, yeah?
Doug Donahoo
Because when you push it off the road, it has to go somewhere, right? And sometimes something might be in the way. Yeah, yeah. Well, now we're gonna, now we're gonna dig deep into the memory banks of Kevin Taylor here, Kevin, the biggest snow you've experienced here in the city of Shawnee.
Kevin Taylor
We had, we had, I think it was February of 2013 where we had two or three in a row that were eight or 10 inches. And it was, it was nasty. It was right before I started here. Though, the most memorable snow for me was the 2009 Christmas Eve snow. We got about 14 or 16 inches in the entire metro area. And although I was still at Merriam, I didn't start here till about six months later. That that one stands out as one of the worst snow events we've had to deal with.
Doug Donahoo
What was that? I mean, obviously you weren't here in the city of Shawnee, but for the city of Miriam, I'm guessing you had guys out on Christmas day driving the plows.
Kevin Taylor
Oh, yeah, absolutely, I'm pretty much all the way through New Year's. Yeah, that took a while.
Doug Donahoo
Earliest snow you've seen either with the city of Shawnee or in you.
Kevin Taylor
And this actually, this actually happened before I was around. But the the October surprise is what it's affectionately called, from 1996 Yes, I think it was probably about the third week of October, while there were still a lot of leaves on trees, that we got several inches of snow and did a lot of a lot of damage, lot
Doug Donahoo
of power outages, lot of power outages. Yes, I do remember the October surprise and then the latest snow
Kevin Taylor
we've had a couple of times in the last 15 years, where it's been all the way into the first or second week of May that we've had five inches of snow or more. And so, yeah, at least one of the times we thought we were all done
Doug Donahoo
for the plows away right, covering it right for the for the summer, exactly.
Kevin Taylor
And and when it snows out late, at least in these couple of times, you go around and push it off. You try to get it pushed off before it just melts on its own. Yeah, because it's it's not too long until, until the temperatures are back up and it melts, anyway, but, but that's those are the latest ones in recent memory, anyway.
Doug Donahoo
Well, the man who is quite very much enjoying the unseasonably warm temperatures we're experiencing here this winter, at least in the in Shawnee and the Kansas City area. Kevin Taylor with the Shawnee public works department. Kevin, thank you so much for joining us on the Shawnee pulse.
Kevin Taylor
Absolutely thanks for having me. Doug.
Doug Donahoo
Well, once again, our thanks to Kevin Taylor, the man who is watching the mercury and making sure that it stays well above freezing. Right now, all that conversation about snowplows and not a single snowflake in the forecast as we're recording the podcast, just because, well, that's how it works. Who knows when you're listening to it, your mileage and your weather conditions may vary, but right now, with the weather looking so lovely, cake and Kate is here. Kate, how are you? Hey, Doug, I'm good. How are you? I'm excellent. Welcome to 2026
Kate Kinkaid
I know how exciting a new year, new opportunities,
Doug Donahoo
new events for the city of Shawnee. What do you have for us? Kate, all right.
Kate Kinkaid
So you know, we like to ease our way in. Yes, it's a slow build. It's a slow bird, for sure.
Our next event is actually one of our favorites of the year. It is the princess
Doug Donahoo
tea party. I like to put on my little tiara and get my morning tea,
Kate Kinkaid
don't we all, yes, don't we all? It is such a fun event. We transform the whole Shawnee Civic Center into Cinderella's castle, and you get to come meet all the princesses. The girls get a dance, girls and boys. We actually have quite a few little princes. Princes join us as well. So that is on February 7. It is at 10am it is open to ages two through six, and it is $20 per child. If you have a child that maybe doesn't thrive in that kind of chaotic, loud environment, I certainly don't Same, same you. We actually have a sensory friendly tea before that, starting at 9am it's the same price they get to do the same activities. We just do it a little bit smaller, and then one limited scale of kids, yeah, more limited. And then not limited activities, but smaller scale kids. And then they actually move upstairs into their own private space to do their activities and their snacks, where we get to control the sound, the light level, things like that. It's a great opportunity if you've got a kiddo that that would just benefit from that. So that's another opportunity, same day, same activities, same price. But we would love for you to give us a call at the Civic Center and register for that excellent we also have coming up at Shawneetown, 1929 this is actually in January. We have January 21 we have our first history on tap series of the year. So that is going to be January 21 it's $8 per person. It's at Shawneetown. This theme is testing democracy, George Washington and the Whiskey Rebellion.
Doug Donahoo
That's that's three of my favorite things, right there? Democracy, George Washington and rebellion. No Whiskey, whiskey.
Kate Kinkaid
There you go. There you go. So we've got some fun stuff coming up over the next few weeks. Never a dull moment. You know,
Doug Donahoo
there's never a dull moment. And we should also add, with the new year comes a new a new. Tax season, I think that's something else people think about. City of Shawnee as a part of its annual budget, has the property tax rebate program that has actually been increased the issue this year, $100,000 is available for property tax rebates to Shawnee homeowners, up to $500 per address, and if you need help or assistance filling out the paperwork, which is available at City of shawnee.org you can get help in person. Our first open house for the property tax rebate program will be January 26 that is Monday, January 26 from 10am to noon in council chambers at City Hall. So if you have any questions, if you have questions about how to fill out the paperwork. If you're eligible that whole process. Will have staff from our finance department on hand to help you out with that, with all the information they need to help you fill out the paperwork and get you moving once again, that's our property tax rebate open house. That is Monday, January 26 10am to noon, council chambers here at City Hall, and of course, we'll have all city events on the website city of shawnee.org Kate, great to see you again. Happy New Year. I think it's too late to say that officially anymore, but
Kate Kinkaid
who cares? You know you're still new. I'm good with it. I'm good with it. I'll celebrate it
Doug Donahoo
all year long. Excellent. Well, we will see you in February for the next episode of the Shawnee pulse podcast. Thanks so much for joining us for this first edition of 2026.
Episode 17 - Working with the City
Doug Donahoo
You're listening to the Shawnee pulse podcast. My name is Doug Donahoo. I'm the communications director for the city. Thank you so much for joining us on this newest episode of the podcast. It takes a lot of people to make the city of Shawnee run from police officers and firefighters, from Public Works crews to parks and rec staff, so many people necessary to make every single day in the city go as smoothly as possible. And bringing those people on board, that's the responsibility of our human resources department. And the first person that many of those applicants talk to when they apply for a job with the city, that's Kelly little, and she joins us this month to talk about hiring and finding the right people to fit and work in the city of Shawnee.
Joining us now on the Shawnee pulse podcast. Kelly little from the city of Shawnee, human resources department. Kelly, how are you? I'm great. Doug, how are you doing? Just fine. So happy to have you here with us today. I think a lot of people hear the term human resources, HR, and it brings up a lot of connotations. Why don't you give us a bit of an idea of your role with the city and and what you do as a business partner, absolutely.
Kellie Little
So yes, as you describe human resources is in charge of a lot here at the city. So we do all, you know, hiring, firing, or the the cliche things. But we do a lot more than that. We do employee relations, benefits, employee wellness, all of that. So yeah, I actually started with the city in 2018 as a recruiter. So I was the city's first designated recruiter, designated dedicated recruiter, correct? Prior to my time, it was just whoever else on the team had time to throw a job posting up on the website and leave it there and see who applies. So having me hopefully expanded that ability, we go out to career fairs and can do more of what we call active recruitment, where we're actually finding people who look qualified for the position and see if they're interested in a new opportunity, and just being a little bit more active about it. Well, we'll
Doug Donahoo
get into that, into that aspect of the job and the purpose of having that dedicated position with the city here in just a minute. But what interested you in the Human Resources side of work and employment?
Kellie Little
Yeah, truly, it was not initially on my radar, nor was local government. When I went to college, I got a degree in psychology, and I just knew that I wanted to help people I didn't
Doug Donahoo
know I feel like now I should bring in the couch and lie down and just start talking about my dream cycles.
Kellie Little
You know, I have two chairs in my office so that I still get to practice, you know, every now and then,
Doug Donahoo
let's just say, for any, anyone on the medical board that might be listening, that's a joke. It's not, not in violation of anything.
Kellie Little
No, I still get to practice some of those skills. But, yeah, it wasn't initially on my radar. Initially on my radar. I knew. I knew I wanted to help. I didn't know what that looked like. I worked for a nonprofit organization before I came to Shawnee that helped people with mental health and substance abuse disorders, and we got a state grant program to help place those people in jobs. So that was sort of my first exposure, kind of on the flip side, working with employers, trying to to find job matches with my client base. So I got introduced to human resources there.
Doug Donahoo
So was that job, looking at individuals and trying to figure out what skills they might have and what best suited them and the companies that were looking to
Kellie Little
hire Correct? Yeah. So really forming those matches, as we'd call them. So we'd interview the clients, see what their interests are, what their skill set is, and then go out and find employers, determine what they're looking for in an ideal employee, and make a match.
Doug Donahoo
So, so what led you then to the city of Shawnee in 2018
Kellie Little
Yeah, you know, job searching. I went back to grad school and studied industrial and organizational psychology. So more the business side. I don't know
Doug Donahoo
why anybody thinks that machines would necessarily need a psychologist, but okay, let's continue that industrial. Oh, industrial.
Kellie Little
Okay, okay, so more the business side of psychology. And learned, like, what are people motivated by? How do they learn best? And really found that interesting and engaging. And looking at career paths that fit that HR came up again and again, so I just started applying.
Doug Donahoo
So you go back to school, you find out more about HR and more about the practice of it to a certain extent, rather than it just kind of happening organically, you make a concerted effort then to learn about it. And as you said, you hadn't been thinking about municipal government at all. What was it then that attracted you to try municipal government and coming to the city of Shawnee?
Kellie Little
Yeah, I think the variety. So when I was looking for recruitment positions, if you'd look at a hospital, you'd be exclusively recruiting for. Nurses or exclusively recruiting for food service. And here, I knew that I'd have the opportunity to recruit for all different kinds of positions. So instead of feeling redundant, I really have the opportunity to to meet with and get to know all kinds of workforces and people as a result.
Doug Donahoo
So now with the city, talk a little bit about what you do day to day, because it's not just job recruitment. There's a lot that you have going on for which you're responsible. Yeah, 100%
Kellie Little
on the recruitment side of things that starts at the very beginning, talking with hiring managers, determining what their needs are, what kind of skills they need in an employee, making job descriptions. And then once the positions posted, were, you know, reviewing applications, contacting candidates, doing interviews, post, offer screenings, all of that. And then, now that we've got some really great people across the city, like departments have their own recruiting teams, that doesn't have to be my full focus, focus anymore. So yeah, my role has been able to expand into a business partner. So I work closely with fire and public works as their sort of liaison, if you will. So that includes employee relations issues, job coaching, training, development, really kind of whatever the departments
Doug Donahoo
need as that what for a long time was that sort of first point of contact for job applicants with the city. What was that experience like for you being that first voice or email they receive after they apply?
Kellie Little
Yeah, it's so important, and that is still us. We don't use any kind of AI recruiting tools.
Doug Donahoo
Just in case anybody's wondering about that. I don't think that's been a topic of conversation on LinkedIn at all for the past.
Kellie Little
Every single application comes to our human resources team. So we have eyes on if you apply through our city website, where you have eyes on your application, which I think is really special as a job searcher myself, for a long time, being ghosted and hearing nothing after, you know, a period of time, it's discouraging. So even if the person's not a right fit, we think it's really important to be the ones to communicate that to them, and
Doug Donahoo
that's something that you work with the hiring managers or hiring teams on too. Is to is to take that time to look at resumes and to look at cover letters and try to determine, Okay, what do you think of each individual applicant, rather than just trying to move through the process as quickly as possible. Yeah, 100%
Kellie Little
it's not. There's no cookie cutter. Obviously, we use the job description and the job posting and minimum qualifications to, you know, narrow down a candidate pool, but we take a peek at every single person and evaluate their experience and their education and hopefully find somebody who's a great fit.
Doug Donahoo
Talk to me a little bit about the process of working with department directors, hiring managers, hiring teams. What sort of direction or advice do you give to them when it comes to each individual hiring process?
Kellie Little
Yeah, they all have different needs, and I think we have to respect that. It's probably the most difficult part of my job is to learn all the intricacies of what all of the different departments and positions need. But I think, first and foremost, to just be open minded about what they're looking for. Not every position requires a college degree or five years of experience. You know, there's some that we just can't, you know, make any exceptions on those items. But like, you know, does somebody really need five years of you know, experience, or can we teach them in house? So we have a lot of those conversations, what are your goals? What are your priorities, and what are the true needs versus wants? Maybe in a candidate,
Doug Donahoo
through your training and especially your experience, but from the school side of it has that become more of a talking point in the HR industry to say what can be taught on the job, as opposed to expectations of somebody having when the day they arrive?
Kellie Little
Yeah, I think it's getting better. I don't think it's perfect. I think forever, culturally, we've had this ideal of a four year degree and working your way up in a company, but really, we have a lot of great people. We have a lot of tenured folks here with a lot of experience and knowledge and in house, or even just with outside local resources. We can get people trained up to be able to do the work that we need them to do.
Doug Donahoo
In your mind, have you had to work through I don't want to say it's unfair to expect somebody to know everything day one when they walk in, but I'm sure there are some industries, some managers that say, Well, I want the person who I don't have to train, and that's not realistic by any stretch of the imagination.
Kellie Little
Yeah, it's hard. It's hard, for sure, depending on the position, easier said than done, right? If you need someone who's just going to be, you know, greeting customers as they're walking in and picking up the phone, that's one thing. But if you're learning new systems and processes and procedures, it's it's completely unrealistic,
Doug Donahoo
well, and you had to learn too coming from the nonprofit. Sector doing HR as a tangential part to come into the city where HR was your main focus. What differences have you seen, especially for employees, between the public service and private sector hiring?
Kellie Little
Yeah, there's a lot of overlap, but there is a lot of differences, I think, more on the recruiting side. You know, if people are looking for a job, they're not thinking local government. They're not thinking is my city hiring? They're thinking of the big corporations that they see driving down the street. So by default, we just don't get as many applicants for our positions as we
Doug Donahoo
Is that true even today, to a certain extent. I mean, we talk, you don't have to look at every single headline, but you know that there are layoffs happening across the country. There are a lot of people looking for work. But even from your experience, the city in general, not necessarily seen an overwhelming response to any single job posting.
Kellie Little
No, I still, I don't think we're front of mind for people. I think people forget about, you know, they live in a city, but they forget all the people it takes to keep it operating. And just, you know, we don't hire a whole ton. We have a handful of positions. We're blessed to only have a handful of positions opened at any given time. Whereas, you know, a big distribution center might be hiring for 30 of the same role. You know, we have one, and so, you know, we don't get the applicant pools that maybe the private side gets, but we also don't have the vacancies.
Doug Donahoo
Well, one place where I think the city does have, not necessarily vacancies, but an almost constant need to hire, is looking at public safety, and certainly within the police department, and that's been a big focus for you during your time with the city. Talk to us a little bit about what that process is like when you're almost always in the recruitment phase for a single department.
Kellie Little
Yeah, with police, in fact, we are. We recruit 12 months out of the year. We're either actively accepting applications, conducting interviews, have new hires started. It's a continual process. So definitely, public safety, it takes a special person to work in police and fire. Every single day, they wake up and put their uniform on and you know, are potentially putting their lives on the line. So it takes a special person. There's a lot more that goes into those hiring processes.
Doug Donahoo
And also speaking challenge and also speaking about training, those are two places where basically all of the training, generally speaking, happens after they are hired with
Kellie Little
police, for sure, yeah, they need to be 21 and you know, have a fairly clean record. But outside of that, they city sponsors them to go to the academy fire. There's some prerequisites, but usually can be done at a local community college or a fire science program, and they're done pretty quickly. And yeah, most of the the on the job training is done once
Doug Donahoo
they're hired. When it comes to finding those right fits, you were new to public service when you came to the city of Shawnee to speak personally, I was new to public service when I came to the city of Shawnee. Do you see a big difference in your time now hiring those folks who are new to municipal or local government versus people who come with municipal government experience?
Kellie Little
Yeah, there's a difference. But I think at the at the root of it all. If somebody has a kind of a servant heart, as we say, they're servant minded, they want to do good work and make a difference, and if they're willing to come in and work hard, you know, prior public service experience is amazing. I think they understand the politics and the policies and procedures and just kind of the way that things function. But it's definitely not mandatory by any means,
Doug Donahoo
is having that previous public service, that servant's heart, as you said, does that make somebody more likely to be the right fit for the city of Shawnee? Or is it something that, truly, anybody can have
Kellie Little
the servant minded piece of it? I think it is comes from within. I don't think that's something that you can necessarily teach doing it on the job for a period of time, potentially that could grow. But I think it has to be kind of in the root of you, whereas the experience piece, I think as long as you have that servant heart, everything else can be taught.
Doug Donahoo
Anything else from your experience, and especially when you're working with managers, to say there's something about an individual that makes them potentially that right fit without necessarily meeting every single one of the qualifications or everything on the the want list, as we might call it, as as opposed to the absolutes. Got it got a habit list,
Kellie Little
good people. I mean, yeah, a good heart at the at the root of it all, I think culturally, we want them to, you know, fit with the city's, you know, values and cultures. And each department obviously has their own culture and values and mindset, but at the root of it all, but. A good hearted person would fit in?
Doug Donahoo
Well, I also think there's something to be said. The city of Shawnee, all told, has about 400 full time employees, and that's a pretty small workforce. And then break it out even further when you talk about those that might be at the service center most of their day, or at city hall or at the Justice Center, or certainly a four to five man fire engine crew. When you talk about units that small, the way somebody works within that group is really important,
Kellie Little
yeah, and definitely something that we think about when we're creating job postings and we're conducting interviews, is this person going to have to work solely, independently, or are they going to have to be a part of a three man crew and be able to work collaboratively, and hopefully we're creating advertising materials that attract the right people, and we're asking the right questions and interviews to determine that. But yeah, you're right. Most of us work on three, four or five person teams on a day to day basis.
Doug Donahoo
Well, speaking of teams, one of the teams that you hire for right now, and are especially busy for, are the temporary workers, the seasonal workers, I should say, for the city of Shawnee. It may be February, and even though today it is unseasonably warm, we have no doubt that at some point winter weather will return. But you now are working on bringing in the young men and ladies that will be working at the Shawnee aquatic centers and the Shawnee summer camp, yes. How is the hiring of seasonal workers, whether they be at the Aquatic Center or the summer camp or interns with the city? How is that different compared to finding full time employees?
Kellie Little
Yeah, you know, believe it or not, we actually start that process in December.
Doug Donahoo
Okay, so I'm a little late.
Kellie Little
You're even behind, if you can believe it, it seems crazy that we have to start, you know, six months before the pools open, but that's the reality. We have about 120 aquatics personnel and around, I think we're up to 20 or so camp employees, so we've got a lot of work to do during that time, and the bulk of our staff for those positions are high school and college students, so they're not as available, you know, in the middle of the day to pop in for an interview or things like that. So it's a process, for sure. I think, as far as how it varies from full time staff, not by a lot. I mean, we want the same things from those folks. Obviously, the age difference brings some you know, they have different priorities, and, you know, it's a different work environment. They're outside all day, they're having fun, they're hopefully with their friends, and still getting work done. So the clientele is a little different, but the process stays the same.
Doug Donahoo
You've been doing this now almost close to a decade for the city. I don't want to press I'm just saying, you know, I I'm doing the math, and I don't want to count exactly, because I know I'll miss something, but I think it's interesting talking to Sean and Rylan from Parks and Rec last year at this time, talking about how folks have kids have moved through the process. They start at 14 years old working the register in the snack bar, and by the time they're a junior or senior in college coming back to work in the summer, they are a manager level. Have you gotten a chance? How gratifying is it to see that growth over the course of your time bringing kids back year after year?
Kellie Little
Yeah, it's super cool. And Rylan is a great example. I don't know if he talked about this. He worked multiple summers with the city, ended up being the summer aquatics director, and now he's our full time aquatics person who hires the staff that he used to be. So he's the perfect example. But yeah, it's really neat. And we've got employees, kiddos, grandkids, neighbors that work for us too. And yeah, they start as a cashier and they leave us graduating college and getting their first, you know, job in the real world. It's really, really cool.
Doug Donahoo
Do you think that maybe that part time seasonal work with the city helps instill that desire to want to that servant's heart, to want to help people in a professional capacity after finishing college? I would
Kellie Little
hope so. I think a lot of especially the lifeguards that we get their lifeguards, because they have an interest, maybe in the medical field or something like that. So even if it's not local government, they do seem to have that servant heart, that helping mindset. So we see a lot of them going to the medical field, which is great, too.
Doug Donahoo
Oh, very interesting. Well, obviously part of hiring is also that eventually people may move on to a different job. Retirements are a huge part of government work. How do you in your role help handle the turnover that comes for the city? But really is at the is something every company, whether public or private or nonprofit, has to continue?
Kellie Little
Yeah, I think it's a good question, because over the next five years, we know that we're going to be seeing a ton of retirements, particularly in police and fire. We had a lot of people start here 2530, years ago, and so now they're on their way out the door onto their next phase. So it's. Front of mind, for sure, the city's blessed. We have a fairly low turnover percentage. We were at about 8% in 2025 which is low compared to the averages. But we do a lot of work in succession planning, working with department heads on. You know if, if their top three in the organization are going to be leaving in the next five years, who are your next three that are going to be able to back fill those positions and making sure that they're properly trained and they're interested in the position, and you know, have all that they need to be successful in that role.
Doug Donahoo
I think one thing that's interesting is you've seen it a lot, certainly in my short time with the city that the public works director retired, and the new public works director was on staff. The deputy police chief is starting his retirement process, and the new deputy police chief is already on staff. Has the focus for the city been to find a way to grow staff from entry level position, all the way up to where the succession plan can allow them to grow with the city, up to that ultimate leadership position 100%
Kellie Little
I think that's always the goal is to grow from within, and that's based on people's interest levels too. You know, we have some departments or positions where those you know, mid level managers are happy where they are, and they don't have any interest in in continuing to grow. So there's some, you know, whether it's educational opportunities or restructuring or sometimes we just have to go external, which is okay too. We've got, you know, our fire chief came to us about five years ago from from the outside, and it's worked out great. So I think we're flexible, but we'd love to see as many people come up and stay with the city as we can.
Doug Donahoo
Obviously, no right or wrong way to do it. It's just what best serves the city and the residents.
Kellie Little
Yeah, ultimately, we want the best possible person in those roles as we can, and we hope that that's someone internally, and if it's not, we'll find the best person from the outside. Well, let's talk a
Doug Donahoo
little bit about finding that best person. That best person, because you are our HR hiring expert. So we talked about it a little bit that there were people out there looking for jobs, whether it be with the city of Shawnee, another local municipality, another industry entirely. From your experience, from your years of hiring folks, what helps somebody get noticed?
Kellie Little
It's so hard, right? I mean, I'm in a recruiting role, and I know, depending on the position, we can get anywhere from 10 to 110 applications for a position. And it's hard to get noticed when you're in this, yeah, this sea of of 100 different people. So I always tell people, don't be afraid to brag on yourself. I always say in hiring interviewing, if there's a time and a place that
Doug Donahoo
when I was going through my interview process was the brass band a bit too much, though. No, never. Okay, all right, good. I just want to make sure that
Kellie Little
everybody vibing and in the mood. So that's your chance. See, we, you know, we're humble people, especially a lot of the people that we interview for local government, they're just government, they're just a humble, you know, group of folks, so it's hard for them sometimes to sell themselves and brag on themselves. But there's no better time than while you're interviewing. Then my other tip would be to make sure you customize your material. So if you're going to have a resume or a cover letter with an objective or a you know what you're looking for, make sure it actually matches the position that you're putting in for too
Doug Donahoo
final thoughts from Kelly, little about HR as a whole, with the city of Shawnee, what are your hopes and plans for the city moving forward? Oh, wow,
Kellie Little
I think to continue finding the right people who want to do good work for the people who live and work and recreate, as we say here in Shawnee, we want, we want great people with a servant's heart that are willing to provide services, and even if it's not the most glamorous, you know thing, we've got guys in storm drains and people out mowing when it's 100 degrees out, but every everything matters. So we want people who want to make that difference.
Doug Donahoo
One of the, one of the sort of constant mottos for the city of Shawnee, among many is is that it's a great place to work, live and play, and a huge part of keeping it that great place is all thanks to the hard work of Kelly little and the entire human resources team here at the city of Shawnee Kelly, really appreciate you appearing on this episode of the
Kellie Little
pulse. Thanks Doug,
Doug Donahoo
once again, my thanks to Kelly little from the city of Shawnee human resources department. If you apply for the job with the city, she will be the first person that you talk to. She is great to work with, and please, as she said, there are lots of jobs that make the city of Shawnee work, and we need help. We need people who are willing to roll up their sleeves to have that heart for service that she mentioned. And one of those folks that. Does have a heart for service and is with me now, Kate and Kate from the Parks and Rec Department. Kate, how are you? Hey, Doug, I'm doing good. How about you? You know what I'm doing? All right, you want to know why I'm doing better? Kate, yes, because it is unseasonably warm at this point in February, and certainly we've had some cold, we've had some snow, but I know what's getting close to around the corner for the city is park season. It's Park season. Is pool season, everything for people to get excited about. But I know we have some other events that are going to happen before the pools open up. So what are those events?
Kate Kinkaid
We still have a few more indoor events before we get everything outdoors, because we don't know
Doug Donahoo
exactly what the weather's going to do Kansas. Exactly?
Kate Kinkaid
Kansas? Well, our next event is going to be at Shawneetown 1929 it's our history on tap event. They do this every winter season. This theme is going to be everyday, democracy, life, liberty and the pursuit of happiness in Johnson County, that is on February 25 at 7pm it is $8 per person that includes your presentation. Then also for those 21 and up, a drink as well.
Doug Donahoo
Oh, a drink as well. Well, that does help me find the pursuit of happiness in Johnson County.
Kate Kinkaid
Yeah, right, right. But, and then that Friday we have our kids night out. It is going to be six to 9pm at the Shawnee Civic Center. That is only $15 as long as you register in advance, if you wait until the Wednesday before, it goes up to $25 but if you register on the Tuesday before it's only 15 so parents get out on the town. Have a girls night, drop the kids off. We'll feed them some pizza. We'll play some games. It's a good time for all.
Doug Donahoo
Keep in mind, $15 it's a $10 savings. I don't want to say it this way, but as a parent, I feel like I can to get rid of your child for three hours.
Kate Kinkaid
There you go. There you go. Get a little break. Yes. And then we mentioned it unseasonably warm. You know what's coming up?
Doug Donahoo
There's so many things, but don't, don't keep us in suspense. Cake, we
Kate Kinkaid
are doing our ribbon cutting out at Garrett Park. So yeah, we did our renovations back in 2025 much of the park is open and ready to go. However, we're going to do our official ribbon cutting on the seventh of March. It's a Saturday morning, at 10am we'll have some some speeches, some statements. We'll have snacks and refreshments, and we will officially cut the ribbon and open that park back up. Excellent.
Doug Donahoo
So that is going to be Saturday, March 7. The following Sunday, Sunday March 15, eight days later, Shawnee will celebrate with St Patrick's festivities, as it always does the Sunday before, the day that will kick off at noon with shamrock Oh market in the city hall parking lot. The market is open from 12 to 3pm the St Patrick's parade starts at one heading down Johnson drive toward Neiman, so that one goes from west to east towards downtown and then the always popular Duck Race from 330 to 4:30pm in the Shawnee town, 1929 and Herman Laird parking lot there just a little bit west of City Hall. So be on the lookout for the ducks to go on sale, because everybody wants to buy the ducks. That's just how it works.
Kate Kinkaid
Yeah, they do. We're gonna paint the town green that day. I hear yes, not literally.
Doug Donahoo
We don't go like the full Chicago River and and the green dye. But yes, yes. Metaphorically speaking, yeah, you shall paint the town green. So once again, lots of fun things going on in the city of Shawnee. We certainly hope you come out to join us. You can find more information about everything that's going on city of shawnee.org, and we will see you again in March. In fact, Kate kind of teased it. We are going to be talking to the parks and rec department. About the renovation of Garrett Park, giving you an inside look of how the city tackles a big renovation for a city facility like that, especially one that is completely outdoors, how they work, to make sure that the work and updates can be long lasting and really allow the city to get a lot of enjoyment out of every single one of those new features at Garrett Park. So Kate, thank you again. So much for being with us. Thank you so much for listening. This has been the Shawnee pulse podcast.