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| Recreational Programs |
On-Line FAQs
How do I know that my registration is successful? Your registration is successful if you get to the page where you can print a receipt. You must print your receipt. The printed receipt is your confirmation that the transaction completed successfully and the status is ENROLLED or WAIT LIST. If you cannot print a receipt, it is possible your registration was not processed. Please call us at (913) 631-5200 to confirm your registration. Always print a copy of your receipt so you have your class information handy. What if I forget my User ID or Password? There is a link on the sign-in page if you have forgotten your User ID or Password. Your information will be sent to you via e-mail, or you can call our office. You can call us at (913) 631-5200. Do I need to have an account set up to browse class information? No. Click on the "GUEST" button to browse class information, including class status (number enrolled, number of openings, number on wait list). You can also view and download a print copy of the Recreation Class Schedule from our Program Brochure page. Can I change my household information on-line? Yes. Household information may be updated on-line. How do I update my household information? To update your household information, please choose the My Account option from the menu bar once you have logged in the the on-line registration program or you may contact our office. You can call us at (913) 631-5200. When is my credit card charged? Your credit card is charged at the time the registration is made. Can I apply for the Recreation Scholarship Program using the online class registration system? No. You must still apply by completing a separate application packet, which can be found on the Scholarship Program information page. No. Please contact the Scholarship Administrator at (913) 631-5200, Monday - Friday, 8 a.m. - 5 p.m. or E-Mail. Fee Subsidy applicants can use the online system to register and pay for classes when you are paying the full fee. You can also pay any outstanding balances, including payments for fee subsidy classes. Why can’t I enroll a child that is "almost" the correct age for a class? Classes are designed for certain ages or grades to ensure the best experience for the children in the class. The age calculation for a class is based on the birth date of the participant and the last day of the class. Supervisors may consider special circumstances if there are openings in a class. You will need to contact our office at us at (913) 631-5200 to request a consideration of special circumstances. Are there classes I can’t sign up for using online registration? Yes. The Shawnee Great Grillers State Championship Barbeque Contest is not available for on-line registration due to priority registration. Occasionally other programs may be restricted. Restricted programs will be notated in the brochure. Do you have a question we didn't answer? Contact us at the phone number or email address below! |
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City of Shawnee Parks & Recreation, Civic Centre, 13817 Johnson Drive, Shawnee, KS
66216 |
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