Service Requests
    Service Requests
    First Time User Instructions
    SeeClickFix is a public application - the description entered on your request will be visible to the public. Your display name will also be visible unless you choose the option to submit as Anonymous. Your email address will never be publicly displayed.

    The City is now partnering with SeeClickFix to provide faster and more convenient options for our citizens to submit service requests.

    There are now two easy and fast options to submit a service request.

    1. On-line -- Type in the address or drag the red pointer to the service request location on the map provided and then click next.

    2. Shawnee Connect Mobile App -- With the Shawnee Connect App, you can easily notify the City of any non-emergency service request, 24 hours a day, 7 days a week directly from your mobile phone. It's free to download on your iOS or Android device.

    For issues regarding missing Stop Signs or Traffic Signals that are not operating properly, please contact Police Dispatch at (913) 631-2150.

    For odor complaints, submit it online using the form to the right or call (913) 742-6096.

    For any other issues, submit them online using the form to the right or call (913) 742-6238.

    For questions or help, call Caitlin Gard at (913) 742-6230 or email